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34
Synchronization with ActiveSync
®
desktop software isn't working
Try to sync after each of the following steps. If the sync is successful, you don’t need to do the rest
of the steps. If you still can’t sync after finishing the steps, check the User Guide for more
troubleshooting tips.
1.
Make sure the USB sync cable is securely connected to your Treo 750 and to a built-in USB
port on your computer (not on a USB hub). See "Synchronize for the first time" on page 25 .
2.
Make sure that ActiveSync software is running:
Treo 750:
Look for the ActiveSync icon
at the top of your Treo 750 screen. If you don’t see
it, press
Start
,
select
Programs
, and then select
ActiveSync
. Select
Menu
(right
action key), and then select
Connections
. Make sure the
Synchronize all PCs using this
connection
box is checked, and that
USB
is selected from the list.
Computer:
Look for the ActiveSync icon
in the taskbar in the lower-right corner of the
screen. If you don’t see it, click
Start
, navigate to
Programs
, and then select
Microsoft
ActiveSync
.
3.
Do a soft reset by pressing the
Reset
button inside the expansion card slot door with the tip
of the stylus.