Oxford
®
Digital Scale Model 1200
294000.10018 Rev C
9
8. Servicing, Repairs, Inspections and Testing
Joerns Healthcare Ltd has an established network of reputable distributors and dealers who will be
pleased to handle all your purchasing, warranty, and repair and maintenance enquiries.
Included with each scale is a prepaid Customer Satisfaction card. Please take the time to fill it in and
return it to Joerns Healthcare Ltd. Our products are guaranteed for a period of twelve months from the
date of manufacture or twelve months from the date of purchase if commissioned by an authorised dealer.
We recommend that all of our products are commissioned by your dealer and are supported by them for future
servicing.
The dealer or distributor operates the warranty programme; so it is important to keep a record of their
name address and telephone number so they can be contacted should any problem arise.
If you are in doubt where your purchase was made, Joerns Healthcare can trace the supplier if you
quote the serial number of the scale.
REMEMBER: Contact your distributor for purchases, Warranty, repairs, servicing and certified
maintenance.
