24
Guarantee and Service
Under our terms of warranty, we guarantee that our technical appliances will provide
faultless quality and function.
The guarantee period is 36 months from the date of purchase.
Please keep your receipt as proof of purchase.
The trader‘s legal guarantee obligation is not limited by this guarantee. During
the guarantee period, you can send defective appliances to the Service Center
(see address below), postage paid. Then you will receive a new appliance
or get the repaired one back free of charge.
Parcels not prepaid cannot be
accepted.
Please use the original packaging in order to avoid any damages in transit and
enclose a copy of the receipt. A detailed description of the complaint will help
reduce repair time.
After expiry of the guarantee period
, hyou can still send a defective appliance
to the address below,
also postage paid
. Then, however,
repairs made will be
at your own expense.
OXFORD Service Center
Spedition Paulus c/o Ernst Joseph Lutter Handelsagentur e.K.
Dieselstrasse 25
85748 Garching-Hochbrück
GERMANY