Frequently Asked Questions
21
Frequently Asked Questions
If you encounter a problem with your keyboard, first review the questions and
answers in this section, as well as the following sources:
■
The readme file on the CD-ROM included with your keyboard
■
for the latest FAQ and/or
Troubleshooting guide for the keyboard
If you are still having problems, contact technical support. For U.S. and
international telephone numbers, see the Worldwide Customer Support card that
comes with your keyboard. International support numbers are also available on
the International page of the web site
.
Does the keyboard require batteries?
No. The keyboard is designed to use an extremely low amount of power from your
handheld, an amount similar to using Graffiti
®
writing or the onscreen keyboard.
Can I use the same keyboard for all handhelds?
No. There are several Palm keyboards available, each of which works with specific
handheld models. Please check the packaging of your Palm Ultra-Thin Keyboard
for specific handheld model compatibility.
Can I perform a HotSync operation on the handheld while using the keyboard?
No. The keyboard does not replace the functionality of your cradle. To perform a
HotSync operation after entering data with the keyboard, remove your handheld
from the keyboard and place it in your cradle. Then press the HotSync button.
Does the keyboard support international characters?
Yes. You can enter international characters in two ways:
■
Use keyboard shortcuts:
Use the C
TRL
and A
LT
keys (C
TRL
+A
LT
) in combination
with another key to add accent marks to letters you type and to type
punctuation marks. See
earlier in this book.
For example, to type the
ö
in Köln, type the
o
, and then press C
TRL
+A
LT
+; (C
TRL
key, A
LT
key, and semicolon). The umlaut appears over the
o
.
■
Use the A
LT
key on the keyboard:
When you press and hold down the A
LT
key,
the next key you press produces the character corresponding to that location on
your handheld’s onscreen international keyboard.
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