LifeDrive from palmOne
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CHAPTER 32
Getting Help
Technical support
If, after reviewing the self-help resources, you cannot solve your problem, go to
www.palmOne.com/support
or send an email to your regional Technical Support office.
Before requesting technical support, please experiment a bit to reproduce and isolate the problem.
When you do contact Technical Support, please provide the following information:
• The name and version of the desktop operating system you are using
• The actual error message or state you are experiencing
• The steps you take to reproduce the problem
• The version of device software you are using and available memory
To find version and memory information, follow these steps:
1.
Go to Applications
.
2.
Open the menus
.
3.
Select Info from the App menu.
4.
Select Version for version info, and Size for memory info.
