
15
PadBot
Technical Support
Questions about Video Call
Q1
Cannot Answer Video Call
A
1. Check the camera of robot to see if it works successfully.
2. Check if giving authorization to camera and microphone, if not, please open these authorizations in Settings of
handhold device. For example, to open camera authorization in iOS device is “Settings→Privacy→Camera→PadBot
Telepresence Admin”; for Android device, please follow “Settings→Installed Apps→PadBot Telepresence Admin-
Permissions”.
3. Check if the Internet works fluently.
4. If still cannot do video call, please uninstall the APP and install again.
Q2
Does it support group video call?
A
For now, it can only support one to one video call.
Q3
How can my friends do video chat with me?
A
You can set up an video invitation, and share the link or invitation QR Code to your friends. By clicking the links or
scanning the QR Code, your friends will join the video call easily.
Q4
There are noises in video call
A
When the communicating parties are in the same place, the mutual voices will interfere with each other and make
noise. It won’t happen in distant call.
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