Oracle Sun Server X4-4, Руководство по обслуживанию

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Getting Help
Troubleshooting and Diagnostics 63
System Configuration
Information Needed
Your Information
Peripherals attached to the
system
Email address and phone number
for you and a secondary contact
Street address where the system
is located
Superuser password
Summary of the problem and
the work being done when the
problem occurred
Other Useful Information
IP address
Server name (system host name)
Network or internet domain
name
Proxy server configuration
See Also:
■
“Locating the Chassis Serial Number” on page 63
Locating the Chassis Serial Number
You might need to have your server serial number when you ask for service on your system.
Record this number for future use. Use one of the following methods to locate your server serial
number:
■
On the front panel of the server, look at the bottom left of the bezel to locate the server
serial number.
■
Locate the yellow Customer Information Sheet (CIS) attached to your server packaging.
This sheet includes the serial number.
■
From Oracle ILOM:
■ From the Oracle ILOM command-line interface (CLI), type the command:
show/SYS
.
■
From the Oracle ILOM web interface, view the serial number in the System Information
tab.
■
From Oracle System Assistant, view the serial number in the System Overview (home
screen).