Warranty terms
The warranty period shall commence on the purchase date. Please keep your original
receipt in a safe place. This is required as a proof of purchase.
If a material or production fault occurs in this product within 24 months of the
purchase date, we shall
–
at our discretion
–
repair or replace the product free of
charge.
This warranty requires that the defective device has to be sent to the service centre
together with the original proof of purchase and a brief description of the fault within
these 24 months.
If the fault is covered by our warranty, you will receive the repaired product or a
replacement device.
The warranty period shall not begin again if the product is repaired or replaced.
Processing of warranty claims
Contact our support (see our website). Have the serial number and the proof of
purchase ready. Our support may already be able to solve the problem. If the
problem cannot be solved, you will receive instructions on where to send the device
to.
Manufacturer:
Palotec AG
Frikartstrasse 3
CH-4800 Zofingen
Schweiz
www.ptec.ch
Made in China
