32
If none of the above solutions solves the problem, please contact your hearing center for assistance.
Common problems and their possible solutions
symptom
Possible causes
solutions
No sound
Worn-out battery
Change battery
pg. 8-9
Sound processor is in stand-by (mute)
Press push button
pg. 10-11
Intermittent
or reduced sound
Dirt in the coupling or sound inlet
Clean the sound processor
pg. 19
Moisture
Open the battery drawer and let the sound processor dry out in its case
pg. 19
Worn-out battery
Change battery
pg. 8-9
Whistling noise
Sound processor touches something
Check so that the sound processor is correctly connected and
does not touch anything
pg. 12-15
Содержание Ponto Pro Power
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