Troubleshooting
Problem
Possible Cause
Solution
The appliance does
not work.
The appliance has not
plugged in.
Make sure the appliance
mains plug is connected in
the socket properly.
The blender stops
during operation.
The motor is designed
to protect itself from
overheating; when necessary,
the motor will turn itself off.
To reset the motor:
i) Press the ON/OFF key ( )
to turn off and unplug the
blender.
ii) Remove the jar from the
base and use the rubber
spatula only to free the blade
from any obstructions.
iii) Wait for 45 minutes, let
the blender to cool down.
iv) Plug in again and press
the ON/OFF key ( ) to
turn on the blender and
operate normally.
If the blender does not start
operation with the jar in place,
the unit may not be cooled
sufficiently. Turn OFF the
unit and wait another 10-20
minutes before trying to reset
the motor again.
The glass jar has not placed
on base unit. The control
panel will display (
)
Place the glass jar properly
with the guided grooves on
the base unit.
The lid has not placed/fitted
well onto the glass jar. The
control panel will display ( )
Place the lid properly onto
the glass jar.
The control panel does
not respond or only
responds by pressing
it for several time.
The appliance is under
electromagnetic interference.
Unplug the appliance from
power socket. Restart after
few minutes.
Dirt on the control panel
Clean the panel with a soft cloth.
The ingredients have
not blended well.
The ingredients exceeded the
Max indication in the glass
jar.
Remove some of the
ingredients and ensure the
ingredients are placed evenly
over the bottom of the glass jar.
The water or cooking liquid
is not enough to blend well.
Make sure the water/liquid
level is correct as mentioned
in the recipe booklet.
The food is burnt.
Wrong program selected.
Select another program
(Refer to Recipe booklet).
The water or cooking liquid
is not enough.
Make sure the water/cooking
liquid level is correct as
mentioned in the recipe booklet.
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6. Press Start/Stop key (
开始/停止
) to start the process.
NOTE: During the cooking process, you can stir at any time by pressing
Blend key (
) on control panel.
7. Once the cooking completes, the appliance will make an alert sound
(5 beeps) and automatically switch to keep warm mode for 20 minutes.
The display indicates
8. After 20 minutes, the appliance will make an alert sound (5 beeps) and go
to the standby mode automatically.
Note: Cooked soup should be consumed as soon as possible, in order to
avoid the breeding of bacteria.
Blending Function
1. Put the ingredients into glass jar, cover with lid and make sure it fits properly.
2. Press the Blend key (
) on control panel.
3. By default the medium speed will be selected.
4. Press Blend key (
) to adjust the speed of blending function. In this
blend mode, you can select three different speeds by using the “+” key
such as LOW (01), MEDIUM (02), HIGH (03) accordingly and no time
duration.
5. Once selected the blending speed, hold the Blend key (
) to start
blending. If you remove the finger from this key, blending will stop.
NOTE: For safety reasons, the blending function in manual operation will
stop automatically after few seconds.
Care and Cleaning
1. Run Auto Clean function to clean the blender (see previous “Auto Clean
Function” section).
2. Rinse inside of the jar using the provided cleaning brush to remove
residue sticking on glass jar.
3. Clean the base housing unit with moist damp soft cloth.
4. Wash the lid in water with washing up liquid and rinse it using the
cleaning brush, then cover the glass jar with lid.
Warnings:
1. Do not clean glass jar, interface and base housing with abrasive side of a
sponge or pad. Use only soft cloth to clean.
2. Do not use any harsh abrasives or strong household cleaners or any
abrasive tools as these may damage the non-stick coating surface.
3. Handle the blades inside the glass jar carefully when cleaning them; they
are very sharp.
4. Do not put the glass jar in the dishwasher.
5. Ensure the unit cools down completely before cleaning.
