Panasonic AK-UCU500P, Руководство по эксплуатации

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IP Images
Symptom Cause and Measure
Images are not displayed Is the plug-in viewer software installed? (Windows)
Install the plug-in viewer software.
If [Check for newer versions of stored pages] is not set to [Every time I visit the
webpage] in the temporary Internet file settings, IP images may not appear in the
[Live] screen.
Perform the procedure below.
1.
Select [Tools] - [Internet Options] in Internet Explorer.
2.
Click the [General] tab, and click the [Settings] button under [Browsing history].
3.
In the [Temporary Internet Files and History Settings] dialog box, select the [Every
time I visit the webpage] option under [Check for newer versions of stored pages].
4.
Click the [OK] button.
IP video is cannot be transmitted when [CCU MODE] is set to [2160/23.98p],
[2160/23.98psf], [1080/23.98p], or [1080/23.98psF].
The images are blurry Is the focus properly adjusted?
Check the focus adjustment.
Images are not updated The images may not be updated and other problems may occur depending on
your web browser and its version.
The images may stop depending on the network congestion, the level of access
to the unit, etc.
If the IP video settings of the unit were changed, the image display may stop tem-
porarily.
Check the state of access to the unit and stop unnecessary access. Afterward,
press the [F5] key on the personal computer's keyboard to request the settings to be
acquired. (Windows)
Check the state of access to the unit and stop unnecessary access. Afterward,
press the [Command] + [R] keys on the personal computer's keyboard to request the
settings to be acquired. (Mac)
The images do not update or display
properly Perform the following to delete the temporary Internet files (cache). (Windows)
1.
Select [Tools] - [Internet Options] in Internet Explorer.
2.
Click the [General] tab, and click the [Delete] button under [Browsing history].
3.
In the [Delete Browsing History] screen, select the [Temporary Internet Files] check-
box, and then click [Delete].
4.
Click the [OK] button.
Perform the following to delete the temporary Internet files (cache). (Mac)
1.
Select [Safari] - [Empty Cache] in Safari.
2.
Click [Empty] in the [Are you sure you want to empty the cache?] pop-up screen.
A port of the unit may be being filtered by, for example, the firewall function of
the antivirus software.
Change the HTTP port number of the unit to a port number that is not filtered.
H.264 images are not displayed If the “Network Camera View 4S” plug-in viewer software is deleted in an envir-
onment where the “Network Camera View 3” plug-in viewer software is installed,
display of H.264 images will become impossible. In such cases, delete “Net-
work Camera View 3” before installing “Network Camera View 4S”.
Is the camera connected to the personal computer via the Internet?
Set [Internet Mode(over HTTP)] to [On].
The images are distorted The images may be distorted if the transmission path is congested and proper
transmission is not possible.
Consult your network administrator.
The images may be distorted if video packet shuffling occurs on the trans-
mission path.
Switching to an identical Internet service provider for both the camera and the per-
sonal computer may prevent this problem. Consult your network administrator.
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Troubleshooting