OC-UC53.4 (TUC39SAUS) Owner’s Manual. Specifications subject to change without notice. 02/19
2 YEAR PRODUCT WARRANTY
Zylux Distribution Pty. Ltd. (ABN 66 101 378 009) of 166 Christmas Street, Fairfield, Victoria, 3078, Australia
warrants to the Customer that this product is substantially free from defects in materials and workmanship
under normal use for a period of Two (2) Years from the Date of Purchase. Please ensure you keep a copy of
your purchase receipt on file as this will be required to validate your warranty.
Obtaining Warranty Service:
Within the warranty period, the Customer must contact the authorised supplier / retailer where the product was
purchased or alternatively you can contact the Oz Charge service centre through one of the following methods:
Service help phone:
Within Australia (03) 9482 2203
Outside of Australia:
+61 3 9482 2203
Website:
www.ozcharge.com.au / www.ozcharge.co.nz
If the Authorised Supplier and / or Oz Charge service centre concludes that while under normal use, a product
failure or malfunction occurred during the warranty period and was caused by a defect in material or
workmanship (see Exclusions), the Customer will be asked to ship to the nearest service point for repair or
replacement, at our discretion. The product must be packaged appropriately for safe shipment. To prove that the
product is under warranty, the customer should enclose a copy of their receipt for proof of purchase. It is
recommended that returned products be sent by registered mail as Zylux Distribution Pty. Ltd. (Oz Charge)
accepts no responsibility / liability for goods lost or damaged in transit.
Exclusions:
If upon receiving a product for repair and if testing and examining the product has disclosed that the alleged
defect or malfunction in the product does not exist or was caused by the Customer or any third persons misuse,
neglect, physical abuse, water damage, unauthorised attempts to open, exposure to high temperatures,
tampered with or repaired by an unauthorised persons, this will not be covered under this warranty. Also
charges may apply to any product returned which has no fault found or if the warranty has expired or been void.
This Warranty void if:
1.
The warranty period has expired.
2.
The product has been tampered with or repaired by an unauthorised person.
3.
If the product has been dropped or damaged due to impact.
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled
to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or
damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable
quality and the failure does not amount to a major failure. For New Zealand customers, this warranty is in
addition to statutory rights observed under New Zealand legislation..
