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AeGIS 7000V

Page 23

Chapter 5

TROUBLE SHOOTING GUIDE

AUDIO PROBLEMS

No audio on key(s) press

1. Turn the system

’s power off and on

2. Check the speaker and microphone

connection, check for broken wires.

3. Disconnect the microphone and speaker

connector then check the speaker’s
impedance, must read between 18-24 ohms

No dial tone

1. Turn the system

’s power off and on

2. Check the phone line for dial tone. Must

check at the end of the phone cord.

3. Disconnect the microphone and speaker

connector then check the speaker’s
impedance, must read between 18-24 ohms

Tenant can’t hear from the system

Turn the system’s power off and on

2. Check the speaker and microphone

connection, check for broken wires

Visitor can’t hear tenant

Turn the system’s power off and on

2. Check the speaker and microphone

connection, check for broken wires.

3. Disconnect the microphone and speaker

connector then check the speaker’s
impedance, must read between 18-24 ohms

DISPLAY PROBLEMS

Display shows non-readable
characters

Turn the system’s power off and on

2. Erase the memory to factory default, see

function code 50, p18.

Display shows blank

Turn the system’s power off and on

2. If this is a new installation, turn the system

power OFF immediately. LCD’s ribbon
connection may be incorrect. Call our
technical department 1-888-678-7224

Adjust the LCD’s intensity, see figure 2.1 p11

4. Possibility is bad display

Displays shows 8-square blocks

1. Turn the

system’s power off and on

Содержание PAC-7000VFF

Страница 1: ...AeGIS 7000V SERIES INSTALLATION AND PROGRAMMING MANUAL Rev 03 2022 ...

Страница 2: ...ABLE OF CONTENTS Chapter 1 GETTING STARTED 4 Chapter 2 INSTALLATION WIRING DIAGRAM 11 Chapter 3 PROGRAMMING 13 Chapter 4 SYSTEM S OPERATION 21 Chapter 5 TROUBLE SHOOTING GUIDE 23 GENERAL FCC REQUIREMENTS 25 QUICK GUIDE 26 ...

Страница 3: ...e the information herein implied Pach and Company does not assume any liability for any damages which may arise in installation or use of the AeGIS 7000V Series Pach and Company does not assume liability for any incompatibility between the AeGIS 7000V Series and users devices Pach Company reserves the right to make changes without prior notice to any products in order to improve reliability functi...

Страница 4: ... own access code which is entered on the system keypad The tenants MUST have a telephone to allow remote visitor access Also as a standard feature the tenant is allowed to call the Aegis unit and converse with the visitor using a touch tone phone The system parameters and tenants data will be entered via the keypad and the LCD provides easy display Non volatile technology is used for AeGIS 7000V s...

Страница 5: ... o Relay Output Form C Dry Contact 120 VAC 10A 24VDC 10A 250VAC 7A o Memory Type Non volatile o Tone Detection Crystal controlled capable of detecting short bursts 80 ms o Ringer Equivalence 0 6B o Mounting Surface or Full Flush o Construction 16 gauge stainless steel o Shipping 11 lbs or 5 kg Approximate o Dimensions 10 75 27 3Cm x 8 5 21 6Cm x 3 125 7 9Cm HWD Specifications subject to change wit...

Страница 6: ... buy direct from Pach and Company or through Pach and Company s normal distribution channels Pach and Company does not warrant this product in any way to the end user consumer Consumers must obtain warranty information from the selling dealer and or installer as to the nature of the dealer s warranty if any All contact to Pach and Company from the end user consumer will be referred to the consumer...

Страница 7: ...ircumstances will Pach and Company honor warranty any product found to have been altered repaired and or modified by the end user consumer o Pach and Company reserves the right to repair the product or replace a warranted product with a like product of equal value in the event original product cannot be repaired o Distributors and or Dealer Installer must first obtain a Return Merchandise Authoriz...

Страница 8: ...ring the course of daily product operation o Pach and Company is not responsible for the time travel and or labor costs of any distributor and or dealer installer including but not limited to any expenses to install uninstall or reinstall hardware software firmware related to warranty issues product enhancements or product failures AeGIS Parts Limited Warranty Pach and Company parts are warranted ...

Страница 9: ...the selling dealer and or installer as to the nature of the dealer s warranty if any All contact to Pach and Company from the end user consumer will be referred to the consumer s selling dealer and or installer This Pach and Company Limited Warranty is in lieu of all other warranties express or implied and all Pach and Company warranties are subject but not limited to the following conditions o Th...

Страница 10: ...or and or dealer installer including but not limited to any expenses to install uninstall or reinstall hardware software firmware related to warranty issues product enhancements or product failures IMPORTANT REPAIR NOTE Pach and Company will perform a factory physical evaluation of all products submitted for repair at receipt of item and reserves the right to decline repairs after said physical ev...

Страница 11: ...AeGIS 7000V Page 11 Chapter 2 INSTALLATION WIRING DIAGRAM Figure 2 1 Checking your installation AATA2 ACTIVATION www ooma com activate Nominal monthly fees and taxes required based on zip code ...

Страница 12: ...Adjust the speaker volume press wait for dial tone clockwise decrease counter clockwise increase refer to figure 2 1 5 Adjust the display intensity refer to figure 2 1 LCD DISPLAY OK FLASH OK DTMF OK INIT START COMPLETE Welcome to Pach s WARNING IF THE DISPLAY SHOWS BLANK SCREEN TURN THE SYSTEM IMMEDIATELY REFER TO FUNCTION CODE 50 TO CLEAR SYSTEM S MEMORY ...

Страница 13: ...igit Master Code 0000 is default master code 2 The screen will show as below if the master code is valid Long beep if the master code is invalid need key to unlock the system then use the second method to log on to programming 3 Select the programming function code Second using the Master Code retrieval button on page 11 1 Press and release black button see figure 2 1 step 10 then the display will...

Страница 14: ...ction code 00 then press 2 Enter new 4 digit master code then press 01 ADDING NEW TENANT DIRECTORY Each tenant must have unique directory Directory can be set 2 4 digit See function code 06 p17 Must be in programming mode see Two ways to Log on to programming mode on page 13 1 Enter function code 01 then press 2 Enter 2 3 or 4 digit directory depending on function code 09 setting then pres MASTER ...

Страница 15: ...Keypad Function and Layout page 14 Press after entering last letter The screen will show 4 Enter telephone number up to 11 digit then press Enter the Name _ _ _ _ _ _ _ _ _ _ _ _ _ PH _ _ _ _ _ _ _ _ _ _ _ Access Code _ _ _ _ Enter Dir _ _ _ Enter the Name _ _ _ _ _ _ _ _ _ _ _ _ _ PH _ _ _ _ _ _ _ _ _ _ _ Access Code _ _ _ _ NOTE PRESS TO KEEP EXISTING INFORMATION NOTE DIRECTORY MUST BE UNIQUE FO...

Страница 16: ... MANUAL OPEN AND CLOSE RELAY 1 00 close 01 99 open 01 98 hours timer 99 open for indefinite time Must be in programming mode see Two ways to Log on to programming mode on page 13 1 Enter function code 05 then press 2 Enter 01 98 hours timer 00 close or 99 open for indefinite time then press hear beep beep 06 DIRECTORY DIGIT 2 3 or 4 digit Default is 3 digit Must be in programming mode see Two ways...

Страница 17: ...s to Log on to programming mode on page 13 1 Enter function code 10 then press 1st segment 2 Change the welcome screen see Keypad Function and Layout page 14 3 Press after entering the last letter on 1st segment 2nd segment 4 Press after entering the last letter on 2nd segment 3rd segment 5 Press after entering the last letter on 3rd segment 40 MASTER CODE MASK 0 Unmask Must be in programming mode...

Страница 18: ...ated phone line 1 no phone bill Default is 0 Must be in programming mode see Two ways to Log on to programming mode on page 13 1 Enter function code 51 then press 2 Press 0 dedicated phone line or 1 no phone bill then press 70 TALK TIME 010 180 Seconds Must be in programming mode see Two ways to Log on to programming mode on page 13 MC_MASK 1 YES 0 WARNING MASKING THE MASTER CODE WILL DISABLE THE ...

Страница 19: ...g call between 2nd 4th ring Press to establish two ways communication with the person at the system Must be in programming mode see Two ways to Log on to programming mode on page 13 1 Enter function code 74 then press 2 Press 1 enable or 0 disable then press 75 KEYPAD BEEP OFF 1 enable beep on 0 disable beep off Default is 1 enable Must be in programming mode see Two ways to Log on to programming ...

Страница 20: ... take 1 2 seconds delay time 78 VIEW DIRECTORY BY NAME Directory number can be viewed if the tenant name is programmed into the directory Tenant s name will show in alphabetical order Must be in programming mode see Two ways to Log on to programming mode on page 13 1 Enter function code 78 then press the display will show as an example shown 2 Press 3 scroll A Z 6 scroll Z A 3 Press to view the di...

Страница 21: ...hed a communication 2 Press the voice mail or extension number using the system s keypad E How to extend talk time Talk time is set using function code 70 10 180 seconds see p18 1 Establish a communication 91 TOTAL NUMBER OF TENANT DIRECTORY Number of tenants are occupied the system memory Must be in programming mode see Two ways to Log on to programming mode on page 13 1 Enter function code 91 th...

Страница 22: ... 4 digit valid access code H How to increase or decrease the display s intensity 1 Locate the display intensity adjustment see figure 2 1 p11 2 Turn counter clockwise to increase or clockwise to decrease I How to increase or decrease the speaker s volume 1 Locate the speaker s volume adjustment see figure 2 1 p11 2 Turn counter clockwise to increase or clockwise to decrease J How to check the tota...

Страница 23: ... Check the speaker and microphone connection check for broken wires Visitor can t hear tenant 1 Turn the system s power off and on 2 Check the speaker and microphone connection check for broken wires 3 Disconnect the microphone and speaker connector then check the speaker s impedance must read between 18 24 ohms DISPLAY PROBLEMS Display shows non readable characters 1 Turn the system s power off a...

Страница 24: ...tenant s directory phone number 4 Program different number to call 5 Place a call from the phone line to the same phone number using a standard phone Hear Static on phone line 1 Ground or remove the ground 2 Power the board outside the cabinet 3 Install a DSL filter Hear radio station on phone line 1 Ground or remove the ground 2 Power the board outside the cabinet 3 Install a DSL filter 4 Install...

Страница 25: ...LINES Should you have any questions about the telephone line you intend to connect your AeGIS system to or other questions such as how many other devices you can connect to your telephone line your telephone company will provide you upon request In the unlikely event your AeGIS system develops a problem IMMEDIATELY DISCONNECT IT FROM YOUR TELEPHONE LINE to avoid harmful causes to the telephone net...

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