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Your handheld does not turn on when you press the power button, or
your handheld does not respond when you tap it

1. Press the Calendar, Contacts, Tasks, or Note Pad button to

see if you can turn on your handheld that way.

2. Perform a soft reset: Unscrew the top of the stylus to reveal

the reset tool (or use an unfolded paper clip or similar
object without a sharp tip). Gently press the reset button
inside the hole on the back panel of your handheld.

3. Make sure the power adapter is plugged securely into a

working

electric outlet and is firmly connected to the

handheld. (If no outlet is available, your handheld can also
be charged through the USB cable, but this takes much
longer.)

Note: Your handheld does not have an indicator light to indicate that your handheld is being
charged.

4. Charge for another three full hours.

5. If your handheld now turns on, check the charging-battery icon to ensure that your handheld is

being charged. Example:

a.

Connect the handheld to an outlet and turn it on.

b.

Tap Home       .

c.

Look for the lightning bolt on the battery icon at the top of the screen.

d.

If you do not see the lightning bolt, repeat steps 3 and 4.

For more information, go to www.palm.com/support/intl.

TROUBLESHOOTING

Reset
button

Содержание Tungsten E

Страница 1: ...READ THIS FIRST ...

Страница 2: ......

Страница 3: ... your handheld Install Palm Desktop software Important Already use a Palm handheld Before going on to step 1 synchronize your current handheld with your computer so that the information is up to date Contents Palm Tungsten E handheld USB HotSync cable Software Installation CD Power adapter ...

Страница 4: ...1Connect and charge a Plug the power adapter into your Tungsten E handheld and into an outlet b Charge for three hours ...

Страница 5: ...2Set up a Unplug the power adapter b Press the power button c Remove the stylus d Follow the instructions onscreen Power button Problems See Troubleshooting section in the upcoming pages Stylus ...

Страница 6: ...ndheld and open Tasks 5 Way Navigator USB connector for HotSync cable Contacts Press to turn on handheld and open Contacts Power button Home Tap to go to Home screen Find Menu Star Tap to initiate the HotSync process Calendar Press to turn on handheld and open Calendar Power connector Headphone jack IR infrared port ...

Страница 7: ...lems If installation or the HotSync process did not work see Troubleshooting section in the upcoming pages INSTALL SOFTWARE AND CONNECT HANDHELD Tip for upgraders To switch from Palm Desktop to Microsoft Outlook synchronization select Install Microsoft Outlook Conduits at the end of the installation process For more information on the upgrade process go to www palm com support intl ...

Страница 8: ...4Connect to your computer a Connect the HotSync cable to your handheld b Connect the cable to a USB port on your computer USB ...

Страница 9: ... 4 b Press the power button to turn on the handheld c Tap the Star icon to start the HotSync process d When the HotSync process is complete check your handheld and computer to see the information in both places Problems If the HotSync process did not work see Troubleshooting section in the upcoming pages Power button Star icon HotSync process ...

Страница 10: ...sses and manage photos and Note Pad drawings Use Quick Install Windows only to install applications on your handheld Then transfer information and applications using the HotSync process To open Palm Desktop software or Quick Install double click the icon on your computer desktop Palm Desktop icon Quick Install icon ...

Страница 11: ...ns that let you listen to MP3 and RealAudio files watch videos and view photos on your handheld a Insert the CD see step 3 b When the Discover Your Handheld screen appears click Software Essentials and follow the instructions For details on using the applications go to www palm com support intl and click the link for Photos Music Videos Guide ...

Страница 12: ...rking electric outlet and is firmly connected to the handheld If no outlet is available your handheld can also be charged through the USB cable but this takes much longer Note Your handheld does not have an indicator light to indicate that your handheld is being charged 4 Charge for another three full hours 5 If your handheld now turns on check the charging battery icon to ensure that your handhel...

Страница 13: ...Start menu 3 Click Browse to locate the drive with the Palm Desktop software CD ROM 4 Double click the autorun exe file on the Palm Desktop software CD ROM Mac 1 Double click the CD ROM icon on the Mac desktop to open the Palm Desktop software CD ROM 2 Double click the Palm Desktop Installer icon For more information go to www palm com support intl ...

Страница 14: ...ync Manager 2 Check the connection type a Click the HotSync icon b Make sure there is a check mark next to Local USB To insert a check mark click the menu item Mac 1 Make sure the Transport Monitor of the HotSync Manager is enabled a Double click the HotSync Manager icon in the Palm folder b In the HotSync Controls tab click Enabled 2 Make sure the USB connection is working a Disconnect and then r...

Страница 15: ...stablished when you installed Palm Desktop software appears in the upper right corner Local option is highlighted If it is not highlighted tap on Local The phrase Cradle Cable appears If Cradle Cable does not appear tap on dropdown arrow and then tap Cradle Cable in the list 4 To start the HotSync process tap the HotSync icon in the middle of the handheld screen Username Tap HotSync icon For more ...

Страница 16: ...ptoms may occur on your handheld after you perform a HotSync operation Device freeze Device freeze or reset when an application is opened Slow performance Unusual screen display Difficulties using handheld features Uneven sound quality Fatal reset For detailed information on issues with third party application compatibility check with the third party vendor For more information go to www palm com ...

Страница 17: ...ws In Palm Desktop software click Help in the menu bar Then select the menu item for the Handbook Mac Look in the Applications Palm Documentation folder and double click TungstenE_Handbook pdf www palm com tungstenE In one convenient location find tips on getting the maximum benefit fromyour handheld get your favorite accessories and download more software FIND MORE INFORMATION ...

Страница 18: ...oftware Palm Inc assumes no responsibility for any damage or loss caused by deletion of data as a result of malfunction dead battery or repairs Be sure to make backup copies of all important data on other media to protect against data loss IMPORTANT Please read the End User Software License Agreement with this product before using the accompanying software program s Using any part of the software ...

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