Oracle netra X5-2, Руководство по обслуживанию

Страница: 23 / 274

Understanding Diagnostics
Step Situation or Task YES?
Next Step
NO?
Next Step
20. Does the SP fault LED persist? Step 40 Step 1
21. Check the chassis status LEDs. See “Front Panel LEDs” on page 31 or “Oracle ILOM
Legacy Targets for LED States” on page 57 .
22. Do the chassis status LEDs indicate a fault? Step 1 Step 23
23. Check the drive status LEDs. See “Front Panel LEDs” on page 31 and “SAS Drive
LEDs” on page 94 , or “Oracle ILOM Legacy Targets for LED States” on page 57 .
24. Do the drive LEDs indicate a fault? Step 1 Step 25
25. Check the network status LEDs. See “Rear Panel LEDs” on page 33 .
26. Do the network status LEDs indicate a fault? Step 27 Step 1
27. Inspect and replace cables as necessary. Then go to Step 1.
28. Check the logs for information. See “Display Oracle ILOM Log Entries” on page 35 .
29. Do the log entries identify the problem? Step 30 Step 34
30. Is the problem identified as a hardware problem? Step 32 Step 31
31. The problem is software related. See Server Administration .
32. Is sufficient information provided to justify a service operation? Step 33 Step 34
33. Perform the service operation on the identified component. See “Resettable
Targets” on page 51 and “Identifying Components” on page 13 .
34. Is the server fully powered up? Step 36 Step 35
35. Fully power up the server. See “Power On the Server (Oracle ILOM)” on page 261 . Then go
to Step 36.
36. Perform general diagnostics. See “Determining Component Health” on page 43 .
37. Do the general diagnostics identify any specific component as faulty? Step 38 Step 31
38. Perform tests on the specific component. See “Displaying Faulty Components” on page 46 .
39. Does the component pass functional tests? Step 31 Step 33
40. Replace the motherboard. See “Servicing the Motherboard” on page 227 . Then go to Step 1.
Related Information
■
“Understanding Diagnostic Tools Available During Server States” on page 23
■
“Access the SP (Oracle ILOM)” on page 28
■
“Network Management Troubleshooting Guidelines” on page 30
Understanding Diagnostic Tools Available During
Server States
These tables describe the diagnostic tools that are available to you, according to the state of the
server.
Detecting and Managing Faults 23