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INTRODUCTION
1.6 USAGE NOTES
-Mercury Pro U.2 Dual needs an active data signal to remain powered on. If it is disconnected
from the computer, or if the computer goes to sleep or turns off, the device will power off.
-To ensure no data is lost during normal use, always eject or unmount the corresponding disk(s)
from your operating system before powering off the device. Several options are provided below
for Mac and PC.
-macOS
-Drag the disk icon to the trash can in the Dock; OR
-Right-click the disk icon on the desktop, then click ‘Eject’; OR
-Highlight the disk icon on your Desktop and press Command-E.
-Windows
1. Go to the System Tray (located in the lower right corner of your screen).
Click on the “Eject” icon (a small green arrow over a hardware image).
2. A message will appear, detailing the devices that the “Eject” icon controls, i.e., “Safely remove...”
Click on this prompt.
3. You will then see a message that says, “Safe to Remove Hardware.” It is now safe to disconnect the
enclosure from the computer.
-The steps above are applicable to Windows 10 build 1803 and earlier. If you are using Windows 10
build 1809 (October 2018) or later, you can eject the drive by clicking the ‘Show hidden items’ menu in
the Taskbar, then clicking ‘Safely Remove Hardware and Eject Media’, and last select the ‘Eject’ option
for this volume.
