Dongguan Ortur Intelligent Technologies Co., Ltd.
www.ortur3d.com www.ortur3dprinter.com
No. 56 Maxin Road, Changping Town, Dongguan 523565, Guangdong Province, China
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Important message from the manufacturer:
There is a MicroSD card, inside the box that contains manuals and test files. Please find it and
spend some time to read the included manuals. If you experience any issues while using the
printer, we are here to help!
Please take some photos or videos about your specific issue. Then, please send the photos and
videos to your vendor. This helps us to quickly and effectively troubleshoot. Our after-sales support
engineers will review and provide solutions to you within one business day.
Tips for Printing:
1. Get to know your slicer! Most printing issues can be resolved by modifying print settings within
your slicer!
2. Turning the control knob clockwise will increase the speed of the print.
3. Auto Bed Leveling (ABL) system takes some time to properly learn and adjust, but when set
correctly, it was save a lot of time on future prints! Please see the instructions on the MicroSD card
to learn how to configure the ABL system properly.
Maintenance Suggestions:
1. Use your ORTUR printer in a dust-free, windless room.
2. We recommend using ORTUR brand filaments or other high quality 1.75MM filaments. The print
head system can be damaged when using lower quality prints and your print quality will definitely
suffer.
3. After every 100 hours of printing, please check the nozzle for wear, the lock screws on the
heater cartridge, and the thermistor cable. Adjust the tightness of the belt and add a drop of
lubricating grease to the smooth rods lining the linear guide rails. White Lightning grease, or other
“dry lubricants” are a great option.
Enjoy your ORTUR and let us know if there is anything we can do to improve your
experience!