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Troubleshooting guide
My remote access isn’t working
1. Check you’re using the correct PIN. See page 71.
2. Make sure you’re using a touchtone phone.
The white light on the corded phone is constantly flashing
You have new answering machine message(s).
Press the button to listen to them and the flashing will stop.
1. I have been told by a caller that they had left a message but there are no messages on
my answering machine.
2. I have been told by a caller that they heard a message that my "Mail box is full"
Check if you have a network based answering system such as Message Bank 101 or Call Minder. If
you have such a service you should consider asking your network provider to remove it.