once more to exit'. If you exit from the application, the device will be
disconnected.
FAQ
Quetions
Reference Answers
Why I could not see the icons of
phone call and message on my
device?
Some icons are hidden, only showed
when they are activated by these
functions.
Why I could not find or connect with
the Ble device?
The device may be connected with
another smartphone. Pls disconnect it
and clean the application from the
background process list.
Why I could not download or install
the application SMARTGEAR with
my phone?
Smartphone needs to be iOS 7.0 and
above or Android 4.3 and above, with
Bluetooth 4.0 and above. Please check if
your phone meets the requiremens.
Why my device could not record the
steps when I walk?
To avoid misdetect, the device will not
take record when the activity is less than
10 steps. And please make sure Sleep
monitoring mode is OFF.
Can I connect 2 or more smart
bracelet to a same smartphone?
One smartphone can only connect with
one device.
Why there is no notification for the
IPHONE when I revceive a msg or
phone call?
There is no sms/phone notification for
the IPHONE
Note: The company reserves the right to improve product, product's
specification, APP and design. If any change, the information is subject to
changes without prior notice.