P
RODUCT
S
UPPORT
T
ECHNICAL
S
UPPORT
PairGain Technical Assistance is available 24-hours-a-day, 7-days-a-week by contacting PairGain Customer
Service Engineering group at:
During normal business hours (8:00 AM to 5:00 PM, Pacific Time, Monday - Friday, excluding holidays),
technical assistance calls are normally answered directly by a Customer Service Engineer. At other times, a
request for technical assistance is handled by an on-duty Customer Service Engineer through a callback process.
This process normally results in a callback within 30 minutes of initiating the request.
W
ARRANTY
PairGain Technologies warrants this product to be free of defects and to be fully functional for a period of 60
months from the date of original shipment, given proper customer installation and regular maintenance. PairGain
will repair or replace any unit without cost during this period if the unit is found to be defective for any reason
other than abuse or improper use or installation.
Do not try to repair the unit. If it fails, replace it with another unit and return the faulty unit to PairGain for repair.
Any modifications of the unit by anyone other than an authorized PairGain representative voids the warranty.
If a unit needs repair, call PairGain for a Return Material Authorization (RMA) number at (800) 638-0031.
Return the defective unit, freight prepaid, along with a brief description of the problem, to:
PairGain Technologies, Inc.
14352 Franklin Avenue
Tustin, CA 92780
ATTN: Repair and Return Dept.
PairGain continues to repair faulty modules beyond the warranty program at a nominal charge. Contact your
PairGain sales representative for details and pricing.
FCC C
OMPLIANCE
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part
15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when
the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio
frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful
interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful
interference in which case the user will be required to correct the interference at his own expense.
M
ODIFICATIONS
The FCC requires the user to be notified that any changes or modifications made to this device that are not
expressly approved by PairGain Technologies, Inc. may void the user's authority to operate the equipment.
All wiring external to the product(s) should follow the provisions of the current edition of the National Electrical
Code.
Telephone:
(800) 638-0031 or (714) 832-9922
Fax:
(714) 832-9924
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