SurroSense® PROTECT – Instructions for Use
Version 0.8 – February 2019
©2019 Orpyx Medical Technologies Inc. - All rights reserved. All trademarks and registered trademarks are the property of their respective owners.
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Shoe Pods Disconnected
Shoe Pods Disconnected Alert in App
An alert will notify you when the paired
shoe pods are disconnected. Ensure
that your mobile device is in range with
your insoles and that your shoe pods are
fully charged.
If your shoes are off, your system will
disconnect automatically. Therefore,
ignore the “Shoe Pod Disconnected”
alert.
Ensure that pressure is applied when
wearing your insoles. The application
will automatically try to re-establish
wireless connection.
If the application still does not connect
to your system, please contact Orpyx
Customer Care.
Low Battery
Low Battery Alert in App
With regular use your custom smart
insole, your battery should last on
average, twelve hours per day. When the
custom smart insole battery runs low, a
low battery alert will appear. For
guidance on how to charge your system,
click “Care” in the lower right-hand
corner.
