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35 | 

P a g e

 

 

 

Most problems can be solved by referring to the 

Troubleshooting

 

section in the User’s Manual

.

 If 

you cannot resolve the problem with the 

Troubleshooting

 

chapter, please contact Modem 

Support. 

 

Contact Telkom Support 

Telephone:   

10210 

Operating Hours:  06:00 

– 21:00 Mon to Fri 

 

 

 

09:00 

– 20:00 Weekends 

 

Contact Modem Support 

 

Telephone:    

087 980 1234 

Website: 

 

www.sizwebroadband.co.za 

Operating Hours:  8:00am to 17:00pm (Mon – Fri only) 

 

Содержание Telkom 921VNX

Страница 1: ...0 P a g e...

Страница 2: ...17 Activating UPnP 18 Configuring Telephony features 18 Configuring your wireless network 20 Saving and restoring settings 21 Home Network Configuration 23 Displaying the devices connected to your ga...

Страница 3: ...PS button is pushed on Pairing process is on going for 120 seconds A wireless device can be paired After 120s the WPS Led becomes solid green PHONE 1 OFF No VoIP account set up or Registration to the...

Страница 4: ...office home network of 100Mbps or 1Gbps WAN Connect an Ethernet Modem via RJ 45 Cable FXS 1 2 Connect this port to an analogue phone set with RJ 11 cable Reset After the device is powered on press it...

Страница 5: ...r hub or connect directly to your PC However make sure that your PC has an Ethernet interface properly installed prior to connecting the router You must configure your PC to obtain an IP address throu...

Страница 6: ...sure that the Power LED is lit steadily 2 Connect your network or computer to the router using the LAN Local Area Network cable 3 Connect the DSL telephone DSL cable to the router s DSL port as illust...

Страница 7: ...nnections on the left window column 4 Select the Local Area Connection and right click the icon to select Properties 5 Select Internet Protocol Version 4 TCP IP then Click Next 6 In the TCP IPv4 prope...

Страница 8: ...Network Connections 2 Double click Local Area Connection 3 In the LAN Area Connection Status window click Properties 4 Select Internet Protocol TCP IP and click Properties 5 Select the Obtain an IP ad...

Страница 9: ...Dial up Connections 2 Double click Local Area Connection LAN 3 In the Local Area Connection status window click Properties 4 Select Internet Protocol TCP IP and click Properties 5 Select the Obtain a...

Страница 10: ...e the Configuration tab 2 Select TCP IP NE2000 Compatible or the name of any Network Interface Card NIC in your PC 3 Select the IP Address tab In this page click the Obtain an IP address automatically...

Страница 11: ...1 Go to Start Settings Control Panel In the Control Panel double click Network and choose the Protocols tab 2 Select TCP IP Protocol and click Properties 3 Select the Obtain an IP address from a DHCP...

Страница 12: ...Open an Internet browser and enter the http ibox web address or http 10 0 0 2 to access your gateway web browser In order to access the Web Browser you will need to enter username and password The def...

Страница 13: ...connection can also be established via the Ethernet WAN port Physical Link should then be set to Ethernet This can be done by either having the Pace dial out through another WAN connection device by...

Страница 14: ...13 P a g e...

Страница 15: ...s Your gateway has a firewall with 4 levels of security None the firewall is deactivated Normal the firewall filters incoming packets according to NAT rules This is the default mode Maximum the firewa...

Страница 16: ...gh the firewall Select the Applications menu in the Box tab Select the applications you require from the drop down menus Click OK to confirm Configuring the NAT The forwarding table allows all the pac...

Страница 17: ...ynamic IP address to a static hostname allowing users whose ISP does not assign them a static IP address to use a domain name This is especially useful for hosting servers via your DSL connection so t...

Страница 18: ...ccount with Domain Name Username and Password Enter your registered domain name and your username and password for this service Defining a DMZ The DMZ enables you to show a machine on the Internet wit...

Страница 19: ...g e Activating UPnP The UPnP IGD feature allows some applications to configure the NAT automatically Configuring Telephony features Click the account you want to edit and then select the SIP voice pr...

Страница 20: ...en by your Internet provider You can select to which FXS port the above entered information pertains by ticking the boxes next to port 1 2 or both This can also be done with the Choose the line for th...

Страница 21: ...s network Your gateway supports Wi Fi standard 802 11g and 802 11n but is also compatible with standard 802 11b Use the Select mode drop down list to change your Wi Fi mode 802 11b to connect with 802...

Страница 22: ...s configured with one active Wi Fi network The default encryption type is WPA2 but you can choose another Saving and restoring settings To save your settings click Back up your Parameters Select your...

Страница 23: ...22 P a g e...

Страница 24: ...r Dynamic DNS hostname configured on the gateway When set to Local these resources would only be available to LAN clients Setting it to disabled turns the function off See Sharing your home centre sec...

Страница 25: ...heading allows you to share a printer between all the computers connected to your gateway This service is compliant with printers that have a USB connector Scanners and multifunction printers are not...

Страница 26: ...25 P a g e...

Страница 27: ...with the credentials admin admin by default When access is granted a web page of home center appears and user can access to 4 menus My Files My Music My Pictures My Cameras When user selects on My Fil...

Страница 28: ...user can launch the music playlist by clicking on the Play button About pictures all pictures can be shown like a slideshow just by using left and right scroll arrows after clicking on one picture Ab...

Страница 29: ...28 P a g e...

Страница 30: ...L line If the current status is Idle Check that your gateway is properly connected to the telephone socket If this does not solve the problem check with your Internet service provider that your DSL li...

Страница 31: ...to return to its original factory settings Your gateway settings will then be lost Updating your gateway If you want to update your gateway with a version supplied by your Internet service provider Cl...

Страница 32: ...nging the Username and Password In order to prevent unauthorized access to your router s configuration interface it requires that all users login to the GUI with a password You can Edit the existing u...

Страница 33: ...32 P a g e Box Diagnostics The Box Diagnostics function under the Troubleshooting heading lets your display your gateway s characteristics the status of the internet connection and the interfaces...

Страница 34: ...current NAT sessions between external WAN and internal LAN interface Logread This page displays all the event Log entries of the router such as when the DSL gets disconnected and during Firewall trig...

Страница 35: ...t panel should be lit Reboot the router If you still have a problem you may need to verify these settings with your ISP Frequent loss of DSL line sync disconnection Make sure that all devices e g tele...

Страница 36: ...annot resolve the problem with the Troubleshooting chapter please contact Modem Support Contact Telkom Support Telephone 10210 Operating Hours 06 00 21 00 Mon to Fri 09 00 20 00 Weekends Contact Modem...

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