Professional Collection Manual
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Origin Acoustics warrants to the original retail purchaser only that this Origin Acoustics
product will be free from defects in materials and workmanship, provided the speaker was
purchased from an Origin Acoustics authorized dealer. If the product is determined to be
defective, it will be repaired or replaced at Origin Acoustics’ discretion. If the product must
be replaced yet it is no longer manufactured, it will be replaced with a model of equal to or
greater value that is the most similar to the original. If this is the case, installing the replace-
ment model may require mounting modifications; Origin Acoustics will not be responsible
for any such related costs.
15. Limited 5-Year Warranty
This warranty may not be valid if the product was purchased through an unauthorized
dealer. This warranty only applies to the individual that made the original purchase, and it
cannot be applied to other purchases. The purchaser must be prepared to provide proof
of purchase (receipt). This warranty will not be valid if the identifying number or serial
number has been removed, defaced, or altered.
Requirements & Warranty Coverage
If you have any questions or concerns about installing or using this product, you can reach
us through one of the following methods:
Phone: (844) 674-4461
Hours of operation: 8:00am - 5:00pm (Pacific Time), Mon - Fri
Email: [email protected]
If you are having technical trouble, please include the model number and briefly explain
what steps you took to resolve the problem in your email, or be prepared to answer these
questions over the phone. If you are considering returning the product, it’s required that
you contact Origin Acoustics prior to any return attempts. This way we can determine
if the issue can be resolved without returning the product, or if needed we can provide
instructions and support for the return process.
14. Technical Assistance
