PROFESSIONAL
SuRvEILLANcE SYSTEM
5
high definition day/night
SEcuRITY cAMERA
SC102
Problem
Possible Cause
suggested remedy
Camera has no
power or not
powering up
Power supply is
loose or unplugged, no
power at socket outlet/
power point
Check all cables and power
supply connection.
Check power at socket outlet/power point.
No picture
Signal interference
No power at camera
or no power at socket
outlet/power point
Relocate camera and DVR, away from
sun, rain, radio transmitting devices, heat
sources, metal objects or major obstacles.
Check all cables and power
supply connection.
Check power at socket outlet/power point.
Poor image quality
Signal interference
Relocate camera, away from sun, rain, radio
transmitting devices, heat sources, metal
objects or major obstacles.
Check camera connection.
Pictures
have flowing
interference
ripples
Unstable AC power
supply or interference
from other nearby
electronic equipment
Check power at socket outlet/power point.
Check all cables and power
supply connection.
Relocate camera and/or DVR.
Picture
background
colour changes
continuously
Interference from
nearby fluorescent
lamp electromagnetic
field
Relocate camera, or increase the distance
between the camera and fluorescent lamp.
Frozen white
screen
Interference from
other nearby electronic
equipment
Disconnect power to camera, then reconnect
Relocate camera and/or DVR.
When ir night
vision is activated,
screen only
displays white
Infra-red LED light is
reflected off from glass
or reflective objects
that causing white light
Relocated camera away from windows,
reflective and glass objects, or remove
obstacles.
When ir night
vision is activated,
screen only
displays black
and white
Infra-red LED light is
activated
This is normal, no action required.
6
troubleshooting guide
