English-11
TROUBLESHOOTING
Your Oster
®
appliance has been carefully designed to give you many years of
trouble free service. In the unlikely event that your new appliance does not operate
satisfactorily, please review the following potential problems and try the steps
recommended BEFORE you call or take it to an Authorized Oster
®
Service Center.
POTENTIAL PROBLEMS
PROBABLE CAUSE
The ON/OFF indicator light does not illuminate
(Only for models BVSTDCDW12B,
BVSTDCDW12R and BVSTDCDW12W)
Unplugged
Power outage
Coffee is not brewing
Unplugged
Power outage
The water reservoir is empty; check water
window
The removable basket is not properly
inserted
Carafe is not placed completely on the
warming plate
Coffee maker only brews water
No grounds in permanent filter
Coffee maker brews slowly
Coffee maker needs cleaning
Removable basket overflows
The removable basket is not properly
inserted
Carafe is not placed completely on the
warming plate
Carafe lid not on carafe
Too many grounds placed in permanent filter
Carafe was removed from warming plate for
longer than 30 seconds
Burning coffee smell
Empty carafe was left on hot warming plate
Coffee was spilled on a warming plate
Coffee is not hot
Power outage
The Automatic Shut-Off function has been
activated
Coffee tastes bad
Coffee ground other than for automatic-drip
coffee maker was used
Ground coffee-to-water ratio was
unbalanced
Grounds are in coffee
Permanent filter not properly seated in basket
Permanent filter overflowed