·6·
●
●
Bluetooth connection
is interrupted
Audio volume level
was set too low
●
●
Check the bluetooth connection
Check sound volume setting on
the mobile phone
No audio
during
handsfree
operation
● Earbud charge points
do not connect with
charge points in
charging case
● Take out both earbuds and
reposition them in the charging
case until red indicator light is on
Earbuds
are not
charging
●
●
●
The pairing steps
were missed
Previous connected
devices have not yet
disconnected from
the earbuds
Battery level is low
in earbuds
●
●
●
Turn off both earbuds and go
through the pairing steps again
Check the Bluetooth setting on
the previous connected device to
either turn off the Bluetooth
function or remove “TW100” from
the list of device
Put both earbuds into the
charging case to recharge (check
the battery level in the charging
case and connect to external USB
power source if necessary)
Earbuds
cannot
be
paired
with the
mobile
device
