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Troubleshooting Installation Issues

This section provides information about troubleshooting resources, the technical support

worksheet, and locating the system serial number.

■

“Troubleshooting Oracle ILOM” on page 131

■

“Resources for Troubleshooting and Diagnostics” on page 134

Troubleshooting Oracle ILOM

This section addresses two issues that might occur on the Oracle ILOM service processor (SP):

■

You need to reset the Oracle ILOM SP to complete an upgrade or to clear an error.
Resetting the server SP automatically disconnects any current Oracle ILOM sessions and

renders the SP unmanageable until the reset process is complete.

■

As the system administrator, you forgot the

root

account password and need to recover it.

For instructions to address each issue, see the following sections:

■

“Reset the Service Processor Using Oracle ILOM” on page 131

■

“Reset the Service Processor From the Server Back Panel” on page 132

■

“Recover the Root Account Password” on page 133

Reset the Service Processor Using Oracle ILOM

If the Oracle ILOM service processor (SP) becomes unresponsive, use one of the

following methods to reset it:

■

From the Oracle ILOM command-line interface (CLI), type the command:

reset /SP

Troubleshooting Installation Issues

131

Содержание X7-2

Страница 1: ...Oracle Servers X7 2 and X7 2L Installation Guide Part No E72440 03 October 2017 ...

Страница 2: ......

Страница 3: ... information management applications It is not developed or intended for use in any inherently dangerous applications including applications that may create a risk of personal injury If you use this software or hardware in dangerous applications then you shall be responsible to take all appropriate fail safe backup redundancy and other measures to ensure its safe use Oracle Corporation and its aff...

Страница 4: ...des informations Ce logiciel ou matériel n est pas conçu ni n est destiné à être utilisé dans des applications à risque notamment dans des applications pouvant causer un risque de dommages corporels Si vous utilisez ce logiciel ou ce matériel dans le cadre d applications dangereuses il est de votre responsabilité de prendre toutes les mesures de secours de sauvegarde de redondance et autres mesure...

Страница 5: ...ce Requirements 14 Maintenance Space Requirements 15 Environmental Requirements 15 Temperature Guidelines 16 Humidity Guidelines 16 Ventilation and Cooling Requirements 17 Electrical Requirements 18 Facility Power Guidelines 19 Circuit Breaker and UPS Guidelines 20 Grounding Guidelines 20 Agency Compliance 20 Shipping Inventory 21 Tools and Equipment 22 Optional Component Installation 22 PCIe Card...

Страница 6: ...ting the Server 44 Stabilize the Rack 44 Install Mounting Brackets on the Server 44 Mark the Rackmount Location 46 Install AC Power Cables and Slide Rails 47 Attach the Slide Rails 49 Install the Server Into the Slide Rail Assemblies 52 Install the Cable Management Arm Optional 54 Remove the Cable Management Arm 65 Connecting Cables and Applying Power 71 Cabling Requirements 71 X7 2 Back Panel Con...

Страница 7: ...le Using Oracle ILOM 92 Set the Mouse Mode 93 Redirect Host Server Desktop or Storage Devices 94 Access Serial Remote Host Console 96 Configuring Storage Drives for Operating System Installation 97 Storage Drive Configuration 97 RAID Configuration Requirements 98 Configuring RAID 99 Configure RAID Using the Avago MegaRAID Configuration Utilities 99 Rapid Storage Technology Enterprise RSTe 107 Inst...

Страница 8: ...acle ILOM 131 Reset the Service Processor Using Oracle ILOM 131 Reset the Service Processor From the Server Back Panel 132 Recover the Root Account Password 133 Resources for Troubleshooting and Diagnostics 134 Technical Support Information Worksheet 135 Locating the System Serial Number 135 Auto Service Request 136 Site Planning Checklists 137 Preparation Checklists 137 Access Route and Data Cent...

Страница 9: ... learn about the concepts in this document Required knowledge Advanced experience troubleshooting hardware installations and configuring preinstalled operating systems Product Documentation Library Documentation and resources for these products and related products are available at http www oracle com goto x7 2 docs and http www oracle com goto x7 2l docs Feedback Provide feedback about this docum...

Страница 10: ...10 Oracle Servers X7 2 and X7 2L Installation Guide October 2017 ...

Страница 11: ... http www oracle com goto x7 2 docs http www oracle com goto x7 2l docs 2 Review the server site requirements specifications and components Confirm that you received all the items you ordered Familiarize yourself with electrostatic discharge ESD and safety precautions Assemble the required tools and equipment Preparing for Server Installation on page 13 Site Planning Checklists on page 137 3 Revie...

Страница 12: ...or Operating System Installation on page 97 10 If applicable install one of the following operating systems or virtual machines Oracle Solaris Oracle Linux Red Hat Enterprise Linux Oracle VM Server Windows Server Installing an Operating System on page 117 Oracle Servers X7 2 and X7 2L Operating Systems Installation Guide 11 Review procedures for controlling system power Controlling System Power on...

Страница 13: ...page 17 Electrical Requirements on page 18 Agency Compliance on page 20 Shipping Inventory on page 21 Tools and Equipment on page 22 Optional Component Installation on page 22 PCIe Cards on page 23 Server Physical Specifications The following tables list the physical specifications for the Oracle Server X7 2 and Oracle Server X7 2L Oracle Server X7 2 Dimension Server Specification Measurement Widt...

Страница 14: ...athways to move the server from the unpacking area to the installation location Ensure the entire access route to the installation site is free of raised pattern flooring that causes vibration Rack Space Requirements The Oracle Server X7 2 is a 1 rack unit 1U server Oracle Server X7 2L is a 2U server For physical dimensions see Server Physical Specifications on page 13 You can install the server i...

Страница 15: ... ranges to minimize the chance of downtime due to component failure Operating the servers for extended periods at or near the operating range limits or installing them in an environment where they remain at or near nonoperating range limits could significantly increase hardware component failure Specification Operating Nonoperating Ambient temperature Does not apply to removable media Maximum rang...

Страница 16: ...idelines on page 16 Ventilation and Cooling Requirements on page 17 Temperature Guidelines An ambient temperature range of 21 to 23 Celsius 70 to 74 Fahrenheit is optimal for server reliability and operator comfort Most computer equipment can operate in a wide temperature range but approximately 22 Celsius 72 Fahrenheit is recommended because it is easier to maintain safe humidity levels Operating...

Страница 17: ...ing in the rack The servers function while installed in a natural convection airflow Follow these environmental specifications for optimal ventilation Ensure that air intake is in the front of the system and the air outlet is in the back Take care to prevent recirculation of exhaust air in a rack or cabinet Allow minimum clearance of 123 2 cm 48 5 inches in the front of the system and 91 4 cm 36 i...

Страница 18: ...g table are the maximum rated power numbers for the power supply used in the server The numbers are not a rating of the actual power consumption of the server For up to date information about power consumption go to the Oracle Power Calculators web site http www oracle com us products servers storage sun power calculators index html and click the Oracle Server X7 2 or Oracle Server X7 2L link Para...

Страница 19: ...ork and installations must comply with applicable local state or national electrical codes To determine the type of power that is supplied to the building contact your facilities manager or qualified electrician To prevent failures Design the input power sources to ensure adequate power is provided to the power distribution units PDUs Use dedicated AC breaker panels for all power circuits that sup...

Страница 20: ...ate of component failure Grounding Guidelines Use the following guidelines for grounding the server Always connect the cords to grounded power outlets Because different grounding methods are used depending on location verify the grounding type For the correct grounding method refer to local electrical codes Ensure that a facility administrator or qualified electrical engineer verifies the groundin...

Страница 21: ...e Other country regulations certifications may apply Related Information Oracle Server X7 2 Safety and Compliance Guide Oracle Server X7 2L Safety and Compliance Guide Important Safety Information for Oracle s Hardware Systems Shipping Inventory Inspect the shipping cartons for evidence of physical damage If a shipping carton appears damaged request that the carrier agent be present when the carto...

Страница 22: ...ately and in most cases can be installed before you install the server in a rack You can order and purchase the following optional components separately PCIe cards DDR4 DIMM memory kits Storage drives If you ordered field replaceable units FRUs or customer replaceable units CRUs refer to the service label on the top cover of the server or the component removal and installation procedures in the Or...

Страница 23: ...ist of components Related Information Server Components on page 25 About System Components in Oracle Server X7 2 Service Manual PCIe Cards The Oracle Server X7 2 has four PCIe slots one of which can only accommodate an internal HBA card The Oracle server X7 2L has eleven PCIe slots and an additional twelfth nonstandard slot These can contain cards installed at the factory or ordered from Oracle an...

Страница 24: ...24 Oracle Servers X7 2 and X7 2L Installation Guide October 2017 ...

Страница 25: ...W Intel Xeon 6140 18 core 2 3 GHz 140W Intel Xeon 6128 6 core 3 4 GHz 115W Intel Xeon 4114 10 core 2 0 2 2 GHz 85W For the latest information on processor specifications go to the Oracle x86 servers web site and navigate to the Oracle Server X7 2 or X7 2L page http www oracle com technetwork server storage sun x86 overview index html Memory Up to 12 DDR4 DIMMs per processor for a maximum of 24 RDI...

Страница 26: ...e low profile PCIe cards Slots 1 and 7 x16 electrical interface Slots 1 through 6 and slots 8 through 11 x8 electrical interface Note PCIe slots 1 through 5 are nonfunctional in single processor systems I O ports Oracle Server X7 2 One RJ 45 serial management SER MGT port One 10 100 1000BASE T RJ 45 Oracle Integrated Lights Out Manager ILOM service processor SP network management NET MGT port One ...

Страница 27: ... Oracle Server X7 2 Four 40 mm hot swappable fan modules for chassis cooling Each fan module contains two counter rotating fan pairs Each power supply has its own cooling fans Cooling fans Oracle Server X7 2L Four 80 mm hot swappable fan modules for chassis cooling Each fan module contains one pair of counter rotating fans Each power supply has its own cooling fans Operating systems and virtualiza...

Страница 28: ...ly amber 8 Service Required LED Overtemp Icon System Over Temperature Warning amber 9 SP OK LED green 10 Do Not Service Indicator 11 Storage drive 0 HDD SSD NVM Express 12 Storage drive 1 HDD SSD NVM Express 13 Storage drive 2 HDD SSD NVM Express 14 Storage drive 3 HDD SSD NVM Express 15 Storage drive 4 HDD SSD NVM Express 16 Storage drive 5 HDD SSD NVM Express 17 Storage drive 6 HDD SSD NVM Expre...

Страница 29: ...ower Supply PS 0 2 Power Supply PS 0 status indicators Fault Service Required LED amber AC OK LED green 3 Power Supply PS 1 4 Power Supply PS 1 status indicators Fault Service Required LED amber AC OK LED green 5 System status indicators Locate Button LED white Fault Service Required LED amber System OK LED green 6 PCIe card slot 1 Nonfunctional in single processor systems 7 PCIe card slot 2 8 PCI...

Страница 30: ... 3 0 connector 16 Serial management SER MGT RJ 45 serial port Note The 10 25 GbE SFP Ethernet ports NET1 and NET2 are the default network ports Related Information X7 2 Front Panel Features on page 27 Server Components on page 25 X7 2L Front Panel Features The following figure shows the status indicators LEDs connectors and drives located on the front panel of a Oracle Server X7 2L configured with...

Страница 31: ...Top Fan Module amber 7 Service Required LED Rear Power Supply amber 8 Service Required LED Overtemp Icon System Over Temperature Warning amber 9 SP OK LED green 10 Do Not Service Indicator 11 Storage drive 0 HDD SSD NVM Express 12 Storage drive 1 HDD SSD NVM Express 13 Storage drive 2 HDD SSD NVM Express 14 Storage drive 3 HDD SSD NVM Express 15 Storage drive 4 HDD SSD NVM Express 16 Storage drive...

Страница 32: ...ation X7 2L Back Panel Features on page 32 X7 2L Back Panel Features This section shows the Oracle Server X7 2L back panel and the location of status indicators LEDs connectors and PCIe slots For information about how to interpret the status indicators LEDs refer to the Oracle Server X7 2L Service Manual Call Out Description 1 Power supply unit 0 PSU0 2 Power Supply PS 0 status indicators Service ...

Страница 33: ...unctional in single processor systems 10 PCIe slot 6 11 Serial management SER MGT RJ 45 serial port 12 Oracle Integrated Lights Out Manager ILOM service processor SP network management NET MGT RJ 45 10 100 1000BASE T port 13 Network NET 10 100 1000BASE T RJ 45 Gigabit Ethernet GbE port NET 0 14 USB 3 0 connector 15 System status LEDs Locate Button white Fault Service Required amber System OK green...

Страница 34: ...34 Oracle Servers X7 2 and X7 2L Installation Guide October 2017 ...

Страница 35: ...ype and Environment Function Oracle ILOM on page 36 Preinstalled service processor SP with integrated firmware No installation required Some initial configuration is required Operates independently of the host Provides a web interface and a command line interface CLI Configure and manage server components locally or remotely Connect to a dedicated network port a sideband port or a local serial por...

Страница 36: ... SP Monitoring vital system information and viewing logged events Managing Oracle ILOM user accounts You can access the server SP in either of the following ways Log In to Oracle ILOM Using a Local Serial Connection on page 85 Log In to Oracle ILOM Using a Remote Ethernet Connection on page 86 For more information about Oracle ILOM refer to the Oracle Integrated Lights Out Manager ILOM Documentati...

Страница 37: ...racle ILOM and the host with only one connection Oracle Linux Fault Management Architecture FMA Allows you to manage faults at the operating system level using commands similar to those in the Oracle ILOM Fault Management shell Works on systems with Oracle Linux 6 5 or newer Available on Hardware Management Pack 2 3 and later versions For more details on Oracle Hardware Management Pack refer to th...

Страница 38: ...38 Oracle Servers X7 2 and X7 2L Installation Guide October 2017 ...

Страница 39: ...tions on page 39 ESD Precautions on page 41 Rack Compatibility on page 41 Rackmount Kit Contents on page 43 Rackmounting the Server on page 44 Related Information Installation Procedure on page 11 Preparing for Server Installation on page 13 Installation Prerequisites Before you start the rackmount procedures ensure that that your site meets the required electrical and environmental requirements S...

Страница 40: ...he server in a closed or multi unit rack assembly the operating ambient temperature of the rack environment might be higher than the room ambient temperature Install the equipment in an environment compatible with the maximum ambient temperature Tma specified for the server For server environmental requirements see Environmental Requirements on page 15 Caution Reduced airflow Install the equipment...

Страница 41: ... the chassis when you work on system components Caution Equipment damage Electrostatic damage can permanently disable the system or require repair by authorized service technicians Before installing the server read the safety information in either the Oracle Server X7 2 Safety and Compliance Guide or the Oracle Server X7 2L Safety and Compliance Guide and in the Important Safety Information for Or...

Страница 42: ...hes Minimum clearance for service access Clearance front of server 123 2 cm 48 5 inches Clearance back of server 91 4 cm 36 inches The following table contains Sun Rack II Model 1242 and Sun Rack II Model 1042 rack specifications Requirement Specification Usable rack units 42 Height 199 8 cm 78 66 inches Width with side panels 60 cm 23 62 inches Depth Model 1242 120 cm 47 24 inches Weight Model 10...

Страница 43: ...ckmount Kit contents For instructions on how to install your server in a four post rack using the slide rail and cable management arm options refer to the Rackmounting Template Call Out Description 1 Slide rails 2 Mounting brackets 3 Four M4 x 5 fine pitch mounting bracket securing screws optional 4 Rackmounting Template Related Information Rack Compatibility on page 41 Installing the Server Into ...

Страница 44: ...om the rack cabinet only if they impinge on the mounting bay 2 To prevent the rack cabinet from tipping during the installation fully extend the rack cabinet anti tilt bar which is located at the bottom front of the rack cabinet 3 If the rack includes leveling feet beneath the rack cabinet to prevent it from rolling extend these leveling feet fully downward to the floor Related Information Safety ...

Страница 45: ...is Callout Description 1 Chassis front 2 Slide rail lock 3 Mounting bracket 4 Mounting bracket clip 2 When the heads of the five chassis locating pins protrude through the five keyhole openings in the mounting bracket pull the mounting bracket toward the front of the chassis until the mounting bracket clip locks into place with an audible click 3 Verify that the back locating pin is engaged with t...

Страница 46: ...he Oracle Server X7 2L requires two rack units 2U Use the Rackmounting Template to identify the correct mounting holes for the slide rails Caution Always load equipment into a rack from the bottom up so that the rack does not become top heavy and tip over Extend the rack anti tilt bar to prevent the rack from tipping during equipment installation 1 Ensure that there is at least 1 rack unit 1U or t...

Страница 47: ...ls 4 Mark the mounting holes for the back slide rails Related Information Rack Compatibility on page 41 Install Mounting Brackets on the Server on page 44 Attach the Slide Rails on page 49 Install AC Power Cables and Slide Rails 1 Before you install the slide rails into the rack install right angle AC power cables into the left side and right side PDU electrical sockets Use the following 2 meter r...

Страница 48: ...Install AC Power Cables and Slide Rails 7079727 Pwrcord Jmpr Bulk SR2 2m C14RA 10A C13 2 Install the slide rails into the rack 48 Oracle Servers X7 2 and X7 2L Installation Guide October 2017 ...

Страница 49: ...Bulk SR2 2m C14RA 10A C13 In the 1000 mm rack the standard rail kit slide rails obstruct access to the front of the 15kVA and 22kVA Power Distribution Unit PDU electrical sockets If you use the standard AC power cables first plug them in and then install the slide rails into the rack After you install the slide rails you cannot disconnect or remove the standard AC power cables from the PDU but you...

Страница 50: ...ient the slide rail assembly so that the ball bearing track is forward and locked in place Callout Description 1 Slide rail 2 Ball bearing track 3 Locking mechanism 50 Oracle Servers X7 2 and X7 2L Installation Guide October 2017 ...

Страница 51: ...ocks into place with an audible click 3 Align the front of the slide rail assembly against the outside of the front rack rail and push until the assembly locks into place with an audible click 4 Repeat Step 1 through Step 3 to attach the slide rail assembly to the other side of the rack Related Information Install Mounting Brackets on the Server on page 44 Installing the Server Into a Rack 51 ...

Страница 52: ...weight of the server Attempting this procedure alone could result in equipment damage or personal injury Caution Personal Injury or Equipment Damage Always load equipment into a rack from the bottom up so that the rack does not become top heavy and tip over Extend the rack anti tilt bar to prevent the rack from tipping during equipment installation 1 Push the slide rails as far as possible into th...

Страница 53: ...s are flush with the slide rail stops approximately 30 cm or 12 inches Callout Description 1 Inserting mounting bracket into slide rail 2 Slide rail release button 3 Slide rail lock 4 Simultaneously push and hold the green slide rail release buttons on each mounting bracket while you push the server into the rack Continue pushing Installing the Server Into a Rack 53 ...

Страница 54: ...nt arm verify that the server is securely mounted in the rack and that the slide rail locks are engaged with the mounting brackets Related Information Install the Cable Management Arm Optional on page 54 Install the Cable Management Arm Optional Follow this procedure to install the cable management arm CMA which you can use to manage cables connected to the back of the server 54 Oracle Servers X7 ...

Страница 55: ...AC power cables are long enough to connect to the rackmounted servers when routed through the CMAs 1 Unpack the CMA which contains the following components Callout Description 1 Connector A 2 Front slide bar 3 Velcro straps 6 4 Connector B 5 Connector C 6 Connector D Installing the Server Into a Rack 55 ...

Страница 56: ...urned to the rack 4 To make it easier to install the CMA extend the server approximately 13 cm 5 inches out of the front of the rack 5 Take the CMA to the back of the equipment rack and ensure that you have adequate room to work at the back of the server Note References to left or right in this procedure assume that you are facing the back of the equipment rack Note Throughout this installation pr...

Страница 57: ...ription 1 Connector A tab 2 Left slide rail front slot 7 To install CMA connector B into the right slide rail a Insert CMA connector B into the front slot on the right slide rail until it locks into place with an audible click frames 1 and 2 The connector B tab callout 1 goes into the slide rail front slot callout 2 Installing the Server Into a Rack 57 ...

Страница 58: ...ght side of the front slide bar to verify that connector B is properly seated Callout Description 1 Connector B tab 2 Right slide rail front slot 8 To install CMA connector C into the right slide rail 58 Oracle Servers X7 2 and X7 2L Installation Guide October 2017 ...

Страница 59: ...server side of the right slide rail frame 1 Callout Description 1 Connector C locking spring b Insert connector C into the right slide rail until it locks into place with an audible click frames 2 and 3 c Gently tug on the right side of the CMA back slide bar to verify that connector C is properly seated Installing the Server Into a Rack 59 ...

Страница 60: ...stall CMA connector D into the left slide rail a While holding the slide rail latching bracket in place insert connector D and its associated slide rail latching bracket into the left slide rail until connector D locks into place with an audible click frames 1 and 2 Note When inserting connector D into the slide rail the preferred and easier method is to install connector D and the latching bracke...

Страница 61: ...s and the CMA are operating properly before routing cables through the CMA a Ensure that the rack anti tilt bar is extended to prevent the rack from tipping forward when the server is extended Caution To reduce the risk of personal injury stabilize the rack cabinet and extend the anti tilt bar before extending the server from the rack For instructions to stabilize the rack see Stabilize the Rack o...

Страница 62: ...er to the rack a Simultaneously pull and hold the two green release tabs one on each side of the server toward the front of the server while you push the server into the rack As you push the server into the rack verify that the CMA retracts without binding 62 Oracle Servers X7 2 and X7 2L Installation Guide October 2017 ...

Страница 63: ...blies You hear an audible click when the server is in the normal rack position 14 Connect cables to the server as required Instructions for connecting the server cables are provided in Connecting Cables and Applying Power on page 71 15 Open the CMA cable covers route the server cables through the CMA cable troughs in the order specified below close the cable covers and secure the cables with the s...

Страница 64: ...p or below the bottom of the server to which they are attached Otherwise the cables might snag on other equipment installed in the rack when the server is extended from the rack or returned to the rack 17 If necessary bundle the cables with additional Velcro straps to ensure that they stay clear of other equipment If you need to install additional Velcro straps wrap the straps around the cables on...

Страница 65: ... or right in this procedure assume that you are facing the back of the equipment rack 1 To prevent the rack from tipping forward when the server is extended ensure that the rack anti tilt bar is extended Caution To reduce the risk of personal injury stabilize the rack cabinet and extend the anti tilt bar before extending the server from the rack For instructions to stabilize the rack see Stabilize...

Страница 66: ...ou slide connector D out of the left slide rail the slide rail latching bracket portion of the connector remains in place You will disconnect it in the next step Note After you disconnect connector D do not allow the CMA to hang under its own weight Throughout the remainder of this procedure the CMA must be supported until all the remaining connectors are disconnected and the CMA can be placed on ...

Страница 67: ...abeled PUSH callout 2 and pull the latching bracket out of the left slide rail and put it aside frames 3 and 4 5 To disconnect connector C a Place your left arm under the CMA to support it b Use your right thumb to push in toward the right on the connector C release tab labeled PUSH callout 1 and pull connector C out of the right slide rail frames 1 and 2 Callout Description 1 Connector C release ...

Страница 68: ...ase lever to the left away from the right slide rail callout 1 and use your right hand to pull the connector out of the slide rail frames 1 and 2 Callout Description 1 Connector B release lever 7 To disconnect connector A a Place your left arm under the CMA to support it and grasp the back end of connector A with your left hand 68 Oracle Servers X7 2 and X7 2L Installation Guide October 2017 ...

Страница 69: ...your left hand to pull the connector out of the slide rail frames 1 and 2 Callout Description 1 Connector A release lever 8 Remove the CMA from the rack and place it on a flat surface 9 Go to the front of the server and push it back into the rack Related Information Install the Cable Management Arm Optional on page 54 Installing the Server Into a Rack 69 ...

Страница 70: ...70 Oracle Servers X7 2 and X7 2L Installation Guide October 2017 ...

Страница 71: ...nts for connecting the server Minimum cable connections for the server At least one server on board Ethernet network connection NET port Serial management port SER MGT Service Processor SP local connection for Oracle ILOM boot messages Power cables for the server power supplies SP management ports The SER MGT port uses an RJ 45 cable and is always available This port is the default connection to t...

Страница 72: ...s one for each power supply X7 2 Back Panel Connectors and Ports The following figure shows the locations of cable connectors and ports on the back of the Oracle Server X7 2 and the cables and devices that you connect to them No Cable Port or Expansion Slot Description 1 Power supply 0 input power Power supply 1 input power The server has two power supply connectors one for each power supply Do no...

Страница 73: ...J 45 GbE ports The five Gigabit Ethernet GbE ports enable you to connect the system to the network Up to 10GbE is supported when using copper Gigabit Interface Converters GBICS up to 25GbE is supported when using optical GBICs Note The 10 25GbE SFP ports are the default network ports for the server When using an SFP port network connectivity is disabled on the 10GBASE T RJ 45 GbE ports 4 USB port ...

Страница 74: ...seconds if the server is not connected to a terminal PC or workstation Note Oracle ILOM will signal a fault on any installed power supply that is not connected to an AC power source since it might indicate a loss of redundancy 2 Network management port NET MGT The service processor NET MGT port is the optional connection to the Oracle ILOM service processor The NET MGT port is configured by defaul...

Страница 75: ...rt is located at the rear panel For Oracle Server X7 2 see the location of the USB port at X7 2 Back Panel Features on page 29 For Oracle Server X7 2L see the location of the USB port at X7 2L Back Panel Features on page 32 The USB port supports hot plugging You can connect and disconnect a USB cable or a peripheral device while the server is running without affecting server operations Each USB po...

Страница 76: ...re the host network media for the network ports in Oracle ILOM or the BIOS options for the BCM network controller See Configure the Host Network Media on page 77 Ethernet Ports The Oracle Server X7 2 has two RJ 45 10 Gigabit Ethernet 10GbE network connectors and two SFP 10 25 Gigabit Ethernet 10 25GbE network connectors labeled NET1 NET2 from left to right on the server back panel The server can b...

Страница 77: ... Host Network Media The host uses three network ports on the system one i210 based 1 gigabyte copper port and two ports attached to the BCM onboard network controller which uses either two 10 gigabyte RJ 45 copper ports or two SFP SFP28 cages Configure the host network media by selecting the media type for the ports in Oracle ILOM or the BIOS options for the BCM network controller Note If the auto...

Страница 78: ... Preparing for Installation and Power On Setting up the server for the first time takes about 1 hour If you are installing optional components and rackmounting hardware plan for additional time Caution Do not apply main power until instructed to do so The server uses a service processor SP to configure and boot the host server To configure the host server and to view SP messages do not apply AC po...

Страница 79: ...h a standard RJ 45 cable to set up a null modem configuration so that transmit and receive signals are crossed over Logging In to Oracle ILOM and Powering On the Server You can log in to Oracle ILOM and then power on the server using the management connection you established for connecting the Oracle ILOM SP Log In to Oracle ILOM and Power On the Server The following procedure explains how to cabl...

Страница 80: ...efault password changeme for the default Administrator account root after your initial login If this default Administrator account has since been changed contact your system administrator for an Oracle ILOM user account with Administrator privileges For information about how to change the root password refer to the Oracle Integrated Light Out Manager ILOM Documentation library at http www oracle c...

Страница 81: ...lashes rapidly to indicate that the host is booting The green System OK lights are steady on when the host is booted and the server is in Main power mode For information about powering on the server using other methods see Controlling System Power on page 119 Connecting Cables and Applying Power 81 ...

Страница 82: ...82 Oracle Servers X7 2 and X7 2L Installation Guide October 2017 ...

Страница 83: ...Oracle ILOM on page 92 Troubleshooting Oracle ILOM on page 131 Related Information Installation Procedure Overview on page 11 Connecting Cables and Applying Power on page 71 Connecting to Oracle ILOM You can connect to Oracle ILOM using one of these methods Direct connection to SER MGT port CLI only For information see Log In to Oracle ILOM Using a Local Serial Connection on page 85 Dedicated remo...

Страница 84: ...ves and power supplies Two back panel external connections NET MGT port Ethernet connection and SER MGT port RJ 45 serial management connection Interfaces Web browser interface Command line interface CLI available over SSH or through a direct connection to the SER MGT port IPMI TLS Refer to IPMI TLS in the Oracle ILOM Protocol Management Reference for SNMP and IPMI SNMP v3 interface Related Inform...

Страница 85: ...or privileges For information about how to change the root password refer to the Oracle Integrated Light Out Manager ILOM Documentation library at http www oracle com goto ilom docs Note To prevent unauthorized access to Oracle ILOM create user accounts for each user For details refer to the Oracle Integrated Lights Out Manager ILOM Documentation Library at http www oracle com goto ilom docs 1 Ens...

Страница 86: ...nistrator account has since been changed contact your system administrator for an Oracle ILOM user account with Administrator privileges For information about how to change the root password refer to the Oracle Integrated Light Out Manager ILOM Documentation library at http www oracle com goto ilom docs To improve response times disable the web browser proxy server if one is enabled 1 Ensure that ...

Страница 87: ...name is the user name of an Oracle ILOM account with Administrator privileges and host is either the IP address or hostname when using DNS of the server SP The Oracle ILOM password prompt appears Password b At the Oracle ILOM password prompt type your password and press Enter For example Password changeme Oracle ILOM displays the default command prompt indicating that you successfully logged in to...

Страница 88: ...rate in an IPv4 or IPv6 network environment IPv4 configurations DHCP is enabled by default allowing a DCHP server on the network to automatically assign network settings to the service processor IPv6 configurations IPv6 stateless auto configuration is enabled by default allowing an IPv6 router on the network to assign the network settings In a typical configuration accept the default settings Howe...

Страница 89: ...twork property changes To log back in to Oracle ILOM use the newly assigned service processor IP address From the CLI a To view the assigned IPv4 and IPv6 network settings on the SP perform the following For IPv4 type show SP network For IPv6 type show SP network ipv6 b To view the descriptions about each IPv4 and IPv6 network property perform the following For IPv4 type help SP network For IPv6 t...

Страница 90: ...IPv6 State property is disabled SP network state disabled Oracle ILOM supports an IPv4 only network connection d To commit the IPv4 and IPv6 pending network changes in Oracle ILOM type set SP network commitpending true Note All user sessions on the SP are terminated upon committing the IP network property changes To log back in to Oracle ILOM use the newly assigned service processor IP address Tes...

Страница 91: ... the message Ping of ip_address succeeded message appears below the Destination field in the Network Configuration Test screen d Type the IPv4 or IPv6 test destination address in the Destination field and click Test From the Oracle ILOM CLI a At the CLI prompt type the show command to view the network test targets and properties For example the following output shows the test target properties sho...

Страница 92: ...of 2001 db8 5dff febe 5000 succeed Redirecting the Host Console Using Oracle ILOM Use Oracle ILOM Remote System Console Plus to remotely redirect a host server desktop or a host server storage device Connecting to the host console through Oracle ILOM enables you to perform actions as if you were at the host Connect to the host to perform the following tasks Access the server BIOS Setup Utility rem...

Страница 93: ...e requirements of the operating system that you are using to connect to Oracle ILOM Read the following guidelines to determine the appropriate mouse mode for your system Operating Systems Mouse Mode Oracle Solaris Windows Server Absolute Oracle Linux 6 x Oracle Linux 7 Absolute Oracle VM Not applicable For more information about selecting a mouse mode refer to the Oracle ILOM Administrator s Guide...

Страница 94: ...hese steps 1 Log in to the Oracle ILOM web interface For instructions see Accessing Oracle ILOM on page 84 2 To launch the Oracle ILOM Remote System Console Plus application click Remote Control Redirection and click the Launch Remote Console button The following events can occur If this is the first time launching the Oracle ILOM Remote System Console Plus application a prompt to launch the Java ...

Страница 95: ...edirection session If not click Take Full Control in the KVMS menu If you are the primary user with full control privileges the option for Take Full Control is disabled in the KVMS menu b Click Storage in the KVMS menu c In the Storage Device dalog box To add a storage image such as a DVD image to the Storage Device dialog box click Add d Browse to the image file that you want to add and click Sel...

Страница 96: ...ease 4 0 x at http www oracle com goto ilom docs This procedure describes how to access the host console remotely To connect to the host console locally see Log In to Oracle ILOM Using a Local Serial Connection on page 85 1 Log in to the Oracle ILOM CLI using an account with Administrator privileges For instructions see Log In to Oracle ILOM Using a Remote Ethernet Connection on page 86 2 At the O...

Страница 97: ...r HBA Documentation Collection at http www oracle com technetwork documentation oracle storage networking 190061 html Storage Drive Configuration Your server may have been shipped with an internal host bus adapter HBA card installed To learn more about the internal HBA card see the Oracle Storage 12 Gb SAS PCIe RAID HBA internal 16 port and 2 GB memory Internal Installation Guide at http docs orac...

Страница 98: ...ation Requirements Reconfiguring storage drives into RAID volumes is an optional task Use the BIOS RAID configuration utilities to configure RAID on the server You have the following options for configuring your server storage drives Option 1 If you are going to install an operating system and you want to configure multiple server storage drives into one or more RAID volumes configure the server s...

Страница 99: ...ay and presents the volumes to the OS as simple disks Hardware RAID unburdens the OS and is more robust than software RAID The Oracle Storage 12 Gb SAS PCIe RAID Host Bus Adapter supports hardware RAID Software RAID The OS manages the array which normally must be created and configured using an OS In a typical use case you boot an OS on one device to create a software RAID volume on a different de...

Страница 100: ...imately 1 second to power off the server and then press the Power button again to power on the server From the Oracle ILOM web interface select Host Management Power Control and then select Reset from the Select Action list box Click Save and then click OK From the Oracle ILOM CLI type reset System The power on self test POST sequence begins 3 On the BIOS Setup Utility screen select the Advanced t...

Страница 101: ...Configure RAID Using the Avago MegaRAID Configuration Utilities 4 From the ACTIONS Menu select Configure Configuring Storage Drives for Operating System Installation 101 ...

Страница 102: ...Configure RAID Using the Avago MegaRAID Configuration Utilities 5 Select Create Virtual Drive and press Enter 102 Oracle Servers X7 2 and X7 2L Installation Guide October 2017 ...

Страница 103: ...Configure RAID Using the Avago MegaRAID Configuration Utilities The Create Virtual Drive menu appears Configuring Storage Drives for Operating System Installation 103 ...

Страница 104: ...Configure RAID Using the Avago MegaRAID Configuration Utilities 6 Select RAID Level and press Enter to set the RAID level 104 Oracle Servers X7 2 and X7 2L Installation Guide October 2017 ...

Страница 105: ...ure RAID Using the Avago MegaRAID Configuration Utilities 7 Navigate to Select Drives and press Enter 8 Select the drives you want to configure Configuring Storage Drives for Operating System Installation 105 ...

Страница 106: ...lect Apply Changes and press Enter For more information on performing this procedure refer to the 12GB s MegaRAID SAS Software User s Guide located at https docs broadcom com docs pub 005110 11 To return to the Create Virtual Drive Advanced Menu press ESC 12 Select Save Configuration 106 Oracle Servers X7 2 and X7 2L Installation Guide October 2017 ...

Страница 107: ...ntel Rapid Storage Technology Enterprise RSTe which provides the following benefits Additional protection from data loss Data is protected against a drive failure when you configure your system for RAID level 1 mirror Additional advantage of allowing an operating system to install directly to the RAID volume BIOS exports the volumes as a target device to the operating system installer streamlining...

Страница 108: ...eset the server From the local server press the Power button on the front panel of the server for approximately 1 second to power off the server and then press the Power button again to power on the server From the Oracle ILOM web interface select Host Management Power Control and then select Reset from the Select Action list box Click Save and then click OK From the Oracle ILOM CLI type reset Sys...

Страница 109: ...Configure RAID Using RSTe 4 On the BIOS Setup Utility screen select the Advanced tab select PCH SATA Configuration and press Enter Configuring Storage Drives for Operating System Installation 109 ...

Страница 110: ...Configure RAID Using RSTe 5 On the PCH SATA Configuration screen select Configure SATA as 110 Oracle Servers X7 2 and X7 2L Installation Guide October 2017 ...

Страница 111: ...ure SATA as pop up select RAID and press Enter 7 On the Save and Exit screen select Save Changes and Exit and press Enter 8 Press F2 to return to the main BIOS Setup Utility menu Configuring Storage Drives for Operating System Installation 111 ...

Страница 112: ...Configure RAID Using RSTe 9 Return to the Advanced tab and press Enter to select the Intel RSTe SATA controller option 112 Oracle Servers X7 2 and X7 2L Installation Guide October 2017 ...

Страница 113: ...Configure RAID Using RSTe 10 Select Create RAID Volume and press Enter 11 On the Create RAID Volume Screen select Name and press Enter Configuring Storage Drives for Operating System Installation 113 ...

Страница 114: ...Configure RAID Using RSTe You can assign a name to the RAID volume 114 Oracle Servers X7 2 and X7 2L Installation Guide October 2017 ...

Страница 115: ...Configure RAID Using RSTe 12 Select RAID Level and press Enter to set the RAID level Configuring Storage Drives for Operating System Installation 115 ...

Страница 116: ...Configure RAID Using RSTe 13 Select the disk you are configuring for RAID 116 Oracle Servers X7 2 and X7 2L Installation Guide October 2017 ...

Страница 117: ...ve and Exit screen select Save Changes and Exit and press Enter This completes the RAID configuration You can now install an operating system on the volume that you created Installing an Operating System For details on installing an operating system on Oracle Server X7 2 and Oracle Server X7 2L refer to Oracle Servers X7 2 and X7 2L Operating Systems Installation Guide Configuring Storage Drives f...

Страница 118: ...118 Oracle Servers X7 2 and X7 2L Installation Guide October 2017 ...

Страница 119: ...en the AC power cords are disconnected All indicators are off The server is disconnected from all power sources Disconnect power cords to completely remove power Caution Electrical Hazard Equipment damage Do not disconnect power cords when the system is in Main power mode Standby power When the server is in Standby power mode the service processor is powered on but the host is powered off The gree...

Страница 120: ...the Power Button 1 Locate the Power button on the server front panel 2 Press the Power button To perform a graceful shutdown press and release the Power button ACPI enabled operating systems perform an orderly shutdown Operating systems that are not ACPI enabled might ignore this event and fail to shut down the host The System OK indicator blinks The service processor SP OK indicator is steady on ...

Страница 121: ...goes steady on when the host is fully booted Power the Host On and Off Using Oracle ILOM This procedure provides Oracle ILOM web interface and command line interface CLI instructions to remotely power on or power off the host Note These commands affect power to the host but not to the SP To completely power off the server disconnect the power cords from the back panel of the server Caution Data lo...

Страница 122: ...ick Save and click OK From the CLI enter one of the following commands reset SYSTEM stop SYSTEM stop f SYSTEM start SYSTEM For more information refer to Controlling Host Power in the Oracle ILOM Administrator s Guide for Configuration and Maintenance Firmware Release 4 0 x at http www oracle com goto ilom docs Resetting the Server During the reset process It is unnecessary to power the server off ...

Страница 123: ... 2 To reset the server From the web interface a In the left pane click Host Management Power Control and select Reset from the Select Action list box b Click Save and click OK to reset the server From the CLI a Type the following command reset System b When prompted type y to confirm Are you sure you want to reset System y n y Performing hard reset on System Controlling System Power 123 ...

Страница 124: ...124 Oracle Servers X7 2 and X7 2L Installation Guide October 2017 ...

Страница 125: ...rmware and software for your server are updated periodically and made available in software releases Each software release contains a set of downloadable files patches that include firmware software drivers tools and utilities for the server All of these files are tested together and verified to work with your server Update your server firmware and software as soon as possible after a new software...

Страница 126: ...tware Releases Software releases on My Oracle Support are grouped by product family such as Oracle Server product specific server and software release version A software release contains all the updated software and firmware for your server as a set of downloadable files patches including firmware drivers tools or utilities all tested together to be compatible with your server Each patch is a zip ...

Страница 127: ...cle VTS diagnostics image You need the Oracle VTS diagnostics image Getting Updates From My Oracle Support You can obtain updated firmware and software from the My Oracle Support web site For information see Download Firmware and Software Updates From My Oracle Support on page 127 Download Firmware and Software Updates From My Oracle Support 1 Go to the My Oracle Support at https support oracle co...

Страница 128: ...dMe file for this patch click ReadMe 10 To download the patch for the software release click Download and in the File Download dialog box click the patch zip file name The patch for the software release downloads Getting Software From Software Delivery Cloud You can obtain operating system and application software from the Oracle Software Delivery For information see https edelivery oracle com osd...

Страница 129: ...and restrictions page select the check box to accept the terms and restrictions and select Continue 6 In the list of downloadable files select the files you want to download and click Download All 7 Follow the prompts to complete the download Installing Updates Using Other Methods In addition to using My Oracle Support you can install firmware and software updates using one of the following method...

Страница 130: ... Oracle ILOM and BIOS firmware For information refer to the Oracle Integrated Lights Out Manager ILOM 4 0 x Documentation Library at http www oracle com goto ilom docs Oracle Support If you need help getting firmware or software updates call Oracle Support Refer to Oracle Support Contacts Global Directory at http www oracle com us support contact html 130 Oracle Servers X7 2 and X7 2L Installation...

Страница 131: ...ly disconnects any current Oracle ILOM sessions and renders the SP unmanageable until the reset process is complete As the system administrator you forgot the root account password and need to recover it For instructions to address each issue see the following sections Reset the Service Processor Using Oracle ILOM on page 131 Reset the Service Processor From the Server Back Panel on page 132 Recov...

Страница 132: ...in to resume working in Oracle ILOM Reset the Service Processor From the Server Back Panel If the Oracle ILOM SP is hung and you cannot reset it using the Oracle ILOM web interface or the Oracle ILOM CLI command use the following procedure to reset the SP from the server back panel 1 Using a stylus press the Reset SP pinhole button located on the server back panel 132 Oracle Servers X7 2 and X7 2L...

Страница 133: ...t port SER MGT connection to Oracle ILOM If the Physical Presence State is enabled the default in Oracle ILOM you must prove that you are physically present at the server To recover the root account password perform these steps 1 Establish a local serial management connection to Oracle ILOM and log in to Oracle ILOM using the default user account For example host name login default Press and relea...

Страница 134: ...Link x86 servers diagnostics Runtime and firmware based tests Oracle ILOM procedures U Boot and UEFI diagnostics tests to exercise the system and isolate subtle and intermittent hardware related problems Diagnostics and Troubleshooting Guide for Oracle x86 Servers With Oracle ILOM 4 0 at http www oracle com goto x86admindiag docs Administrative information for the Oracle X7 series servers Oracle I...

Страница 135: ...password Summary of the problem and the work being done when the problem occurred IP address Server name system host name Network or Internet domain name Proxy server configuration Locating the System Serial Number When you ask for service on your system you might need to have your server serial number Record this number for future use Use one of the following methods to locate your server serial ...

Страница 136: ... 1185493 1 When a hardware fault is detected Oracle ASR automatically opens a service request with Oracle and transfers electronic fault telemetry data to help expedite the diagnostic process Oracle diagnostics analyze the telemetry data for known issues and delivers immediate corrective actions For security the electronic diagnostic data sent to Oracle includes only what is needed to solve the pr...

Страница 137: ...139 Rackmount Checklist on page 139 Safety Checklist on page 141 Auto Service Request Checklist on page 141 Logistics Checklist on page 142 Access Route and Data Center Checklist Review the following facility requirements before you install the server Data Center Room Considerations Yes No N A Comment Has the access route been checked for clearances of the packaged equipment Do all the doors and e...

Страница 138: ...ity on page 41 Data Center Environment Checklist Complete the following checklist to ensure that the data center environment requirements are met for the server Data Center Environment Considerations Yes No N A Comment Does the computer room air handling meet temperature and humidity requirements Does the installation floor layout satisfy the ventilation requirements Will the equipment be position...

Страница 139: ... for each rack Do the power outlets have appropriate socket receptacles Will optional ground cables be attached to the rack Are the circuit breakers for the equipment suitable for voltage and current carrying capacities Does the power frequency meet the equipment specifications Will system power be delivered from two separate power grids Is there a UPS to power the equipment Do you have the minimu...

Страница 140: ...the rack support Oracle cable management arms CMAs Does the rack support installation of Oracle vented and solid filler panels Is there sufficient space for cable harnesses and the power distribution units PDUs in the rack if required Can a label with the server serial number be printed and attached to the target rack Did you label the network cables that will connect to the server Does the rack s...

Страница 141: ...ely equipped to extinguish a fire Is antistatic flooring installed Is the floor below the raised floor free of obstacles and blockage Related Information Electrical Requirements on page 18 Oracle Server X7 2 Safety and Compliance Guide Oracle Server X7 2L Safety and Compliance Guide Auto Service Request Checklist Complete the following checklist if you are planning to use Auto Service Request with...

Страница 142: ...ty or access control for the data center Are there any security background checks or security clearances required for vendor personnel to access the data center If yes then do you have a recommended agency Are there any additional security access issues Is computer room access available for installation personnel Are laptops cell phones and cameras allowed in the data center Does the building have...

Страница 143: ...t in the computer room Stair walkers Lifters Ramps Steel plates Floor covers Does the delivery carrier require any special equipment such as non floor damaging rollers transport dollies pallet jacks or fork lifts Related Information Server Physical Specifications on page 13 Receiving and Unpacking Requirements on page 14 Oracle Server X7 2 Service Manual Oracle Server X7 2L Service Manual Oracle S...

Страница 144: ...144 Oracle Servers X7 2 and X7 2L Installation Guide October 2017 ...

Страница 145: ...cklist access route 137 137 auto service request 141 data center environment 138 facility power 139 rackmount 140 safety 141 circuit breaker and UPS guidelines 20 clearance airflow 17 connectors location back panel 29 front panel 27 D data center environment checklist 138 documentation Oracle ILOM 83 E electrical power requirements 18 environmental requirements 15 ESD precautions 41 Ethernet ports...

Страница 146: ...o a rack 39 optional components 22 tool required 22 inventory ship kit 21 IPMI 84 IPv4 90 IPv6 90 L locally 85 logging in using Orcle ILOM 85 logging into Oracle ILOM 84 M main power mode 119 maintenance space guidelines 15 marking rackmount location 46 messages retention limits of 71 minimum cable connections 71 mounting brackets installing 44 My Oracle Support using to download software release ...

Страница 147: ... installation 39 rackmount kit 39 kit contents 43 marking the location 46 rail assembly 39 stabilizing the rack 44 61 65 RAID configuration tools 97 rail assembly 39 rear cable connections and ports 72 73 remote ethernet connection 86 remotely 86 removing cable management arm 65 requirements electrical power 18 environmental 15 tools and equipment 22 resetting the server 122 resetting the service ...

Страница 148: ...s attaching to rack 49 SNMP v3 interface 84 software release packages 126 SP reset using the pinhole button 132 specifications agency compliance 20 physical 139 140 standby mode when AC connected 71 Standby power mode 119 status indicators LEDs 27 storage drives 27 support worksheet 135 T temperature guidelines 16 tools and equipment needed for installation 22 troubleshooting 131 service processor...

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