○ The latch does not extend thoroughly when user access via the keypad code
or the app.
■ Exterior Led beeps and flashes in red three times.
■ The app shows the lock jammed icon.
■ An alert is sent.
○ The latch does not retract thoroughly when user access via the keypad code
or the app.
■ Exterior Led beeps and flashes in red three times.
■ The app shows the lock jammed icon.
■ An alert is sent.
○ Access by keypad code when the latch retracted.
■ Exterior Led beeps and flashes in red twice.
○ Access by
icon on the keypad when the latch retracted.
■ Exterior Led beeps and flashes in red twice.
■ Notice: It activates the keypad disabled rules.
Kapture Cloud Account Registration (Sign Up)
● First, you need to register a Kapture Cloud account and log in to operate the app. If
the email ID is repeated, please try another one to register. Please note that a
successful registration will no longer revise the email ID.
● Registration needs a valid email ID and its length can be up to 100 digits. The length
of the user name can be up to 100 digits. The code length should be 8~10 digits with
uppercase, lowercase, and at least one number(0~9).
● You may receive the confirmation email to the email address you registered. The
confirmation code in the email has 6 digits, and the registration success when
entering it to the app. If you fail to receive the confirmation email, please check the
junk mail first. Besides, you may resend the confirmation email as well. The
confirmation code is valid in 60 minutes.
Log in the Kapture App
● Log in with your email ID and password.
● The app will remember your login information, needless to input again when you use
the app in the next time. However, if you log out of the app, the login is necessary.
● An account allows you to log in a device, the new login will let the former one log out.
● Change Password function helps you to reset the password when you forget.
● Users can have all the information of the authorized locks in the app
Paring the app to the lock via the Bluetooth (Adding A Lock)
● The pairing is needed between the Kapture app and the lock when you need the app
to manage the lock.
● Please keep the QR code on the battery cover and the packing box. You will need
the QR code to pair the lock when you reset the lock the other day.
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