MAN-06734
ZQSG 0921 R1
Install the Camera Controller (PCIe) Card
Troubleshoot
4
Connect the Camera and Switch it on
5
?
1. Unplug all cables from the rear of the computer.
2. Open the PC enclosure to gain access to the expansion slots.
3. Locate a suitable PCIe slot:
• Zyla 5.5 and Zyla 4.2 10-tap
PCIe card: use
x16 or x8
PCIe slots
ONLY
If you are unsure which slot is correct, please consult the PC user manual.
4.
Remove the filler bracket corresponding to the slot you intend to use.
5. Remove the controller card carefully from its protective ESD packaging and
insert the card connector fully into the expansion slot.
6.
Ensure the card’s mounting bracket is flush with any other mounting or filler
brackets to either side of it, then secure the controller card in place.
7. Replace the computer cover and secure with mounting screws if applicable.
8. Reconnect any accessories you were using previously.
9. For PCs not supplied by Andor, refer to Setting & Checking BIOS options section.
• For Water Cooled models, ensure the coolant system is
connected before the camera is switched on- please refer to the
user manual.
• Insert the 12 V DC power cable into the power connector at the
rear of the camera, ensure the orientation is correct. NEVER
forcibly insert the connector.
• Insert Camera Link Cable CL1 connector labelled ‘CL1 CAM’
into camera connector CL1.
• Insert the other end of the cable labelled ‘CL1 PC’ into PCIe card
connector CL1.
• Also insert Camera Link Cable CL2 connectors labelled ‘CL2
CAM’ and ‘CL 2 PC’ into the CL2 connectors of the camera and
PCIe card respectively.
• Please refer to diagrams in both Steps 4 and 6 to identify the
locations of the CL1 and CL2 connectors.
•
If required, connect the I/O expander cable to the I/O 15 way D
type connector.
• Switch the camera ON using the ON/OFF switch. You should
hear an audible confirmation (a short beep followed by a long
beep).
• Turn ON the PC.
• Start your software.
•
View and adjust the acquisition settings as required.
•
Start acquiring data.
Camera buzzer does not sound on start-up
• The camera buzzer should be audible momentarily (as a short beep followed by a long beep) when the
camera is switched to ON.
• If this does not occur, ensure that power is connected to the camera and the ON/OFF switch is set to ON.
Camera is not recognized by PC
• Ensure camera is switched to ON (The camera must be powered up before the software is initiated).
• Check that the camera cable(s) are securely and correctly connected between the camera head and the
PCIe card in the PC (shown in step 4).
• Check that the PCIe card and drivers have been installed properly
(Control Panel – System – Hardware – Device Manager – Imaging Devices).
Please see the Hardware Guide for further information on Troubleshooting.
Online access to technical documentation and software downloads is available at:
Fasten the Card
to the slot with
a screw
Unused filler brackets
Gently press the
card into
the slot
PCI Slot
ISA Slot
CL2
(10-tap PCIe card only)
CL1
CL1
connector
CL2
connector
(10-tap
only)
ON/OFF
Switch
12V DC
Power
Connector
I/O 15-Way
D Type
Connector
Zyla Camera Link version Connections
Notes:
• Do not connect any other device to the PCIe card as this may interfere with normal camera operation or
performance.
• Camera operation with PCIe cards not supplied by Andor cannot be guaranteed.
Note: If you need to adjust the C-mount, refer to the Zyla user manual.
Check & Set BIOS options (for PCs not supplied by Andor)
Enter the BIOS menu when starting PC. For Dell workstations, press F12 at start-up and select System Setup in the
One Time Boot Menu. For Dell workstations 3 options in the Performance menu of the BIOS need to be checked/
set:
• C-States Control – Disable C-States.
• Intel Speed-step – Disable Speed-step.
• Memory Node Interleaving – Set from NUMA to SMP. Note: This option is only available on larger workstations
with 2 physical processors and may have a different name- ensure that NUMA is disabled.
Ensure your PC is powered off.
Ensure anti-static precautions and use the anti-static strap provided to prevent
potential ESD damage. Keep all screws safe.
Ensure that the Camera ON/OFF switch is in the OFF position AND your PC is switched OFF.
