10-Problems / solutions :
The difficulties met the most often can be solved by reading the table below.
If nothing corresponds to the list, or if the solutions applied do not solve the problem, refer to
DIRECTIONS FOR
INSTALLATION AND MAINTENANCE
or contact your retailer.
Difficulty
Observation
Probable cause
Explanation / Solution
Extinct screen
No power
Check that the circuit breaker
of the table is engaged in the
technical room
Extinct screen and heat
pump supplied in power
The power supply is
defective
Call your retailer
Extinct screen, filtration is
working
The in and out pipes of the
heat pump are reversed or
the flow switch is not
sufficient
Check on the heat pump that
the in and out pipes are not
reversed. Check the filtration
pump works or is not defused
The heat pump does
not start
Normal, lit screen
The ambient temperature
has decreased below 5°C
The heat pump will start again
above 7°C
Water is running
below the heat pump
The water comes from the
bottom of the heat pump
Drain of the condensates
not installed or stopped :
black, plastic conduit
prolonged with a flexible
pipe of evacuation
It’s natural : these condensates
are caused by condensation of
the humid air on the gilds of
the evaporator
The heat pump works
The rising in temperature is more or less rapid according to
the volume of the swimming pool and to the climatic
conditions. An isothermic cover will improve the
performances in heating
The temperature of
the swimming pool is
increasing very slowly
The layer of the white frost
is thin
The outside temperature
is low and the air is humid
See the paragrah 5 of this
manuel
White frost or ice
appears outside on the
gilds of the evaporator
The layer of the white frost
is thick (the blades of the
ventilator may rub on the
ice much thicker inside)
Outside temperature very
low and air very humid
The automatic de-icing is not
sufficient ; stop the heat pump
for the operations of wintering
The heat pump emits
noises of vibration or
sheet
It’s not horizontal or not
well fixed ; the pipes may
have moved into the pump
during the transport or
the installation
The vibrations can be
located or the heat pump is
not stable
Call your retailer
11
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