11
EN
This section includes a list of frequently asked questions for problems you may encounter. If your device is not operating as you
think it should, check here before arranging for servicing.
TROUBLESHOOTING GUIDE
Problem
Symptom
Check This
Remedy
Displayed temperature data are
different from other measuring
instruments.
No radio signal reception.
Alarm does not sound.
Certain functions do not
perform.
Measurement does not seem
accurate.
Clock time is not correctly set.
No Alarm
Operation Not Normal
The measurement method is
different.
The areas under evaluation are
different or are influenced by
climate.
Electromagnetic interference or
objects are barring reception.
Orientation or placement of main
unit is not optimum for receiving
radio signal.
Alarm is disabled.
Device requires reset.
The temperature resolution for
different products may also be
different.
Place the 2 instruments very
closely for a time period (no less
than 30 minutes), avoiding direct
light and air movements.
Place the main unit far away
from PCs, phones, and other
electronic equipment and near
a windowsill. Wait for at least 72
hours.
Turn on the alarm setting.
Reset the unit with a blunt stylus
pressed against the RESET
Hole.
