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Connect the Device to the Controller
1
Connect the ION 1200 port 1 or port 2 (Figure 4) to a DHCP-enabled network that has access
to the internet, such as an Internet Service Provider (ISP) cable modem.
2
If you do not wish to connect via DHCP-enabled network, access the console and set a static
IP on port 1 or port 2.
Refer to Configure Static IP Using a Console at:
https://docs.paloaltonetworks.com/prisma/prisma-sd-wan/prisma-sd-wan-ion-cli-
reference/access-the-ion-cli-commands/assign-a-static-ip-address-using-the-console.
html.
Verify Device Connection to the Controller
◼
Upon successful connection, the controller connectivity LED (Figure 5) on the ION device
turns green.
◼
The ION device is now connected to the Controller and displays on the portal under
Unclaimed Devices
.
Where To Go Next
To learn more about the device, refer to the ION 1200 Hardware Reference Guide:
https://docs.paloaltonetworks.com/hardware/ion-1200-hardware-reference
.
To configure the device, refer to the Prisma SD-WAN Administrator's Guide:
https://docs.paloaltonetworks.com/prisma/prisma-sd-wan/prisma-sd-wan-admin.html
.
Contact PaloAlto Networks Support to get help.
Customer Support at
https://www.paloaltonetworks.com/company/contact-support.
For Technical Support: US: 866 898 9087 | International: +1 408 738 7799
docs.paloaltonetworks.com
| © 2022 | Palo Alto Networks, Inc. | Part Number: 810-000316-00C
Connect to the Portal
1
Log in to the Prisma SD-WAN portal using the provided login credentials.
2
Navigate to
Map > Unclaimed Devices
to verify that your ION device is listed as
Online
under
Unclaimed Devices
.
3
Select the device and click the option
Claim the device (Figure 6)
.
4
Assign the device to a site and configure it.
Refer to the Prisma SD-WAN Administrator's Guide at
https://docs.paloaltonetworks.com/
prisma/prisma-sd-wan/prisma-sd-wan-admin.html
.
Power on the Device
1
Connect the power cable to the device.
2
Plug the device power cable into an AC power outlet. When the device is powered on, the
power LED turns green (Figure 3).
Figure 3 - Power LED on the ION 1200 device
Figure 4 - DHCP-enabled ports
Figure 5 - Controller connectivity LED
Power LED
Controller Connectivity LED
Figure 6 - Prisma SD-WAN portal
ION 1200 Quick Start Guide (Continued)
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