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Care and Handling

Use the following precautions when operating the Oracle MICROS Mobile Receipt Printer
M31:

•

Always exercise care when operating and handling the printer.

•

Use a chamois or a clean, lint-free cloth to clean the printer surface. Do not use
chemical, alcohol, or petroleum-based cleaners that are not recommended for
plastics.

•

Spilled liquids can cause damage to the circuits in the printer.

•

Do not place equipment near food preparation areas, glass racks, or water stations.

•

Avoid prolonged exposure of the printer to any strong heat source.

•

Do not use any power supply other than the one recommended for use with each
printer.

•

Never attempt to disassemble the printer, as this will void any warranty.

The Oracle MICROS Hardware Site Preparation Guide contains additional environmental
and placement considerations.

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Содержание MICROS M31

Страница 1: ...Oracle MICROS Mobile Receipt Printer M31 Setup Guide Release 1 0 F12907 01 January 2019 ...

Страница 2: ...ns applicable to the programs No other rights are granted to the U S Government This software or hardware is developed for general use in a variety of information management applications It is not developed or intended for use in any inherently dangerous applications including applications that may create a risk of personal injury If you use this software or hardware in dangerous applications then...

Страница 3: ... 4 4 Charging Batteries with the Quad Battery Charging Cradle 4 5 Installing Paper 4 6 Using the Belt Clip 4 8 Using the M31 Control Panel 4 9 Self Test 4 11 5 Label Printing Function 5 1 Label Function Setting 5 1 6 Connecting Peripherals 6 1 Bluetooth Pairing Modes 6 1 Connecting via Bluetooth 6 1 Connecting the Interface Cable 6 3 7 Changing the Default Language Setting 7 1 8 ORA M31 Unified Mo...

Страница 4: ...e Printer 12 1 13 Care and Handling 13 1 14 Safety Precautions for Lithium Ion Batteries 14 1 Recommendation for Charging 14 1 15 Appendix 15 1 Specifications 15 1 Receipt Paper Specification 15 3 Label Paper Specification 15 3 Quantity of Label Reference 15 3 Linerless Paper Specification 15 4 Sample Printouts 15 4 Certification 15 8 FCC Compliance Information 15 9 ...

Страница 5: ...Important Information The following product specifications and or manual content may be changed without prior notice Customer Support To contact Oracle Customer Support access My Oracle Support at the following URL https support oracle com When contacting Customer Support please provide the following Product version and program module name Functional and technical description of the problem includ...

Страница 6: ...ct functions of this product modify operational settings and load bitmap images VMSM Virtual Memory Switch Manager A function that enables software based virtual switches to set basic operational conditions of the product NV Image Download Manager Utility for downloading image files such as logos intended for repetitive printing A function that updates the printer firmware Firmware Manager 4 Bluet...

Страница 7: ...box contains the following items The bundled Oracle P N is 7120777 Note You must order the country specific power cord separately Optional Accessories Available from Oracle Note For a complete list of accessories visit the Bixolon website ...

Страница 8: ...3 1 Oracle MICROS M31 Mobile Printer Overview ...

Страница 9: ... Ensure you align the battery hook 2 Push the battery into the slot until it snaps into place NOTE The battery is partially charged at the time of purchase Fully charge the battery using the battery charger or the optional Single Battery Charging Cradle Quad Battery Charging Cradle prior to product use ...

Страница 10: ...printer power 2 Connect the power cord 2 to the power supply 1 and then connect AC power 3 Open the external interface cap in the direction of 3 4 Connect the power supply s barrel connector to the printer power connector CAUTION Use only the Oracle MICROS supplied power supply or the printer may incur serious damage Warranty does not cover this type of damage ...

Страница 11: ... the power cord 2 to the power supply 1 2 Connect the power supply s barrel connector 1 to the power connector of the Single Battery Charging Cradle 3 3 Plug the power cord 2 into an electrical outlet 4 Insert the battery 4 into the Single Battery Charging Cradle 3 until you hear a snapping sound ...

Страница 12: ...daptor and connect the adaptor to the power connector of the Quad Battery Charging Cradle 2 Plug the power cord into a power outlet Input power is 100 240VAC 50 60Hz 1 0A 3 When power is supplied the yellow green and red LEDs appear for three seconds during the self test WARNING Use only the designated power supply 12VDC 3A ...

Страница 13: ...ry from the Quad Battery Charging Cradle Table 4 1 Quad Battery Charging Cradle Status Indicators LED Charge Status Charge Time Red LED On Charging 2 5 hours Green LED Blinking Over 80 Charged Green LED On Fully Charged Red LED Blinking Error Replace CAUTION If the red LED on the charger blinks reseat the battery in the charger If the red LED continues to blink despite several attempts 4 5 times t...

Страница 14: ...Chapter 4 Installation and Usage 4 6 Installing Paper 1 Press the Open button to open the paper cover 2 Insert the paper into the printer Orient the paper so that it curls up from the bottom of the roll ...

Страница 15: ...Chapter 4 Installation and Usage 4 7 3 Pull out the paper and close the paper cover 4 Tear off any excess paper toward the side of the printer ...

Страница 16: ...Chapter 4 Installation and Usage 4 8 Using the Belt Clip 1 Insert the belt clip screw to the belt clip mounting hole 2 Tighten the belt clip screw with a coin like object Belt Clip Coin ...

Страница 17: ...Chapter 4 Installation and Usage 4 9 3 Slide the clip over the belt Using the M31 Control Panel Belt ...

Страница 18: ...EDs indicate the battery is fully charged Two blue LEDs indicate the battery is half charged One blue LED indicates the battery is at the lowest charge level Error Red LED Indicates there is a problem with the printer If the LED is on the paper cover is open or the battery must be charged or replaced If the LED is blinking either the paper has been fully used or the print head is overheated Replac...

Страница 19: ...ersion Memory Switch Settings If no issue is found with the printer after running the self test examine the other devices peripherals and software This function is independent of such other devices and software Self Test Instructions 1 Turn off the printer and close the printer paper cover 2 Press and hold the paper feed button and the power button simultaneously to turn on the printer 3 After pri...

Страница 20: ...Chapter 4 Installation and Usage 4 12 ...

Страница 21: ...abel Printing The label printing function requires the recognition of label paper gaps and black mark paper black bar in order to print If label paper gaps are not properly recognized use the auto calibration function Auto Calibration Instructions 1 Turn off the printer while in label print mode 2 Press and hold down the paper feed button and then press the power button 3 After the following print...

Страница 22: ...al 1 Legacy Pairing or PIN Mode pairing Bluetooth devices that implement the Bluetooth Core Specifications prior version 2 1 utilize Legacy Pairing The default PIN is 0000 2 Secure Simple Pairing SSP Specified by Bluetooth Core Spec v2 1 and used for any device that implements v2 1 or greater Connecting via Bluetooth The printer can be connected to devices equipped with Bluetooth communication cap...

Страница 23: ...s NFC Auto Pairing and not supported Therefore pairing the devices must be completed manually This is considered normal You can check the Bluetooth environment authentication encryption connection mode via the self test page To connect the printer with another device via Bluetooth the devices must be within 10m of one another The connection is broken if the distance between devices exceeds 10 mete...

Страница 24: ...nterface Cable 1 Open the Interface Cover 1 2 Connect the external communication cable 2 to the cable connector of the printer NOTE Use only the in box USB cable provided by Oracle 3 Connect the interface cable to the USB port 3 of the device PDAs PCs etc ...

Страница 25: ...e steps below 1 Use the Unified Mobile Utility Virtual Memory Switch Manager to set the correct language 2 Change the regional language setting in Microsoft Windows 3 Restart the PC 4 Check and change the default COM Port setting to 19200 baud 5 Change the character set print language from OPOS 6 Restart the printer ...

Страница 26: ...os intended for repetitive printing NV Image Download Manager A function that updates the printer firmware Firmware Manager Virtual Memory Switch Manager Usage 1 Connect the printer and the PC via the USB interface cable You can also perform this action over a Bluetooth connection 2 Power on the printer 3 Install the Unified Utility The executable file can be found on My Oracle Support MOS https s...

Страница 27: ...rts tab of your Bluetooth settings window 6 Open the Microsoft Windows Control Panel In the Control Panel search box type Bluetooth and then tap Change Bluetooth settings 7 In the Bluetooth Settings dialog box tap the COM Ports tab and allow the screen to refresh to show the active Outgoing COM port for the Oracle M31 printer 8 In the Unified Mobile Utility tap the Port drop down list and select t...

Страница 28: ...uetooth Settings dialog tap Add and then select Outgoing 11 Tap Browse and then locate and select Oracle M31 12 Tap OK To verify the COM port assignment From the Microsoft Windows Bluetooth Settings dialog select the COM Ports tab and then confirm the entry for the Oracle M31 printer 13 In the Unified Mobile Utility tap the Port drop down list and select the proper COM port In the following exampl...

Страница 29: ...sired country font set from the Single Byte Codepage or Double Byte Codepage drop down list a For double byte printing de select the Single Byte Codepage check box select the Double Byte Codepage check box and then select a language from the drop down list NOTE Thai printing uses the single byte setting and the PC437 USA Standard Europe default code page 16 Tap Save and then tap OK to confirm the ...

Страница 30: ...etooth Setting to change the current Bluetooth Pairing Method If preferred you have the option of selecting Legacy PIN Pairing Mode This will also enable you set a user defined PIN Code and Connection Mode Confirm the other attributes as required 19 After setting the desired function s tap Save The printer prints the current settings and prompts you to reset the printer power ...

Страница 31: ...e the printer is in use MSR Trigger N A for Oracle M31 Printer Sets MSR data scanning mode 7 modes supported Refer to GS E in the Control Commands Manual Serial Interface Configuration Changes the serial Interface setting Printer must be reset for changes to take effect Bluetooth Pairing Method Secure Simple Pairing Mode Default Provides a simplified and secure connection as specified Bluetooth Co...

Страница 32: ...splayed when establishing a Bluetooth connection maximum 12 characters long NV Image Download Manager Usage 1 In Microsoft Windows search for the ORA M31 Unified Mobile Utility and launch the program If not installed follow the installation steps as outlined in the previous section 2 Under Communication Setting select the required Interface a Select USB if connected to your PC via the USB cable b ...

Страница 33: ... Unified Mobile Utility 8 8 3 Tap the NV Image Manager button The following dialog appears 4 Tap Add Image and then locate an image bit map file from your PC 5 Tap Download use the default Address Code and then click OK ...

Страница 34: ...Chapter 8 ORA M31 Unified Mobile Utility 8 9 6 Once downloaded it will appear in the NV image List ...

Страница 35: ...s search for and open the Region settings 2 Select the Administrative tab 3 Under the Language for non Unicode programs panel select a language for the printer This should match the language selected in the OPOS settings Traditional Chinese Choose Chinese Traditional Taiwan Simplified Chinese Choose Chinese Simplified China or Singapore Japanese Choose Japanese Japan Thai Choose Thai Thailand ...

Страница 36: ...Chapter 9 Windows Regional Language Setting 9 2 Korean Choose Korean Korea 4 Restart the PC for the new language setting to take effect ...

Страница 37: ...gn character set through OPOS you must change the default COM port setting to 19200 bps 1 Navigate to the Microsoft Windows Control Panel Devices and Printers and then select the Oracle M31 printer icon to launch the Printer Properties 2 Select the Hardware tab and then tap Properties ...

Страница 38: ...Chapter 10 COM Port Setting Baud Rate 10 2 3 On the Properties dialog select the Port Settings tab and then set the Bits per second option to 19200 4 Click OK twice to save and exit ...

Страница 39: ...obtained from My Oracle Support MOS at https support oracle com Installing OPOS 1 Run the OPOS Driver installation file ORA M31_OPOS_Driver_Setup_EN_V4 4 1 exe 2 On the intro screen tap Next 3 On the License Agreement screen accept the terms software license and then tap Next 4 On the Setup Type screen select an installation type and then tap Next The default installation locations are 32bit OS C ...

Страница 40: ...1 in the Device List under the POS Printer category and then click Next 3 The Select Interface section should have Serial and Bluetooth checked Ensure the desired COM port is unused In this example COM4 is selected 4 Enter a Logical Device Name LDN This will be the name used in Simphony EMC 5 Set the BaudRate to 19200 Other selections can be set as shown below 6 Ensure the printer is powered on an...

Страница 41: ...ve error you must change to another COM port The Bluetooth printer will likely use COM3 or COM4 Successful connections appear as follows 7 Tap Print P to display a success message and to print a message The following image shows the printer is successfully configured in OPOS ...

Страница 42: ...OS Driver Installation and Setup 11 4 8 On the ORA M31 OPOS Setup Utility main screen tap Advanced to select the required character set The default is English 9 Select a character set from the Characterset list box ...

Страница 43: ...ode Pages Manual for a complete listing of the SPP R310 character code tables Language Character set English 437 Traditional Chinese 950 Simplified Chinese 936 Japanese 932 Thai 874 Korean 949 11 Tap Save then tap OK to finish OPOS configuration Setting Up an OPOS Printer in Simphony EMC In Simphony EMC configure the Bixolon 310 printer as an OPOS printer Printer Type OPOS Printer Thermal Printer ...

Страница 44: ...Chapter 11 OPOS Driver Installation and Setup 11 6 Device Name Logical Device Name you configured in OPOS which is BTPRINTER in this case Buffer Out Enabled Buffer All Data Before Printer Enabled ...

Страница 45: ...y BIXOLON for cleaning or equivalent Cleaning the Printer 1 Open the paper cover and remove the paper 2 Clean the print head A using a cleaning pen Apply the cleaning pen from the center to the edge of the print head A for cleaning 3 Using the cleaning pen remove the paper dust from the paper detection sensor B The sensor could be located in the middle or on left or on right 4 Do not use the print...

Страница 46: ...hot area of the print head with your hand while cleaning it Static electricity can damage the print head Avoid scratching the print head Clean the print head periodically if linerless paper is used Recommended cleaning period is after consuming twenty rolls of linerless paper 100 meters or approximately once a week Print quality may be degraded or print head life may be shortened if it is not clea...

Страница 47: ...e not recommended for plastics Spilled liquids can cause damage to the circuits in the printer Do not place equipment near food preparation areas glass racks or water stations Avoid prolonged exposure of the printer to any strong heat source Do not use any power supply other than the one recommended for use with each printer Never attempt to disassemble the printer as this will void any warranty T...

Страница 48: ...es outside of normal operating temperature 0 40 Deg C Do not operate or charge a battery that has been damaged from dropping or from shipping damage Do not use a charger other than the ones specified for use with the product A healthy battery should only get slightly warm during charging If the battery becomes hot smokes swells or gives off an odor during charging terminate charging immediately an...

Страница 49: ...et English 95 Expanded Graphics 128 33 pages International 32 Barcode 1 Dimension UPC A UPC E Code 39 Code 93 Code 128 EAN 8 EAN 13 ITF Codabar 2 Dimension PDF417 Data Matrix MaxiCode QR code GS1 DataBar Aztec Code Emulation BXL POS Driver Windows XP 32 64bit WEPOS 2003 Server 32 64bit VISTA 32 64bit 2008 Server 32 64bit 7 32 64bit 8 32 64bit 10 32 64bit SDK Windows XP WEPOS 2003 Server VISTA 2008...

Страница 50: ...age 8 4 VDC Current 0 8A Charging times depend on the type of charger used Battery Type Lithium ion Output Voltage 7 4 VDC Available 8 4 6 8VDC Capacity 2600 mAh Charging Time Within four hours Usage Conditions Temperature Printer 15 50 5 122 Battery 0 40 32 104 Battery discharge 20 60 4 140 Humidity Printer 10 80 RH No condensation Battery 20 70 RH Non condensing refer to the temperature conditio...

Страница 51: ...ness Length of Paper Oracle M31 79 5 0 5 mm 3 13 0 2 Max Ø50 mm Max Ø1 97 0 07 0 005 mm 0 0028 0 0002 21m 68 89 Recommended Thermal Paper PD 150R Paper Thickness 75 m New Oji Paper Mfg Co Ltd Label Paper Specification Model Paper Width Outer Diameter of Paper Roll Inner Diameter of Paper Core Length of Paper Reference Oracl e 3 79 5 0 5 mm 3 13 0 2 Max Ø49 mm Max Ø1 93 19m m 0 9 5m 31 16 Quantity ...

Страница 52: ...inerless Paper T6087 Paper Thickness 76e Blumberg GmbH Co KG Sample Printouts Traditional Chinese Model Paper Width Outer Diameter of Paper Roll Thickness Length of Paper Reference Oracle M31 79 5 0 5 mm 3 13 0 2 Max Ø49 mm Max Ø1 93 0 08 0 01 mm 0 0032 0 0004 17m 55 77 ...

Страница 53: ...Chapter 15 Appendix 15 5 Simplified Chinese ...

Страница 54: ...Chapter 15 Appendix 15 6 Japanese ...

Страница 55: ...Chapter 15 Appendix 15 7 Korean ...

Страница 56: ...ste disposal please separate marked items from other types of waste and recycle them responsibly to promote the sustained reuse of material resources Household users should contact either the retailer where they purchased this product or their local government office for details on where and how they can conduct environmentally safe recycling of such items Commercial users should contact their sup...

Страница 57: ...desired operation Information to the User NOTE This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and may radiate radio frequency energy and if not installed and used in ...

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