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52
Troubleshooting
(continued)
Symptom
Cause and remedial action
Reference
pages
The images break up
●
●
Convergence of transmission lines or some other factor may be
making it impossible for the video information to be transmitted
properly, causing the images to break up.
Consult with the network administrator.
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●
●
The sequence of the video packets may have become rearranged
as they are transmitted along the transmission line, causing the
images to break up.
This symptom can sometimes be avoided by using the same
internet service provider both at the camera side and personal
computer side.
Consult with the network administrator.
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The screen goes
dark when the mobile
terminal is left
standing for a while
●
●
Is the power-saving function of the mobile terminal set to ON?
Turn the power-saving function of the mobile terminal OFF so that
images are displayed at all times.
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Tally lamp fails to light
●
●
Has “Disable” been selected for “Tally Enable”?
When “Disable” is selected for “Tally Enable,” the camera’s tally
lamp will be off. Change the setting to “Enable”.
<Operations and
Settings>
P.50, P.81
The control exercised
from the remote
control becomes
unstable
●
●
Have two or more Android terminals been connected?
The maximum number of Android terminals which can be
connected to the unit at the same time is one.
<Operations and
Settings>
P.101
When multiple web
browsers have
been started up and
H.264 images are
displayed, multiple
camera images will be
displayed in sequence
in each web browser.
●
●
This trouble may occur with certain combinations of the PC
display adapter and driver used.
If this symptom has occurred, first update the driver of the display
adapter to the most recent version.
If the trouble persists, take the following steps to adjust the
hardware accelerator function.
Example: Windows XP
A
Right-click on the desktop, and select “Properties” from the
menu displayed.
B
Click the [Settings] tab on the Display Properties screen, and
click the [Advanced] button.
C
Click the [Troubleshoot] tab, and adjust the performance level of
“Hardware acceleration” to select “None”.
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Содержание AW-HE60
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