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Performing Advanced Troubleshooting

Performing Advanced Troubleshooting

If you are unable to diagnose faults using the methods provided in

“Checking for

Faults” on page 21

, use any of the following methods to diagnose faults on the server.

Description

Links

Generate and examine diagnostic information.

“Check the Message Buffer” on page 32

Examine log files for additional information

about the server.

“View Log Files (Oracle Solaris)” on page 33

“View Log Files (Oracle ILOM)” on page 33

Generate and examine low-level diagnostic

information generated by POST.

“POST Overview” on page 34

“Configure POST” on page 34

“Oracle ILOM Properties That Affect POST

Behavior” on page 36

Related Information

■

“Checking for Faults” on page 21

■

“Interpreting LEDs” on page 27

■

“Clear a Fault Manually” on page 37

Check the Message Buffer

The

dmesg

command checks the system buffer for recent diagnostic messages and displays the

messages.

Log in as an Oracle Solaris OS superuser.

Type:

dmesg

Related Information

■

“View Log Files (Oracle Solaris)” on page 33

■

“View Log Files (Oracle ILOM)” on page 33

■

“POST Overview” on page 34

SPARC T8-1 Server Service Manual • January 2022

Содержание SPARC T8-1

Страница 1: ...SPARC T8 1 Server Service Manual Part No E80510 04 January 2022 ...

Страница 2: ......

Страница 3: ...ay create a risk of personal injury If you use this software or hardware in dangerous applications then you shall be responsible to take all appropriate fail safe backup redundancy and other measures to ensure its safe use Oracle Corporation and its affiliates disclaim any liability for any damages caused by use of this software or hardware in dangerous applications Oracle and Java are registered ...

Страница 4: ... the U S Government Ce logiciel ou matériel a été développé pour un usage général dans le cadre d applications de gestion des informations Ce logiciel ou matériel n est pas conçu ni n est destiné à être utilisé dans des applications à risque notamment dans des applications pouvant causer un risque de dommages corporels Si vous utilisez ce logiciel ou matériel dans le cadre d applications dangereus...

Страница 5: ...In to Oracle ILOM Service 22 Identify Faulted Components 23 Identify Disabled Components 25 Component Names Displayed by Diagnostic Software 26 Interpreting LEDs 27 Front Panel Controls and LEDs 28 Rear Panel Controls and LEDs 30 Performing Advanced Troubleshooting 32 Check the Message Buffer 32 View Log Files Oracle Solaris 33 View Log Files Oracle ILOM 33 POST Overview 34 Configure POST 34 Oracl...

Страница 6: ... Off the Server Emergency Shutdown 47 Disconnect Power Cords 48 Accessing Server Components 48 Prevent ESD Damage 49 Extend the Server to the Service Position 49 Release the CMA 51 Remove the Server From the Rack 52 Remove the Top Cover 53 Open and Remove the Airflow Cover 54 Remove the Fan Cover 55 Attachment of Devices During Service 57 Servicing Drives 59 Drive LEDs 60 Determine Which Drive Is ...

Страница 7: ...Names 85 Add Memory to the Server 87 Replace a Faulty DIMM 88 Locate a Faulty DIMM Oracle ILOM 89 Locate a Faulty DIMM Fault Remind Button 90 Remove a Memory Riser 91 Remove a DIMM 95 Install a DIMM 96 Install a Memory Riser 99 Enable and Verify a DIMM 103 DIMM Configuration Errors 105 Servicing PCIe Cards 107 PCIe Card Configuration 107 I O Root Complex Connections 108 Remove a PCIe Card or Fille...

Страница 8: ...5 Servicing the Drive Backplane 147 Remove the Drive Backplane 147 Install the Drive Backplane 149 Verify the Drive Backplane 151 Returning the Server to Operation 153 Replace the Fan Cover 154 Install and Close the Airflow Cover 155 Replace the Top Cover 157 Return the Server to the Normal Operating Position 158 Attach Power Cords 159 Power On the Server Oracle ILOM 159 Power On the Server System...

Страница 9: ...d technicians and authorized service personnel who have been instructed on the hazards within the equipment and qualified to remove and replace hardware Product Documentation Library Documentation and resources for this product and related products are available at http www oracle com goto t8 1 docs Feedback Provide feedback about this documentation at http www oracle com goto docfeedback Using Th...

Страница 10: ...10 SPARC T8 1 Server Service Manual January 2022 ...

Страница 11: ...Component Locations on page 14 Server Block Diagram on page 17 Related Information Detecting and Managing Faults on page 21 Preparing for Service on page 39 Front Panel Components The following figure shows the layout of the server front panel including the power and server locate buttons and the various status and fault LEDs Note The front panel also provides access to internal drives and the two...

Страница 12: ... Power Supply PS Service LED amber Servicing Power Supplies on page 77 8 Server Overtemp LED amber Front Panel Controls and LEDs on page 28 9 USB 2 0 connectors 2 Identifying Ports in SPARC T8 1 Server Installation Guide 10 Serial number Find the Server Serial Number on page 42 11 HDD 0 Servicing Drives on page 59 12 HDD 1 Servicing Drives on page 59 13 HDD 2 or NVMe 0 Servicing Drives on page 59 ...

Страница 13: ...supply 1 Servicing Power Supplies on page 77 3 PCIe card slot 1 Servicing PCIe Cards on page 107 4 PCIe card slot 2 Servicing PCIe Cards on page 107 5 PCIe card slot 3 Servicing PCIe Cards on page 107 6 DB 15 video connector 7 Serial management SER MGT RJ 45 serial port 8 PCIe card slot 4 Servicing PCIe Cards on page 107 9 PCIe card slot 5 Servicing PCIe Cards on page 107 10 PCIe card slot 6 Servi...

Страница 14: ...t Related Information Front Panel Components on page 11 Internal Component Locations on page 14 Server Block Diagram on page 17 Internal Component Locations The following figure identifies the replaceable component locations with the top cover removed Note The two memory risers are optional 14 SPARC T8 1 Server Service Manual January 2022 ...

Страница 15: ...ove the Fan Cover on page 55 Replace the Fan Cover on page 154 3 Fan modules As viewed from front of server SYS MB FM0 left SYS MB FM1 left center SYS MB FM2 right center SYS MB FM3 right Servicing Fan Modules on page 69 4 Airflow cover Open and Remove the Airflow Cover on page 54 Install and Close the Airflow Cover on page 155 5 Top cover Remove the Top Cover on page 53 Identifying Components 15 ...

Страница 16: ... Servicing PCIe Cards on page 107 10 Battery SYS MB BAT Servicing the Battery on page 117 11 SPM SYS MB SPM Servicing the SPM on page 121 12 Power supplies SYS PS0 outer SYS PS1 inner Servicing Power Supplies on page 77 13 Motherboard SYS MB Servicing the Motherboard on page 129 14 Chassis 15 Drives SYS DBP HDD0 lower left SYS DBP HDD1 SYS DBP HDD2 or SYS DBP NVME0 SYS DBP HDD3 or SYS DBP NVME1 SY...

Страница 17: ...Diagram on page 17 Server Block Diagram This block diagram shows the connections between and among components and device slots on the server Use this diagram to determine the optimum locations for optional cards or other peripherals based on your server s configuration and intended use Note For more detail on root complexes related to the PCIe slots see I O Root Complex Connections on page 108 Ide...

Страница 18: ...table identifies some key path names in this server Device Path PCIe 1 pci 300 pci 2 PCIe 2 pci 303 pci 2 PCIe 3 pci 303 pci 1 PCIe 4 pci 302 pci 1 PCIe 5 pci 302 pci 2 PCIe 6 pci 301 pci 1 NET 0 pci 300 pci 1 network 0 NET 1 pci 300 pci 1 network 0 1 NET 2 pci 300 pci 3 network 0 NET 3 pci 300 pci 3 network 0 1 18 SPARC T8 1 Server Service Manual January 2022 ...

Страница 19: ... NVMe 2 pci 301 pci 2 scsi 0 disk p4 pci 303 pci 1 pci 0 pci 5 nvme 0 disk 1 HDD 5 NVMe 3 pci 301 pci 2 scsi 0 disk p4 pci 303 pci 1 pci 0 pci 4 nvme 0 disk 1 HDD 6 pci 301 pci 2 scsi 0 disk p6 HDD 7 pci 301 pci 2 scsi 0 disk p7 Related Information Component Names Displayed by Diagnostic Software on page 26 Front Panel Components on page 11 Rear Panel Components on page 13 Internal Component Locat...

Страница 20: ...20 SPARC T8 1 Server Service Manual January 2022 ...

Страница 21: ...rpreting LEDs on page 27 2 Perform additional troubleshooting if needed Performing Advanced Troubleshooting on page 32 3 Manage faults following a service procedure Clear a Fault Manually on page 37 4 Contact technical support if the problem persists https support oracle com Related Information Identifying Components on page 11 Preparing for Service on page 39 Returning the Server to Operation on ...

Страница 22: ...e Component Names Displayed by Diagnostic Software on page 26 Related Information Interpreting LEDs on page 27 Performing Advanced Troubleshooting on page 32 Clear a Fault Manually on page 37 Log In to Oracle ILOM Service At the terminal prompt type ssh root SP IP address Password password Oracle R Integrated Lights Out Manager Version Version 4 0 x Copyright c 2017 Oracle and or its affiliates In...

Страница 23: ...start SP faultmgmt shell y n y faultmgmtsp fmadm faulty Time UUID msgid Severity 2015 01 16 17 55 26 f4ee56c 9fdd ca19 efb5 ae39675dfee3 SPT 8000 PX Major Problem Status open Diag Engine fdd 1 0 System Manufacturer Oracle Corporation Name SPARC T8 1 Part_Number 12345678 11 1 Serial_Number 1238BDC0DF Suspect 1 of 1 Fault class fault component misconfigured Certainty 100 Affects SYS MB CM CMP BOB21 ...

Страница 24: ...5 ae39675dfee3 which is unique to each fault Message ID SPT 8000 PX which can be used to obtain additional fault information from Knowledge Base articles 2 Use the message ID to obtain more information about this type of fault a Obtain the message ID from console output SPT 8000 PX in the example above b Go to https support oracle com and search on the message ID in the Knowledge tab or type the U...

Страница 25: ...t See Component Names Displayed by Diagnostic Software on page 26 For example show t SYS MB CM CMP BOB21 CH1 DIMM Target Property Value SYS MB CM CMP BOB21 CH1 DIMM type DIMM SYS MB CM CMP BOB21 CH1 DIMM ipmi name P0 M3 B0 C1 D0 SYS MB CM CMP BOB21 CH1 DIMM requested_config_state Enabled SYS MB CM CMP BOB21 CH1 DIMM current_config_state Enabled SYS MB CM CMP BOB21 CH1 DIMM disable_reason Configura...

Страница 26: ... the Drive Backplane on page 147 Drives SYS DBP HDD0 lower left SYS DBP HDD1 SYS DBP HDD2 or SYS DBP NVME0 SYS DBP HDD3 or SYS DBP NVME1 SYS DBP HDD4 or SYS DBP NVME2 SYS DBP HDD5 or SYS DBP NVME3 SYS DBP HDD6 SYS DBP HDD7 right Servicing Drives on page 59 eUSB drive SYS MB EUSB_DISK Fan modules As viewed from front of server SYS MB FM0 left SYS MB FM1 SYS MB FM2 SYS MB FM3 right Servicing Fan Mod...

Страница 27: ...Step Description Links 1 Check the LEDs on the front and rear of the server Front Panel Controls and LEDs on page 28 Rear Panel Controls and LEDs on page 30 2 Check the LEDs on the individual components Component LEDs might not be lit even though the component is faulty Rely on software to determine if a component is faulty see Identify Faulted Components on page 23 Servicing Drives on page 59 Ser...

Страница 28: ...faults that cause this indicator to light See Identify Faulted Components on page 23 Under some fault conditions individual component fault LEDs are lit in addition to the Service Required LED 3 System OK indicator green Indicates these conditions Off Server is not running in its normal state Server power might be off The SP might be running Steady on Server is powered on and is running in its nor...

Страница 29: ...ditions Off Steady state no service action is required Steady on A fan module failure event has been acknowledged and a service action is required on at least one of the fan modules 7 Server Power Supply Fault LED amber Indicates these conditions Off Steady state no service action is required Steady on A fault has been detected on one of the two power supplies 8 Server Overtemp LED amber Indicates...

Страница 30: ...o service action is required Steady on A fault has been detected on this power supply 2 PS DC OK LED green Indicates these conditions Off 12V DC output from this power supply is disabled or not within specification Steady on 12V DC output from this power supply is present and within specifications 30 SPARC T8 1 Server Service Manual January 2022 ...

Страница 31: ...ow blink Server is running in standby mode and can be quickly returned to full function Fast blink A normal but transitory activity is taking place Fast blinking might indicate that server diagnostics are running or that the server is booting 6 Host Ethernet Port Link Activity LED green From left to right NET 1 NET 0 NET 3 and NET 2 Indicates these conditions Off No link is established Steady On A...

Страница 32: ...M on page 33 Generate and examine low level diagnostic information generated by POST POST Overview on page 34 Configure POST on page 34 Oracle ILOM Properties That Affect POST Behavior on page 36 Related Information Checking for Faults on page 21 Interpreting LEDs on page 27 Clear a Fault Manually on page 37 Check the Message Buffer The dmesg command checks the system buffer for recent diagnostic ...

Страница 33: ...utomatically created The original contents of the messages file are rotated to a file named messages 1 Over a period of time the messages are further rotated to messages 2 and messages 3 and then deleted 1 Log in as superuser 2 Type more var adm messages 3 To view all logged messages type more var adm messages Related Information Check the Message Buffer on page 32 View Log Files Oracle Solaris on...

Страница 34: ... values If POST detects a faulty component the component is disabled automatically If the server is able to run without the disabled component the server boots when POST completes its tests For example if POST detects a faulty processor core the core is disabled POST completes its test sequence and the server boots using the remaining cores Related Information Configure POST on page 34 Oracle ILOM...

Страница 35: ...hange_level Diag level when running after a hw change hw_change_level Possible values off min max hw_change_level User role required for set r hw_change_verbosity Diag verbosity when running after a hw change hw_change_verbosity Possible values none min normal max hw_change_verbosity User role required for set r Note When the verbosity value is set to none the console might not display any POST te...

Страница 36: ...perties That Affect POST Behavior on page 36 Oracle ILOM Properties That Affect POST Behavior There are a number of Oracle ILOM commands that you can use to perform host diagnostic tests For details about using these commands refer to the chapter that describes configuring host server management actions in the Oracle ILOM Administrator s Guide for Configuration and Maintenance Firmware Release 4 0...

Страница 37: ...me cases even though the fault is cleared some persistent fault information remains and results in erroneous fault messages at boot time To ensure that these messages are not displayed type faultmgmtsp fmadm replaced FRU Fault UUID numbers are displayed in fmadm faulty output 4 Verify the fault is cleared Run the show disabled command to see if any components are still listed as faulty If there ar...

Страница 38: ...enter Feature Reference Guide at http www oracle com pls topic lookup ctx oc122 7 If you are servicing a component return to the procedure for that component Related Information Checking for Faults on page 21 Interpreting LEDs on page 27 Performing Advanced Troubleshooting on page 32 38 SPARC T8 1 Server Service Manual January 2022 ...

Страница 39: ...e Server on page 43 7 For cold service operations shut down the OS and remove power from the server Removing Power From the Server on page 45 8 Move the server out of the rack and remove covers as necessary to gain access to internal components Accessing Server Components on page 48 9 Attach devices to the server to perform service procedures Attachment of Devices During Service on page 57 Related...

Страница 40: ...ous voltages are present To reduce the risk of electric shock and danger to personal health follow the instructions ESD Measures ESD sensitive devices such as the cards drives and DIMMS require special handling Caution Circuit boards and drives contain electronic components that are extremely sensitive to static electricity Ordinary amounts of static electricity from clothing or the work environme...

Страница 41: ...tistatic Mat Place ESD sensitive components such as motherboards memory and other PCBs on an antistatic mat Related Information Prevent ESD Damage on page 49 Tools Needed For Service on page 41 Tools Needed For Service You need the following tools for most service operations Antistatic wrist strap Antistatic mat No 2 Phillips screwdriver No 1 flat blade screwdriver battery removal T10 Torx screwdr...

Страница 42: ...ensure that all fillers are in place before connecting the server to power Related Information Servicing Drives on page 59 Servicing PCIe Cards on page 107 Returning the Server to Operation on page 153 Find the Server Serial Number You need the serial number of the server s chassis to obtain technical support for the system Note When a drive backplane SPM or motherboard is replaced the chassis ser...

Страница 43: ...ocator_indicator on The white Server Locate indicators one on the front panel and one on the rear panel blink for about 30 minutes before turning off 2 After locating the server with the blinking Locate indicator turn it off by pressing the Server Locator button Alternatively you can type an Oracle ILOM command to turn off the Locate indicator set System locator_indicator off Related Information F...

Страница 44: ...ller Servicing Drives on page 59 Needed to preserve proper interior air flow Power supply Servicing Power Supplies on page 77 Hot service if two power supplies are in use Otherwise cold service Fan Servicing Fan Modules on page 69 Removal of a fan requires replacement within 30 seconds to avoid overheating Cold service replaceable by customer Memory risers and DIMMs Servicing Memory Risers and DIM...

Страница 45: ...laris in SPARC T8 Series Servers Administration Guide Prepare to Power Off the Server Perform this procedure before powering off the server 1 Log in to the OS as superuser or equivalent Depending on the type of problem you might want to view server status or log files You also might want to run diagnostics before you shut down the server 2 Notify affected users that the server will be shut down Re...

Страница 46: ...d in Booting and Shutting Down Oracle Solaris in SPARC T8 Series Servers Administration Guide 1 Prepare to power off the server See Prepare to Power Off the Server on page 45 2 If you are consoled to the host switch from the system console to the Oracle ILOM prompt by typing the Hash Dot key sequence 3 Power off the server stop System Note You can also use the Server Power button on the front of t...

Страница 47: ...ge 45 Power Off the Server Oracle ILOM on page 46 Power Off the Server Emergency Shutdown on page 47 Front Panel Components on page 11 Power Off the Server Emergency Shutdown Caution All applications and files will be closed abruptly without saving changes File system corruption might occur 1 Prepare to power off the server See Prepare to Power Off the Server on page 45 2 Press and hold the Power ...

Страница 48: ...r Button Graceful on page 47 Power Off the Server Emergency Shutdown on page 47 Rear Panel Components on page 13 Accessing Server Components These topics explain how to access components on the outside and the inside of the server Perform these tasks in this order as needed Prevent ESD Damage on page 49 Extend the Server to the Service Position on page 49 Release the CMA on page 51 Remove the Serv...

Страница 49: ...istatic mat Antistatic bag used to wrap a replacement part ESD mat Disposable ESD mat shipped with some replacement parts or optional components 2 Attach an antistatic wrist strap When servicing or removing server components attach an antistatic strap to your wrist and then to a metal area on the chassis See Safety Information on page 39 Related Information Safety Information on page 39 Extend the...

Страница 50: ...s hinged to accommodate extending the server you should ensure that all cables and cords are capable of extending 2 From the front of the server release the two slide release latches Squeeze the green slide release latches to release the slide rails 3 While squeezing the slide release latches slowly pull the server forward until the slide rails latch Related Information Release the CMA on page 51 ...

Страница 51: ... rear of the chassis Note For instructions on how to install the CMA for the first time refer to Prepare the CMA for Installation in SPARC T8 1 Server Installation Guide 1 Press and hold the tab The tab is on the inside rear of the left side of the CMA 2 Swing the CMA out of the way Do not allow the CMA to hang unsupported while it is unattached Preparing for Service 51 ...

Страница 52: ... chassis is heavy To avoid personal injury use two people to remove the server from the rack 1 Shut down the host 2 Remove power from the server See Removing Power From the Server on page 45 3 Disconnect all the cables and power cords from the server 4 Extend the server to the maintenance position See Extend the Server to the Service Position on page 49 5 Release the CMA from the rail assembly The...

Страница 53: ...trusion switch failure This failure causes the server to be immediately powered off Any changes you make to the memory riser or DIMM configurations will not be properly reflected in the service processor s inventory until you replace the top cover 1 Ensure that the AC power cords are disconnected from the server power supplies 2 Press the green button to release the top cover panel 1 3 Slide the c...

Страница 54: ... page 55 Open and Remove the Airflow Cover To access some components you must open or remove the transparent airflow cover 1 Lift the edge of the airflow cover closest to the rear of the server The airflow cover can stand in its upright position Perform the next steps if you need to remove the airflow cover 54 SPARC T8 1 Server Service Manual January 2022 ...

Страница 55: ...e the airflow cover s hinge edge from the server Related Information Install and Close the Airflow Cover on page 155 Remove the Top Cover on page 53 Remove the Fan Cover on page 55 Remove the Fan Cover To access some components you must remove the fan cover Preparing for Service 55 ...

Страница 56: ...rews on the top and side of the fan cover 2 Lift the fan cover from the server Related Information Replace the Fan Cover on page 154 Open and Remove the Airflow Cover on page 54 Remove the Top Cover on page 53 56 SPARC T8 1 Server Service Manual January 2022 ...

Страница 57: ... Guide If you plan to connect to the Oracle ILOM software over the network connect an Ethernet cable to the Ethernet port labeled NET MGT Note The SP uses the NET MGT out of band port by default You can configure the SP to share one of the sever s four Ethernet ports instead The SP uses only the configured Ethernet port If you plan to access the Oracle ILOM CLI through the management port connect ...

Страница 58: ...58 SPARC T8 1 Server Service Manual January 2022 ...

Страница 59: ...SSDs which are diskless storage devices based on solid state memory The server also can support NVMe drives in four of the drive bays Either type of drive can be a boot device The term drive is used in a generic sense to refer to both types of internal storage devices These topics explain how to service drives Drive LEDs on page 60 Determine Which Drive Is Faulty on page 61 Remove a Drive or Drive...

Страница 60: ...d available for use 3 OK Activity SSDs Green Indicates the drive s availability for use On Read or write activity is in progress Off Drive is idle and available for use Flashes on and off This situation occurs during hot service operations You can ignore this situation Note The front and rear panel Service Required LEDs are also lit when the server detects a drive fault See Front Panel Components ...

Страница 61: ...ation See Detecting and Managing Faults on page 21 4 Remove the faulty drive See Remove a Drive or Drive Filler on page 61 Related Information Drive LEDs on page 60 Remove a Drive or Drive Filler on page 61 Install a Drive or Drive Filler on page 65 Verify a Drive on page 66 Detecting and Managing Faults on page 21 Remove a Drive or Drive Filler You can perform this procedure while the server is r...

Страница 62: ... column Ap_id Type Receptacle Occupant Condition c0 scsi bus connected configured unknown c0 dsk c1t0d0 disk connected configured unknown c0 dsk c1t0d0 disk connected configured unknown usb0 1 unknown empty unconfigured ok usb0 2 unknown empty unconfigured ok You must unconfigure any drive whose status is listed as configured as described in Step 3b b Unconfigure the drive For example where the dr...

Страница 63: ...take the drive offline using one of the procedures in Power Off the Server Server Power Button Graceful on page 47 This action removes the logical software links to the drive and prevents any applications from accessing it 6 If you are hot servicing the drive locate the drive that displays the amber Fault LED and ensure that the blue Ready to Remove LED is lit 7 Attach an antistatic wrist strap 8 ...

Страница 64: ...p the latch and pull the drive out of the slot Caution When you remove a drive replace it with a drive filler or another drive Otherwise the server might overheat due to improper airflow 9 Install a replacement drive or a drive filler See Install a Drive or Drive Filler on page 65 Related Information Determine Which Drive Is Faulty on page 61 Install a Drive or Drive Filler on page 65 64 SPARC T8 ...

Страница 65: ...server you must install the replacement drive in the same slot as the drive that was removed Drives are physically addressed according to the slot in which they are installed 1 Unpack the drive and place it on an antistatic mat 2 Fully open the release lever on the drive 3 Install the drive or drive filler by completing the following tasks a Slide the drive or drive filler into the drive slot unti...

Страница 66: ...66 Related Information Determine Which Drive Is Faulty on page 61 Remove a Drive or Drive Filler on page 61 Verify a Drive on page 66 Verify a Drive Perform these steps after replacing a drive or installing a new drive 1 If the OS is shut down and the drive you replaced was not the boot device boot the OS Depending on the nature of the replaced drive you might need to perform administrative tasks ...

Страница 67: ... are not configured cfgadm al The replacement drive is now listed as configured as shown in the following example Ap_Id Type Receptacle Occupant Condition c0 scsi bus connected configured unknown c0 dsk c1t0d0 disk connected configured unknown c0 dsk c1t1d0 disk connected configured unknown usb0 1 unknown empty unconfigured ok usb0 2 unknown empty unconfigured ok 6 Perform one of the following tas...

Страница 68: ...y a Drive Related Information Determine Which Drive Is Faulty on page 61 Remove a Drive or Drive Filler on page 61 Install a Drive or Drive Filler on page 65 68 SPARC T8 1 Server Service Manual January 2022 ...

Страница 69: ... extend the server from the rack to access the fans Each fan module contains two fans mounted in an integrated hot serviceable component These topics describe how to service faulty fan modules Fan Module LEDs on page 70 Determine Which Fan Module Is Faulty on page 71 Remove a Fan Module on page 71 Install a Fan Module on page 73 Verify a Fan Module on page 75 Related Information Preparing for Serv...

Страница 70: ...n Module LEDs LED Color Status When Lit Power OK Green The server is powered on and the fan module is functioning correctly Service Required Amber The fan module is faulty 70 SPARC T8 1 Server Service Manual January 2022 ...

Страница 71: ...ase in server operating temperature Related Information Front Panel Components on page 11 Rear Panel Components on page 13 Extend the Server to the Service Position on page 49 Remove a Fan Module on page 71 Detecting and Managing Faults on page 21 Remove a Fan Module Caution While the fans provide some cooling redundancy if a fan module fails replace it as soon as possible to maintain server avail...

Страница 72: ...r then swing it open 3 Identify the faulty fan module with a corresponding Service Required LED The Service Required LEDs are located near the fan modules as shown in Determine Which Fan Module Is Faulty on page 71 4 Loosen the screw on the fan module panel 1 The screws should only be finger tight If you have difficulty loosening a screw by hand use a No 2 Phillips screwdriver 5 Grasp the fan modu...

Страница 73: ...nd the power cords are removed 6 Install a new fan module See Install a Fan Module on page 73 Related Information Determine Which Fan Module Is Faulty on page 71 Extend the Server to the Service Position on page 49 Install a Fan Module on page 73 Install a Fan Module Caution To ensure proper cooling ensure that you install the replacement fan module in the same slot from which the faulty fan was r...

Страница 74: ...o middle fan modules are not caught b Apply firm pressure to fully seat the fan module You will hear a click when the fan modue is properly seated c Tighten the green screw to hold the fan module in place panel 2 This screw should only be finger tight Do not use a screwdriver to tighten it 4 If the server is powered during this procedure verify the new fan module See Verify a Fan Module on page 75...

Страница 75: ...le when the server is powered down the LEDs might stay lit until power is restored to the server and the server can determine that the fan module is functioning properly 3 Use the Oracle ILOM show faulty command to verify that the fault has been cleared See Identify Faulted Components on page 23 for more information on using the show faulty command Consider these two possibilities If the previous ...

Страница 76: ...Verify a Fan Module Front Panel Components on page 11 Rear Panel Components on page 13 76 SPARC T8 1 Server Service Manual January 2022 ...

Страница 77: ...ge 77 Remove a Power Supply on page 78 Install a Power Supply on page 80 Verify a Power Supply on page 82 Related Information Rear Panel Components on page 13 Locate a Faulty Power Supply View the following LEDs which are lit when a power supply fault is detected Rear PS Fault LED on the front bezel of the server See Front Panel Controls and LEDs on page 28 Service Required LED on the faulted powe...

Страница 78: ...he failed power supply installed in the server until you replace it with a new power supply You can perform this procedure while the server is running See Component Service Categories on page 43 for more information about hot service procedures 1 Prepare for servicing a Attach an antistatic wrist strap b If necessary release the CMA to access the power supplies See Release the CMA on page 51 Do no...

Страница 79: ...he ejector arm 4 Slide the power supply out of the chassis Caution There is no restraint mechanism on the power supply to prevent it from sliding completely out of the chassis Use care when removing the power supply to prevent it from falling Servicing Power Supplies 79 ...

Страница 80: ...wer supply See Install a Power Supply on page 80 Related Information Locate a Faulty Power Supply on page 77 Install a Power Supply on page 80 Install a Power Supply 1 If necessary release the CMA to access the power supplies See Release the CMA on page 51 Do not allow the CMA to hang unsupported while it is unattached 2 Align the power supply with the empty power supply chassis bay 3 Slide the po...

Страница 81: ...connecting the CMA see Attach the CMA to the Server in SPARC T8 1 Server Installation Guide 6 Verify that the AC OK LED is lit See Locate a Faulty Power Supply on page 77 7 Verify that the following LEDs are not lit Service Required LED on the power supply Front and rear Service Required LEDs Rear PS Failure LED on the bezel of the server See Interpreting LEDs on page 27 8 Verify a Power Supply on...

Страница 82: ...nents on page 23 for more information on using the show faulty command Consider these possibilities If the previous steps did not clear the fault see Detecting and Managing Faults on page 21 for information about the tools and methods you can use to diagnose component faults If the previous steps indicate that no faults have been detected then the component has been replaced successfully No furthe...

Страница 83: ...tall a DIMM on page 96 Install a Memory Riser on page 99 Enable and Verify a DIMM on page 103 DIMM Configuration Errors on page 105 Memory Riser and DIMM Configuration The motherboard provides eight slots for DIMMs You can add a pair of memory risers each with four DIMM slots making a total of 16 DIMMs in the server The memory configuration rules for the server are as follows In all configurations...

Страница 84: ... on page 90 Remove a Memory Riser on page 91 Remove a DIMM on page 95 Install a DIMM on page 96 Checking DIMM Compatibility Each DIMM is affixed with an identifying label The first four characters on the label describe the DIMM memory capacity the second four characters describe the rank classification Use these labels to identify the DIMMs installed in the server to verify that any replacement DI...

Страница 85: ...2Rx4 64 Gbyte 8 Gbit Quad rank x4 4Rx4 128 Gbyte 16 Gbit Quad rank x4 2S2Rx4 Memory Riser and DIMM FRU Names The server can contain 16 DIMMs Eight DIMMs are installed on the motherboard An optional eight DIMMs can be installed on two memory risers mounted on the motherboard above the initial DIMMs Four DIMMs are installed on each memory riser Labels on the transparent airflow cover identify the na...

Страница 86: ...SYS MB CM CMP BOB00 CH0 Note DIMM names that include CH0 have black ejectors and DIMM names that include CH1 have white ejectors Physical Location Seen From Rear Memory Riser or DIMM FRU Name Left Memory Riser 1 2 3 4 SYS MB CM CMP MR1 riser SYS MB CM CMP MR1 BOB11 CH0 SYS MB CM CMP MR1 BOB11 CH1 SYS MB CM CMP MR1 BOB31 CH0 SYS MB CM CMP MR1 BOB31 CH1 Left motherboard SYS MB CM CMP BOB30 CH0 86 SP...

Страница 87: ...lated Information Memory Riser and DIMM Configuration on page 83 Checking DIMM Compatibility on page 84 Locate a Faulty DIMM Fault Remind Button on page 90 Locate a Faulty DIMM Oracle ILOM on page 89 Enable and Verify a DIMM on page 103 Add Memory to the Server Caution These procedures require that you handle components that are sensitive to ESD Follow antistatic practices to avoid damage or compo...

Страница 88: ... the memory risers 8 Return the server to operation 9 Enable and verify the new DIMMs Replace a Faulty DIMM Caution This procedure requires handling components that are sensitive to ESD Follow antistatic practices to avoid damage or component failure Customers can perform this procedure but the system must first be completely powered down and all power cords unplugged See Component Service Categor...

Страница 89: ... same rank classification as the faulty DIMM 8 Install the replacement DIMM 9 Install the memory riser that you removed 10 Return the server to operation 11 Enable and verify the replacement DIMM Locate a Faulty DIMM Oracle ILOM The Oracle ILOM show faulty command displays current faults including DIMM failures 1 Type show faulty at the Oracle ILOM prompt If a DIMM is faulty the show faulty output...

Страница 90: ... Names on page 85 Remove a Memory Riser on page 91 Remove a DIMM on page 95 Locate a Faulty DIMM Fault Remind Button This procedure describes how to identify faulty DIMMs using the DIMM fault indicator button after you have prepared the system for service These buttons are located on both the motherboard and the memory riser cards Press the DIMM fault indicator button to illuminate the faulty DIMM...

Страница 91: ...to light fault LEDs Related Information Locate a Faulty DIMM Oracle ILOM on page 89 Remove a Memory Riser on page 91 Remove a DIMM on page 95 Remove a Memory Riser Caution These procedures require that you handle components that are sensitive to ESD Follow antistatic practices to avoid damage or component failure Servicing Memory Risers and DIMMs 91 ...

Страница 92: ...mation about cold service procedures Perform this procedure to replace a faulty memory riser or to access the DIMMs on the motherboard below a memory riser 1 Prepare the system for service See Preparing for Service on page 39 2 Loosen the four screws that attach the memory riser to the standoffs Use a T15 Torx driver to loosen the captive screws 92 SPARC T8 1 Server Service Manual January 2022 ...

Страница 93: ...Remove a Memory Riser 3 Lift the handle on the memory riser to release it from the connector Servicing Memory Risers and DIMMs 93 ...

Страница 94: ... the memory riser on an antistatic mat 6 Install a new memory riser or continue with the service task that required removing the memory riser for access Related Information Remove a DIMM on page 95 Install a DIMM on page 96 Install a Memory Riser on page 99 94 SPARC T8 1 Server Service Manual January 2022 ...

Страница 95: ...n replacing a faulty motherboard You can perform this procedure but the server must first be completely powered down and all power cords unplugged See Component Service Categories on page 43 for more information about cold service procedures Caution Whenever you remove a DIMM or a DIMM filler you should replace it with another DIMM or DIMM filler before powering on the server Otherwise the server ...

Страница 96: ... antistatic mat Related Information Install a DIMM on page 96 Remove a Memory Riser on page 91 Install a Memory Riser on page 99 Install a DIMM Caution This procedure requires handling components that are sensitive to ESD Follow antistatic practices to avoid damage or component failure 96 SPARC T8 1 Server Service Manual January 2022 ...

Страница 97: ...all power cords unplugged See Component Service Categories on page 43 for more information about cold service procedures Caution Whenever you remove a DIMM you should replace it with another DIMM before applying power to the server Otherwise the server might overheat due to improper airflow 1 Attach an antistatic wrist strap Then unpack the DIMMs and place them on an antistatic mat Servicing Memor...

Страница 98: ...lever 3 Align each DIMM with the empty connector slot aligning the notch in the DIMM with the key in the connector The notch ensures that the DIMM is oriented correctly 4 Gently press the DIMM into the slot until the ejector tabs lock the DIMM in place Related Information Memory Riser and DIMM Configuration on page 83 98 SPARC T8 1 Server Service Manual January 2022 ...

Страница 99: ...tatic practices to avoid damage or component failure The system must be completely powered down before performing this procedure See Component Service Categories on page 43 for more information about cold service procedures Perform this procedure to install a memory riser in order to replace a faulty memory riser or to install a memory riser you removed to access other components such as the DIMMs...

Страница 100: ...Install a Memory Riser The handle on the memory riser is closest to the center of the server 100 SPARC T8 1 Server Service Manual January 2022 ...

Страница 101: ...Install a Memory Riser 2 Lower the handle on the memory riser to seat the connector 3 Tighten the four screws that secure the memory riser to the standoffs Servicing Memory Risers and DIMMs 101 ...

Страница 102: ...tall a DIMM on page 96 5 Return the Server to Operation Related Information Memory Riser and DIMM Configuration on page 83 Checking DIMM Compatibility on page 84 Remove a Memory Riser on page 91 Remove a DIMM on page 95 Install a Memory Riser on page 99 Enable and Verify a DIMM on page 103 102 SPARC T8 1 Server Service Manual January 2022 ...

Страница 103: ...ays the fault the set command clears it set SYS MB CM0 CMP MR0 BOB1 CH0 DIMM clear_fault_action true Are you sure you want to clear SYS MB CM0 CMP MR0 BOB1 CH0 DIMM y n y Set clear_fault_action to true 3 For a host detected fault perform the following steps to verify the new DIMM a Set the virtual keyswitch to diag so that POST runs in Service mode set HOST keyswitch_state Diag Set keyswitch_state...

Страница 104: ...ins at the OpenBoot prompt type boot g Return the virtual keyswitch to Normal mode set HOST keyswitch_state Normal Set keyswitch_state to Normal h Switch to the system console and type fmadm faulty If any faults are reported refer to the diagnostics instructions described in Identify Faulted Components on page 23 4 Switch to the Oracle ILOM command shell 5 Type show faulty Target Property Value SP...

Страница 105: ...Configuration Errors When the server boots system firmware checks the memory configuration against the rules described in Memory Riser and DIMM Configuration on page 83 Any violations of these rules produce a general error message Please refer to the service documentation for supported memory configurations In some cases the server boots a degraded state WARNING Running with a nonstandard DIMM con...

Страница 106: ...106 SPARC T8 1 Server Service Manual January 2022 ...

Страница 107: ...le PCIe cards All slots support x8 PCIe cards and two slots can support x16 PCIe cards To determine the slot in which to install a PCIe card follow these guidelines Install cards that require a specific slot Refer to the SPARC T8 1 Server Product Notes and the documentation for each card to determine if there are slot requirements The switch card supporting NVMe drives must be in slot 3 because of...

Страница 108: ...ion Rear Panel Components on page 13 Server Block Diagram on page 17 PCIe Card Configuration on page 107 Remove a PCIe Card or Filler on page 108 Install a PCIe Card or Filler on page 110 Remove a PCIe Card or Filler Caution This procedure requires that you handle components that are sensitive to ESD This sensitivity can cause the component to fail To avoid damage ensure that you follow antistatic...

Страница 109: ...te the slot location for each PCIe card you plan to remove 3 Unplug all data cables from the PCIe card Note the location of all cables for reinstallation later 4 Remove any transceivers from the PCIe card before removing the card 5 Remove the PCIe card by completing the following tasks a Rotate the PCIe card locking mechanism panel 1 b Carefully lift the PCIe card or filler from the card slot pane...

Страница 110: ...structions 1 Prepare the system for service See Preparing for Service on page 39 2 Attach an antistatic wrist strap unpack the PCIe card or PCIe filler and place on an antistatic mat 3 Remove any transceivers from the PCIe card before installing the card 4 Ensure that the server is powered off and all power cords are disconnected from the server power supplies See Removing Power From the Server on...

Страница 111: ...on on page 153 9 Refer to the documentation shipped with the PCIe card for information about configuring the PCIe card including installing required operating systems To create or recover RAID configurations refer to the LSI MegaRAID SAS Software User s Guide which is available at https www broadcom com support oem oracle Related Information PCIe Card Configuration on page 107 Remove a PCIe Card o...

Страница 112: ...112 SPARC T8 1 Server Service Manual January 2022 ...

Страница 113: ... You can perform this cold service procedure Power down the server completely before performing this procedure Caution This procedure requires that you handle components that are sensitive to ESD This sensitivity can cause the components to fail To avoid damage ensure that you follow antistatic practices as described in Prevent ESD Damage on page 49 1 Prepare the system for service See Preparing f...

Страница 114: ...h the new eUSB drive If the screw is too tight to remove by hand use a Torx 10 driver to loosen it 3 Lift the eUSB drive up to disconnect it from the motherboard 4 Install a new eUSB drive See Install the eUSB Drive on page 115 Related Information Install the eUSB Drive on page 115 114 SPARC T8 1 Server Service Manual January 2022 ...

Страница 115: ...sitive to ESD This sensitivity can cause the components to fail To avoid damage ensure that you follow antistatic practices as described in Prevent ESD Damage on page 49 1 Ensure you are taking all ESD precautions before handling the eUSB drive See Prevent ESD Damage on page 49 2 Press the eUSB drive into the socket on the motherboard 3 Hand tighten the screw to secure the drive to the motherboard...

Страница 116: ...stall the eUSB Drive Do not use a tool to tighten the screw further 4 Return the Server to Operation Related Information Remove the eUSB Drive on page 113 116 SPARC T8 1 Server Service Manual January 2022 ...

Страница 117: ...fore performing these procedures Replace the Battery on page 117 Related Information Detecting and Managing Faults on page 21 Replace the Battery 1 Prepare the host for battery replacement To correctly reset the date and time before replacing a battery you must prevent the host from automatically powering on and disable any NTP connections a Check the HOST_AUTO_POWER_ON property show SP policy HOS...

Страница 118: ...Replacing the battery is a cold service procedure The server must be completely powered off and power cables disconnected before performing this procedure a Prepare the server for service b If a PCIe card is in slot 6 remove it to improve access to the battery See Remove a PCIe Card or Filler on page 108 c Remove the old battery 118 SPARC T8 1 Server Service Manual January 2022 ...

Страница 119: ...e facing the side of the server e If you needed to remove a PCIe card from slot 6 replace that card See Install a PCIe Card or Filler on page 110 f Return the Server to Operation 3 Reset the system clock a Use the Oracle ILOM clock command to reset the system clock The following example sets the date to August 22 2016 and the timezone to EDT set SP clock datetime 081221302016 timezone EDT Servicin...

Страница 120: ...he SP policy HOST_POWER_ON was enabled before you replaced the battery you must re enable it set SP policy HOST_POWER_ON enabled c If the SP clock usentpserver property was enabled before you replaced the battery you must re enable it set SP clock usentpserver enabled 4 Verify the battery show SYS MB BAT Related Information Identify Faulted Components on page 23 120 SPARC T8 1 Server Service Manua...

Страница 121: ...acing the SPM you must restore the configuration settings maintained in the SPM Before replacing the SPM save the configuration using the Oracle ILOM backup utility Refer to the Oracle ILOM documentation for instructions on backing up and restoring the Oracle ILOM configuration After replacing the SPM the new SPM firmware component and the existing host firmware component must be consistent with e...

Страница 122: ... be off when an SPM fault is detected 1 If possible back up the Oracle ILOM configuration before removing the SPM After you replace the SPM restoring the SPM configuration will be easier if you previously saved the configuration using the Oracle ILOM backup utility Refer to the Oracle ILOM documentation for instructions on backing up and restoring the Oracle ILOM configuration To retain the same v...

Страница 123: ...the SPM on page 123 Install the SPM You can perform this cold service procedure The server must be completely powered down before performing this procedure See Component Service Categories on page 43 for more information about this category of service procedures 1 Remove a defective SPM or remove the SPM you will install in a new motherboard See Remove the SPM on page 122 Servicing the SPM 123 ...

Страница 124: ...ing position See Return the Server to the Normal Operating Position on page 158 c Reconnect the power cords to the power supplies See Attach Power Cords on page 159 5 Prior to powering on the server connect a terminal or a terminal emulator PC or workstation to the SER MGT port If the replacement SPM detects that the SPM firmware is not compatible with the existing host firmware further action wil...

Страница 125: ...n that was installed prior to replacing the SPM 8 If you created a backup of your Oracle ILOM configuration use the Oracle ILOM restore utility to restore the configuration of the replacement SPM Refer to the Oracle ILOM documentation for instructions 9 Power on the server See Power On the Server Oracle ILOM on page 159 or Power On the Server System Power Button on page 160 10 If TPM was initializ...

Страница 126: ...reviation such as EST Related Information Oracle ILOM documentation Remove the SPM on page 122 Verify the SPM on page 126 Verify the SPM 1 Verify that the SP Status LED is illuminated green Note that the LED flashes green while the SPM initializes the Oracle ILOM firmware See Interpreting LEDs on page 27 for information about the status of the SP LED 2 Use the Oracle ILOM show faulty command to ve...

Страница 127: ...mation about the tools and methods you can use to diagnose component faults If the previous steps indicate that no faults have been detected then the component has been replaced successfully No further action is required Related Information Oracle ILOM documentation Install the SPM on page 123 Servicing the SPM 127 ...

Страница 128: ...128 SPARC T8 1 Server Service Manual January 2022 ...

Страница 129: ...sure that all power is removed from the server before removing or installing the motherboard assembly You must disconnect the power cables from the server before performing these procedures Caution These procedures require that you handle components that are sensitive to ESD This sensitivity can cause the component to fail To avoid damage ensure that you follow antistatic practices as described in...

Страница 130: ...oard or the SPM you must update the firmware so the portions of firmware in the SPM and on the motherboard are consistent 1 Prepare the system for service See Preparing for Service on page 39 2 Remove the airflow cover See Open and Remove the Airflow Cover on page 54 3 Remove all PCIe cards See Remove a PCIe Card or Filler on page 108 Always remove transceivers from a PCIe card before removing the...

Страница 131: ...ory Riser on page 91 You will reinstall the memory risers on the new motherboard Keep track of which side each memory riser came from and return them to their original position 7 Remove DIMMs from the motherboard See Remove a DIMM on page 95 You will reinstall the DIMMs on the new motherboard Keep track of which slot each DIMM came from and return them to their original position Servicing the Moth...

Страница 132: ...les 10 Disconnect the ribbon cables from the motherboard that go to the left and right LED indicator modules panel 1 The right LED indicator module include the front USB 2 0 ports The left and right LED indicator modules do not need to be removed to replace the motherboard 11 Disconnect the cable from the server intrusion switch panel 1 132 SPARC T8 1 Server Service Manual January 2022 ...

Страница 133: ...the Drive Backplane on page 147 13 Disconnect the mid wall from the chassis a Remove the screw using a T20 Torx driver on each side of the chassis that secures the mid wall to the chassis panel 3 b Loosen the four green captive screws that secure the mid wall to the bottom of the chassis panel 4 Servicing the Motherboard 133 ...

Страница 134: ...y out of the server The power supplies do not need to be removed from the chassis to lift out the motherboard 16 Lift the motherboard out of the chassis panel 6 You can use the bar by the rear I O panel and the metal handle in front of the cable channel as handles to lift the motherboard 17 Place the motherboard on an antistatic mat 134 SPARC T8 1 Server Service Manual January 2022 ...

Страница 135: ...the new motherboard The SPM contains the Oracle ILOM system configuration data and the SC PROM contains the system host ID and MAC address Transferring these components preserves the system specific information stored on these modules Whenever you replace the motherboard or the SPM you must update the firmware so the portions of firmware in the SPM and on the motherboard are consistent 1 Unpack th...

Страница 136: ...nel as handles to lift the motherboard Ensure that the remaining cables do not get caught on edges of the motherboard a Tilt the motherboard to the right side so it gets under the power supplies Be sure the power supplies are pulled out slightly from their slots when you insert the motherboard b Level the motherboard in the server chassis 136 SPARC T8 1 Server Service Manual January 2022 ...

Страница 137: ... standoffs d Push the power supplies in to engage securely with the motherboard 3 Insert the mid wall into the chassis panel 2 4 Fasten the mid wall to the chassis a Tighten the four green captive screws that secure the mid wall to the bottom of the chassis panel 3 Servicing the Motherboard 137 ...

Страница 138: ...Use a No 2 Phillips screwdriver to tighten the captive screws b Fasten a screw using a T20 Torx driver on each side of the chassis to secure the mid wall to the chassis panel 4 138 SPARC T8 1 Server Service Manual January 2022 ...

Страница 139: ... cables to the motherboard from the left and right LED indicator modules panel 2 7 Reconnect the signal cable and power cable from the motherboard to the drive backplane See Install the Drive Backplane on page 149 8 Install the four fan modules See Install a Fan Module on page 73 Servicing the Motherboard 139 ...

Страница 140: ...123 11 Remove the eUSB device that comes with the new motherboard and install it onto the old motherboard Install the eUSB drive that you removed from the old motherboard onto the new motherboard See Remove the eUSB Drive on page 113 and Install the eUSB Drive on page 115 12 Install the SC PROM on the motherboard Use the SC PROM you removed from a motherboard 13 Install any memory risers 140 SPARC...

Страница 141: ...server connect a terminal or a terminal emulator PC or workstation to the SP through the SER MGT port The SP detects the host firmware on the replacement motherboard is not compatible with the existing SP firmware further action will be suspended and the following message will be displayed Unrecognized Chassis This module is installed in an unknown or unsupported chassis You must upgrade the firmw...

Страница 142: ... the FRUID of the new motherboard If the replacement motherboard must have the same serial number as the server prior to servicing trained service personnel must take this action in a special service mode Related Information Oracle ILOM documentation Remove the Motherboard on page 129 Reactivate RAID Volumes on page 142 Verify the Motherboard on page 145 Reactivate RAID Volumes Perform this task o...

Страница 143: ...ame scsi you could type the full device path name such as pci 301 pci 2 scsi 0 6 List all connected logical RAID volumes to determine which volumes are in an inactive state ok show volumes For example the following output shows an inactive volume ok show volumes Volume 0 Target 389 Type RAID1 Mirroring WWID 03b2999bca4dc677 Optimal Enabled Inactive 2 Members 583983104 Blocks 298 GB Disk 1 Primary ...

Страница 144: ...ASDeviceName 5000c50016f75e4f SASAddress 5000c50016f75e4d PhyNum 1 Target 389 Volume 0 Unit 0 Disk LSI Logical Volume 3000 583983104 Blocks 298 GB VolumeDeviceName 33b2999bca4dc677 VolumeWWID 03b2999bca4dc677 pci 300 pci 2 usb 0 hub 3 storage 1 disk 0 Unit 0 Removable Read Only device AMI Virtual CDROM 1 00 ok probe nvme all pci 303 pci 2 pci 0 pci 7 nvme 0 NVME Controller VID 8086 SSVID 108e SN P...

Страница 145: ... ILOM show faulty command to verify that the fault has been cleared See Identify Faulted Components on page 23 for more information on using the show faulty command 2 Perform one of the following tasks based on your verification results If the previous steps did not clear the fault see Detecting and Managing Faults on page 21 for information about the tools and methods you can use to diagnose comp...

Страница 146: ...146 SPARC T8 1 Server Service Manual January 2022 ...

Страница 147: ...Pull each drive out far enough to disengage it from the drive backplane See Remove a Drive or Drive Filler on page 61 Note You do not need to completely remove the storage drives from the server Simply pull them out far enough to disengage them from the drive backplane If you do remove the storage drives from the server record their locations so that you can reinstall them in the same locations 3 ...

Страница 148: ...ons in order to ease proper reconnection of the cables b Disconnect the power cable from the drive backplane panel 2 c If present disconnect the two optional NVMe cables from the drive backplane panel 2 148 SPARC T8 1 Server Service Manual January 2022 ...

Страница 149: ...he drive backplane away from the standoff hooks and spring tab and out of the chassis panel 6 7 Place the drive backplane on an antistatic mat 8 Install a drive backplane or continue the service procedure that required aceess See Install the Drive Backplane on page 149 Related Information Internal Component Locations on page 14 Install the Drive Backplane on page 149 Install the Drive Backplane 1 ...

Страница 150: ...ive backplane 2 Using a No 2 Phillips screwdriver install and tighten the spring mounted screw on the power supply side of the server to secure the drive backplane to the chassis panel 3 3 Reconnect the cables to the drive backplane 150 SPARC T8 1 Server Service Manual January 2022 ...

Страница 151: ...ve Backplane 1 Use the Oracle ILOM show faulty command to verify that the fault has been cleared See Identify Faulted Components on page 23 for more information on using the show faulty command 2 Perform one of the following tasks based on your verification results If the previous steps did not clear the fault see Detecting and Managing Faults on page 21 for information about the tools and methods...

Страница 152: ...152 SPARC T8 1 Server Service Manual January 2022 ...

Страница 153: ...erating position Replace the Fan Cover on page 154 Install and Close the Airflow Cover on page 155 Replace the Top Cover on page 157 Return the Server to the Normal Operating Position on page 158 2 Connect the power cords to the server Attach Power Cords on page 159 3 Power on the server Power On the Server Oracle ILOM on page 159 Power On the Server System Power Button on page 160 Returning the S...

Страница 154: ...fan cover with the screw holes and fasten the 12 No 2 Phillips screws to the top and side 2 Check that the two latches engage when you close the fan cover Related Information Replace the Top Cover on page 157 154 SPARC T8 1 Server Service Manual January 2022 ...

Страница 155: ...e to reattach or install an airflow cover and to lower and secure the airflow cover 1 If you need to reattach the airflow cover open the fan cover 2 Align the airflow cover on its hinge edge 3 Attach the hinged tabs to the server 4 Lower the airflow cover Returning the Server to Operation 155 ...

Страница 156: ...stall and Close the Airflow Cover Make sure the two pairs of side tabs clear the sides of the server Related Information Replace the Top Cover on page 157 156 SPARC T8 1 Server Service Manual January 2022 ...

Страница 157: ...rear of the server 2 Slide the top cover toward the rear of the chassis until the rear cover lip engages with the rear of the chassis When the top cover is seated the green button clicks into place Related Information Remove the Top Cover on page 53 Return the Server to the Normal Operating Position on page 158 Returning the Server to Operation 157 ...

Страница 158: ... the side of each rail 2 While pushing on the release tabs slowly push the server into the rack Ensure that the cables do not get in the way 3 Reconnect the cables to the rear of the server If the CMA is in the way disconnect the left CMA release and swing the CMA open See Release the CMA on page 51 4 Reconnect the CMA Swing the CMA closed and latch it to the left rack rail Refer to Attach the CMA...

Страница 159: ...er on the server See Power On the Server Oracle ILOM on page 159 or Power On the Server System Power Button on page 160 Related Information Power On the Server Oracle ILOM on page 159 Power On the Server System Power Button on page 160 Power On the Server Oracle ILOM Type this command at the Oracle ILOM prompt start System You will see an alert message on the system console This message indicates ...

Страница 160: ...olid green when the SP has successfully booted After the SP has booted the Power OK LED on the front panel begins flashing slowly indicating that the host is in standby power mode 2 Press and release server power button on the server front panel You might need to use a pointed object such as a pen or pencil When main power is applied to the server the main Power OK LED begins to blink more quickly...

Страница 161: ...re CMA Cable management arm SPARC T8 1 and SPARC T8 2 Cable management assembly SPARC T8 4 CMP Chip multiprocessor CRU Customer replaceable unit E ESD Electrostatic discharge eUSB drive Embedded universal serial bus drive F FRU Field replaceable unit Glossary 161 ...

Страница 162: ... SPARC See Oracle VM Server for SPARC M MAC Machine access code MAC address Media access controller address MSGID Message identifier N NET MGT Network management port An Ethernet port on the server SP NMI Nonmaskable interrupt NVMe Nonvolatile memory express controller The optional NVMe switch card provides NVMe services in the server O OBP OpenBoot PROM Sometimes OBP is used in file names and mes...

Страница 163: ...st PROM Programmable read only memory PSH Predictive self healing S SAS Serial attached SCSI SCC System configuration chip SCC PROM System configuration chip on programmable read only memory Removable module containing system configuration data SER MGT port Serial management port A serial port on the server SP SP Service processor In the server the SP is a card with its own OS that is operating an...

Страница 164: ...SSD SSD Solid state drive SSH Secure shell U UUID Universal unique identifier 164 SPARC T8 1 Server Service Manual January 2022 ...

Страница 165: ...ors 105 DIMMs adding 87 checking compatibility of 84 enabling new 103 FRU names 85 identifying 84 installing 96 locating faulty fault remind button 90 Oracle ILOM 89 physical layout 85 rank classification 84 removing 91 95 replacing faulty 88 supported configurations 83 verifying 103 disabled component detection checking for 25 dmesg command 32 drive backplane installing 149 removing 147 verifying...

Страница 166: ...eUSB drive 115 fans 73 memory risers 99 motherboard 135 PCIe cards 110 power supplies 80 SPM 123 top cover 157 L LEDs Fan Module Fault 28 front panel 28 interpreting 27 Locator 28 30 43 NET MGT port Link and Activity 30 NET MGT port Speed 30 NET ports Link and Activity 30 on front panel 11 on rear panel 13 Overtemp 11 Overtemperature 28 30 Power OK 28 30 Power Supply Fault 11 Service Required 28 3...

Страница 167: ...OM POST properties 36 Overtemperature LED 28 30 Overtemperature LED location of 11 P PCIe cards configuration rules 107 installing 110 removing 108 root complex paths 108 slot locations 13 13 physical layout CMP memory risers DIMMs 85 populating memory risers 83 POST about 34 configuration examples 34 configuring 34 Power button 28 Power button location of 11 power supplies fault LED location of 1...

Страница 168: ...installing 123 removing 122 verifying 126 standby power defined 47 status LEDs locations of 13 symbols safety 40 System OK indicator 28 30 T top cover installing 157 removing 53 troubleshooting 32 U USB ports location of front 11 rear 13 UUID 23 V var adm messages file 33 verifying DIMMs 103 verifying function of replaced drive backplane 151 drives 66 fans 75 motherboard 145 power supplies 82 SPM ...

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