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Troubleshooting Using Card LEDs

Related Information

■

“

ddcli

Utility Command Summary” on page 38

Troubleshooting Using Card LEDs

Use the Sun Flash Accelerator F80 PCIe Card LED indicators to determine the status of the

card. The Life, Status, and Activity LEDs, shown in the following image, provide key status

indicators to diagnose card issues.

The following table describes troubleshooting using the LED status indicators:

LED

Color

Description

Life (1)

Green

On, steady

: Card has sufficient life remaining for programming and erasing the flash

memory. No action required.

Yellow

On, steady

: Card has approximately 10%, or less, of life remaining for programming

and erasing the flash memory. Plan for replacements.

Sun Flash Accelerator F80 PCIe Card User's Guide • December 2013

Содержание Sun Flash Accelerator F80

Страница 1: ...Sun Flash Accelerator F80 PCIe Card User s Guide Part No E41251 02 December 2013 ...

Страница 2: ......

Страница 3: ...documentation shall be subject to license terms and license restrictions applicable to the programs No other rights are granted to the U S Government This software or hardware is developed for general use in a variety of information management applications It is not developed or intended for use in any inherently dangerous applications including applications that may create a risk of personal inju...

Страница 4: ...n shall be subject to license terms and license restrictions applicable to the programs No other rights are granted to the U S Government Ce logiciel ou matériel a été développé pour un usage général dans le cadre d applications de gestion des informations Ce logiciel ou matériel n est pas conçu ni n est destiné à être utilisé dans des applications à risque notamment dans des applications pouvant ...

Страница 5: ...d Hardware Components 11 Card Software and Firmware Components 14 Card LEDs 15 Card Specifications 15 Physical Dimensions 16 Environmental Specifications 16 Electrical Specifications 17 Preparing the Card for Installation 19 Required Tools 19 Ship Kit Contents 20 Observing Safety Precautions 21 General Safety Information 21 Safety Symbols 21 ESD Safety Measures 22 Perform ESD Prevention Measures 2...

Страница 6: ...the ddcli Utility 36 Accessing the ddcli Utility 36 Verify Card Status 38 ddcli Utility Command Summary 38 List All Command 39 List Command 40 Update Flash Package Command 43 Health Reporting Command 44 Locate Card Command 47 Format Card Command 48 Show the Vital Product Data Command 50 Extract SMART Logs Command 51 Help Command 53 Troubleshooting Using Card LEDs 54 Error Messages 55 Exception Han...

Страница 7: ...formation about restrictions and use of the Sun Flash Accelerator F80 PCIe Card on your server see the most recent version of the server product notes This preface contains the following sections Product Notes on page 7 Feedback on page 7 Access to Oracle Support on page 8 Change History on page 8 Product Notes For late breaking information and known issues about this product refer to the product ...

Страница 8: ...http www oracle com pls topic lookup ctx acc id info or visit http www oracle com pls topic lookup ctx acc id trs if you are hearing impaired Change History The following lists the release history of this documentation set October 2013 Initial publication December 2013 Updated Preface 8 Sun Flash Accelerator F80 PCIe Card User s Guide December 2013 ...

Страница 9: ...tures About the Sun Flash Accelerator F80 PCIe Card on page 9 Key Features on page 10 Card Software and Firmware Components on page 14 Card Hardware Components on page 11 Card LEDs on page 15 About the Sun Flash Accelerator F80 PCIe Card The Sun Flash Accelerator F80 PCIe Card is a turnkey PCI E 2 0 host bus adapter HBA low profile half height and half length PCIe board form factor flash memory st...

Страница 10: ...e Capacity 800 GB usable Life monitoring capability Functional life expectancy based on read writes such as write workloads duty cycle writes and retired blocks Low host burden No static CPU and memory overhead Operating systems Oracle Solaris supported OSes PCIe standard PCI Express 2 0 x8 PCIe low profile bracket LED status indicators Three board mounted right angle LEDs shine through the PCI br...

Страница 11: ...ch flash memory module hosts an integrated multi channel NAND flash controller PCI E to SAS protocol controller The card host controller has a PCI E 2 0 x8 host interface connecting to a SAS SATA x4 6 Gbit sec protocol controller Energy storage components Energy storage component capacitance allows time to shut down tasks cleanly assuring full data retention during loss of power The Sun Flash Acce...

Страница 12: ...g5002361000096412 4 c0t5002361000098849d0 ATA 2E256 TU2 510B00 UI5F cyl 65533 alt 2 hd 32 sec 186 scsi_vhci disk g5002361000098849 5 c0t5002361000096282d0 ATA 2E256 TU2 510B00 UI5F cyl 65533 alt 2 hd 32 sec 186 scsi_vhci disk g5002361000096282 6 c0t5002361000099524d0 ATA 2E256 TU2 510B00 UI5F cyl 65533 alt 2 hd 32 sec 186 scsi_vhci disk g5002361000099524 7 c0t5002361000087004d0 ATA 2E256 TU2 510B0...

Страница 13: ...Card Overview FIGURE 1 Sun Flash Accelerator F80 PCIe Card Components Sun Flash Accelerator F80 PCIe Card Overview 13 ...

Страница 14: ...roller firmware The SAS firmware controller runs on the PCIe host controller board of the Sun Flash Accelerator F80 PCIe Card Flash controller firmware The NAND flash controller firmware provides firmware for the four SSD flash memory modules DDCLI The DDCLI software is a user application The ddcli utility is a standalone CLI that allows you to service and monitor any Sun Flash Accelerator F80 PCI...

Страница 15: ... Status LED Green steady Blinking Green Locate indicator 3 Activity LED Green blinks when flash memory module access dark when idle Yellow Red Yellow Red Related Information Troubleshooting Using Card LEDs on page 54 Card Specifications The following sections provide information you need before installing or servicing the Sun Flash Accelerator F80 PCIe Card Physical Dimensions on page 16 Environme...

Страница 16: ...he Sun Flash Accelerator F80 PCIe Card operates and is stored in an environment defined by the following parameters Specification Measurement Temperature range Operatiing temperature 0 C to 74 C measured at card temperature sensor Operational environment 5 C to 55 C dry bulb Storage and transit environment 20 C to 75 C dry bulb Thermal sensor temperature cannot exceed 75 C Maximum dry bulb tempera...

Страница 17: ...llows 74 C Drive write throttling is engaged to reduce card power Card status LED yellow Temperature warning displays in ddcli health output 76 C Additional drive write throttling is engaged Card status LED red Critical temperature status displays in ddcli health output Caution Sustained critical temperatures may cause data loss Note For specific site planning guidelines and best practices refer t...

Страница 18: ...nce 3 3 V 5 3 3 V aux 5 12 V 8 DC current Idle Max 100 write 12 V 510 mA rms 1 62 A rms 3 3 V 1 6 A rms 1 65 A rms 3 3 V aux 30 mA rms 30 mA rms Total power 11 5 W 25 W max Related Information About the Sun Flash Accelerator F80 PCIe Card on page 9 18 Sun Flash Accelerator F80 PCIe Card User s Guide December 2013 ...

Страница 19: ...ing System on page 23 Note For specific installation instructions see your system installation guide For information about installation and use of the card on your server see the most recent version of the server product notes Required Tools You need the following tools to install or service the Sun Flash Accelerator F80 PCIe Card Antistatic wrist strap Antistatic mat No 1 Phillips screwdriver Rel...

Страница 20: ... Accelerator F80 PCIe Card Ship Kit Contents Figure Legend 1 Documentation 2 ESD wrist strap Note Not included in some ship kits 3 Foam 4 Antistatic bag 5 Bracket screw 6 Sun Flash Accelerator F80 PCIe Card with low profile PCIe mounting bracket 7 Packaging 20 Sun Flash Accelerator F80 PCIe Card User s Guide December 2013 ...

Страница 21: ...llow all cautions and instructions described in the documentation shipped with your system and described in the server s safety information Follow the electrostatic discharge safety practices as described in this section Handle the card by the edges Safety Symbols Note the meanings of the following symbols that might appear in this document Caution There is a risk of personal injury or equipment d...

Страница 22: ...supplies before servicing any of the components documented in this guide Antistatic Wrist Strap Wear an antistatic wrist strap when handling ESD sensitive components Antistatic Mat Place ESD sensitive components such as motherboards memory and other PCBs on an antistatic mat not provided Related Information Perform ESD Prevention Measures on page 22 Perform ESD Prevention Measures 1 Prepare an ant...

Страница 23: ... Sun Flash Accelerator F80 PCIe Card Product Notes for the latest firmware requirements available at the Sun Flash Accelerator F80 PCIe Card Documentation Library http www oracle com goto SunFlashF80 docs Download and install any firmware updates required to support the card host bus adapter HBA drive backplane system BIOS or OBP system Oracle Solaris firmware for your system from this location ht...

Страница 24: ...24 Sun Flash Accelerator F80 PCIe Card User s Guide December 2013 ...

Страница 25: ...ion See 1 Prepare the card for installation Carefully unpack the card and inspect it for damage Follow ESD precautions Preparing the Card for Installation on page 19 2 Prepare the system for service Turn off the system Remove all server power cords Remove the server cover Refer to the server service manual 3 Insert the card in an available PCIe slot Installing the Card Into a Server on page 26 4 S...

Страница 26: ...ing addresses that are 8k aligned Partitions should be aligned to start on 8k boundaries Oracle Solaris OS automatically ensures 8k alignment when the default SMI label type is selected If a label of type EFI is desired care must be taken to specify and ensure 8k alignment the default start sector of 34 for EFI labels is not an 8k aligned value Use the partition subcommand of the Solaris format co...

Страница 27: ...stemsperformance Flash and SSD Performance Tuning ZFS When Using Flash Storage http docs oracle com cd E26502_01 html E29022 chapterzfs flash html Install a New Card Before You Begin To install a new Sun Flash Accelerator F80 PCIe Card 1 Back up your data as required before changing your server configuration 2 Prepare the card for installation See Preparing the Card for Installation on page 19 a G...

Страница 28: ...4 Identify a supported and available PCI Express slot in the server Refer to the Sun Flash Accelerator F80 PCIe Card Product Notes at http www oracle com goto SunFlashF80 docs Note Exceeding the maximum number of Sun Flash Accelerator F80 PCIe Cards or placing cards in unsupported slots results in host platform error report and shutdown 5 Insert the card in the supported PCI Express slot a Remove ...

Страница 29: ...ere 3 Press here 4 32 bit slot 3 3 V only 5 PCI express x8 slot 6 64 bit slot 3 3 V only 7 Motherboard Note Your server chassis may contain a card riser or other configuration Refer to the servers service manual for card installation instructions 6 Secure the card bracket to the server chassis Installing the Card 29 ...

Страница 30: ...he new card For the Oracle Solaris OS enter the reboot command with the reconfiguration option Refer to the servers administration guide 9 Verify successful installation of the card through your systems OS Upon completed installation the Sun Flash Accelerator F80 PCIe Card appears on your server Refer to the servers administration guide 10 Configure the system to maximize flash technology Refer to...

Страница 31: ... from the server power supplies Refer to the servers service manual d Remove the cover from the chassis Caution Electric shock hazard Disconnect the server from the main power and from any networks before installing the card to avoid electrical shock 2 Remove the bracket from the server chassis 1 Remove the bracket screw 3 Remove the card from the server chassis 2 Carefully lift the card out of th...

Страница 32: ...erator F80 PCIe Card Removal Figure Legend 1 Bracket screw 2 Lift here 4 Install the new card as required Refer to Install a New Card on page 27 Related Information Installation Overview on page 25 32 Sun Flash Accelerator F80 PCIe Card User s Guide December 2013 ...

Страница 33: ...In addition you can monitor Sun Flash Accelerator F80 PCIe Card health and flash media life through card bracket LED status indicators The card has three LEDs on the PCI bracket to indicate activity drive life and status See Troubleshooting Using Card LEDs on page 54 The Sun Flash Accelerator F80 PCIe Card requires no periodic maintenance For data protection the Sun Flash Accelerator F80 PCIe Card...

Страница 34: ...ts Related Information Servicing the Card Using the ddcli Utility on page 36 Update the Card Firmware Check the Sun Flash Accelerator F80 PCIe Card Product Notes for the latest firmware requirements available at http www oracle com goto SunFlashF80 docs The Sun Flash Accelerator F80 PCIe Card has two sets of firmware Both firmware sets are updated as a single F80 firmware package using the ddcli u...

Страница 35: ...ted Sun Flash Accelerator F80 PCIe Card with the specified firmware package See Update Flash Package Command on page 43 6 Verify that the updated firmware package is installed in the Sun Flash Accelerator F80 PCIe Card See Health Reporting Command on page 44 Related Information Servicing the Card Using the ddcli Utility on page 36 Update the Card Software on page 34 Technical Support For assistanc...

Страница 36: ...line interface CLI interface to service the Sun Flash Accelerator F80 PCIe Card Before you begin download the ddcli utility at http support oracle com Search under product F80 Refer to the Sun Flash Accelerator F80 PCIe Card product notes for additional download information at http www oracle com goto SunFlashF80 docs Access Text Menu Interface in ddcli Utility on page 36 Access Command Line Inter...

Страница 37: ...0 PCIe Card ID 1 to 4 ELP 3 After you select one of the cards in the top level menu the ddcli utility displays the following menu 1 List WarpDrive Information 2 Update Flash Package 3 Display WarpDrive Health 4 Locate WarpDrive 5 Format WarpDrive 6 Show Vital Product Data 7 Extract SMART Logs Select Operation 1 7 or 0 Quit 4 Select the operation 1 7 or 0 Quit Related Information Access Command Lin...

Страница 38: ... ddcli Utility Command Summary on page 38 ddcli Utility Command Summary The following table lists all of the user commands supported by the ddcli utility The sections following the table provide detailed descriptions of each command in the ddcli utility Command Action listall Display information about the cards in the system You do not need to select card number c list List all information about t...

Страница 39: ...0 PCIe Cards installed in a server The following information is displayed with the listall command Card ID number Card name Card flash package version PCI address Text Menu Interface Usage The ddcli utility lists seven commands Type 1 to list all installed Sun Flash Accelerator F80 PCIe Cards installed in a server as shown in the following example ddcli 1 List WarpDrive Information 2 Update Flash ...

Страница 40: ...page 38 List Command The list command lists the physical device information of a selected Sun Flash Accelerator F80 PCIe Card The following Sun Flash Accelerator F80 PCIe Card information is displayed with the list command Sun Flash Accelerator F80 PCIe Card ID PCI address SAS address Card flash package version RAID support Text Menu Interface Usage The following top level menu lists the cards in ...

Страница 41: ...ple Output When the list command runs the ddcli utility outputs the following text ddcli c 1 list LSI Corporation WarpDrive Management Utility Version 110 110 03 00 2013 07 12 Copyright c 2013 LSI Corporation All Rights Reserved WarpDrive Selected is ELP 4x200 4d n WarpDrive Information WarpDrive ID 1 PCI Address 00 03 00 00 PCI Slot Number 0x05 PCI SubSystem DeviceId 0x50A PCI SubSystem VendorId ...

Страница 42: ...ty in bytes 400000000000 Manufacturer ID 2361 Model Number 2E256 TU2 510B00 Serial Number 11000082614 Firmware Revision PROLUI5D Link Rate 6 0 Unique Identifier 0x3232333532 2E256 8K Optimized DLC Enabled Device is a Solid State Drive SSD Slot 6 Cage 2 Location Upper Capacity in bytes 400000000000 Manufacturer ID 2361 Model Number 2E256 TU2 510B00 Serial Number 11000081523 Firmware Revision PROLUI...

Страница 43: ...s the upgrade of only the firmware package If the current firmware package version on the selected card is higher than the specified firmware package version the command returns an error Text Menu Interface Usage The following top level menu lists the cards in the system and prompts you to select a card on which to perform an operation Four Sun Flash Accelerator F80 PCIe Cards are shown in the fol...

Страница 44: ...Command The health command shows the overall health status of a selected card and its components If any alert exists this command shows the component that is causing the alert along with further information Use the health command to verify firmware versions before and after firmware updates Text Menu Interface Usage The following top level menu lists the cards in the system and prompts you to sele...

Страница 45: ...nagement Utility Version 110 110 03 00 2013 07 12 Copyright c 2013 LSI Corporation All Rights Reserved Raid Volume status unconfigured WarpDrive ELP 4x200 4d n Health Backup Rail Monitor GOOD SSD Drive SMART Data Slot 4 Drive Serial Number 11000082150 Current since last Power Cycle Current Temperature 36 degree C Cumulative Retired Block Count 0 Power On Hours 184 2 Uncorrectable RAISE Errors 0 Ma...

Страница 46: ...last Power Cycle Current Temperature 36 degree C Cumulative Retired Block Count 0 Power On Hours 184 3 Uncorrectable RAISE Errors 0 Maximum Lifetime Temperature 61 degree C SSD Life Left PE Cycles 100 Total Writes From Host 11053 Total Reads To Host 8997 Warranty Remaining 100 Life left 100 000 SSD Drive SMART Data Slot 7 Drive Serial Number 11000082494 Current since last Power Cycle Current Tempe...

Страница 47: ... Sun Flash Accelerator F80 PCIe Card Use this command to locate a selected card in a rack of servers The Status LED returns to an operating status indicator after 60 seconds Text Menu Interface Usage The following top level menu lists the cards in the system and prompts you to select a card on which to perform an operation Four Sun Flash Accelerator F80 PCIe Cards are shown in the following exampl...

Страница 48: ...d with caution because it erases all of the data on the card Create a backup of all data before running this command Note Do not use this command unless directed by service personnel Text Menu Interface Usage The following top level menu lists the cards in the system and prompts you to select a card on which to perform an operation Four Sun Flash Accelerator F80 PCIe Cards are shown in the followi...

Страница 49: ...ase wait Format of WarpDrive is in progress LSI WarpDrive Management Utility WarpDrive format successfully completed Select the WarpDrive 1 2 or 0 Quit 1 1 List WarpDrive Information 2 Update Flash Package 3 Display WarpDrive Health 4 Locate WarpDrive 5 Format WarpDrive 6 Show Vital Product Data 7 Extract SMART Logs Select Operation 1 7 or 0 Quit 1 Command Line Interface Usage Enter either of the ...

Страница 50: ...the following example ddcli ID WarpDrive Package Version PCI Address 1 ELP 4x200 4d n 09 05 24 00 00 02 00 00 2 ELP 4x200 4d n 09 05 24 00 00 03 00 00 3 ELP 4x200 4d n 09 05 24 00 00 04 00 00 4 ELP 4x200 4d n 09 05 24 00 00 05 00 00 Select the WarpDrive 1 4 or 0 Quit 1 1 List WarpDrive Information 2 Update Flash Package 3 Display WarpDrive Health 4 Locate WarpDrive 5 Format WarpDrive 6 Show Vital ...

Страница 51: ...s Command Note Do not use this command unless directed by service personnel The getsmartlog command extracts SMART logs for the selected Sun Flash Accelerator F80 PCIe Card Use the getsmartlog command when requested to assist Oracle support in debugging and resolution This command extracts two specific files for each single card or all cards in the server if the slot option is not used The followi...

Страница 52: ... WarpDrive 6 Show Vital Product Data 7 Extract SMART Logs Select Operation 1 7 or 0 Quit 7 Get Log for single or all SSDs Enter 1 All or 0 Single 1 Enter Log File Path root Successfully collected SSD Event Logs for Cage 01 Location Upper Successfully collected System Event Logs for Cage 01 Location Upper Successfully collected SSD Event Logs for Cage 01 Location Lower Successfully collected System...

Страница 53: ...ity Version 110 110 03 00 2013 07 12 Copyright c 2013 LSI Corporation All Rights Reserved ddcli c controller command parameters controller Number between 1 and 256 command is listall Display information about WarpDrive s in the system does not need controller number list Lists information about the selected WarpDrive updatepkg Updates WarpDrive flash package health Display the health of selected W...

Страница 54: ...age provide key status indicators to diagnose card issues The following table describes troubleshooting using the LED status indicators LED Color Description Life 1 Green On steady Card has sufficient life remaining for programming and erasing the flash memory No action required Yellow On steady Card has approximately 10 or less of life remaining for programming and erasing the flash memory Plan f...

Страница 55: ...rs contact your Oracle support engineer On steady One of the following conditions applies One or more of the SSDs has failed At least one of the SSDs has reported critical temperature Backup power rail monitor failure detected Other component issues Run the list and health commands in the ddcli utility to determine which component has an issue Caution System Damage If the critical temperature warn...

Страница 56: ...components found LSI WarpDrive Management Utility WarpDrive is not in a proper state LSI WarpDrive Management Utility Preparing WarpDrive for format LSI WarpDrive Management Utility Couldn t prepare WarpDrive for format LSI WarpDrive Management Utility Please wait Format of WarpDrive is in progress LSI WarpDrive Management Utility Format failed for component at Cage d Location s LSI WarpDrive Mana...

Страница 57: ...e Life current life Warning Level warning threshold Error Level critical threshold SSD Life is exhausted Slot Number slot Cage cage Location upper or lower Drive Life current life Warning Level warning threshold Error Level critical threshold Critical Error Backup Rail Monitor has failed on warpdrive Check warpdrive documentation for additional details Note Contact Oracle Support Temperature curre...

Страница 58: ...ng table lists the Reason Codes for the Sun Flash Accelerator F80 PCIe Card ddcli utility Health Reason Code Description 0 Backup rail monitor failure 1 Could not determine backup rail monitor status 2 Reserved for RAID solutions 3 Reserved for RAID solutions 4 Reserved for RAID solutions 5 Volume missing 6 Volume status not available 7 Device s missing 8 Too many devices present 9 Device locked 1...

Страница 59: ...al specifications 15 electrostatic discharge ESD preventing using an antistatic mat 22 safety measures 22 energy storage 11 environmental specifications 15 exception messages 56 F features key 10 feedback 7 firmware 14 firmware exception error messages 57 format command 48 FRU 33 Fusion MPT interface 11 G getsmartlog command 51 H hardware 11 health command 44 help command 53 host system 23 I insta...

Страница 60: ...a card 31 S safety 21 safety symbols 21 SAS controller 11 service 33 service overview 33 ship kit 20 showvpd command 50 smart log extraction 51 SNMP 14 software 14 specifications 15 SSD flash memory modules 11 SSDFW 14 status 15 54 system status LEDs location of 15 T technical support 35 tools required for service 19 U update firmware 34 update flash package command 43 update software 34 updating ...

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