Oracle 1.6TB NVMe SSD, Руководство пользователя

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Contacting Technical Support
Servicing the NVMe Storage Drive 39
■ Go to:
https://support.oracle.com
Sign in to My Oracle Support to open a service request.
■ Call Oracle support, using the appropriate number from the Oracle Global
Customer Support Contacts Directory:
http://www.oracle.com/us/support/contact-068555.html
Related Information
■
“Technical Support” on page 38
■
“Product Overview”
Troubleshooting NVMe Drive Cooling
Maintaining the proper internal operating temperature of the server is crucial to a the health of
the server. To prevent server shutdown and damage to components, address over temperature
and hardware-related issues as soon as they occur.
The SSD is designed to provide continuous full bandwidth performance with temperatures up to
73° C. Qualified host platforms with required software updates operate with sufficient margin to
the maximum temperature under worst case environments.
Use the status indicators to determine the status of the Oracle 1.6TB NVMe SSD. The LEDs
provide key status indicators to diagnose SSD issues. See “Status Indicators” on page 12 .
Should the system maximum operating temperature be exceeded or a system fault occur which
causes internal temperatures of the flash memory modules to rise above this limit, the SSD
responds as follows:
■
73° C - Drive write throttling is engaged to reduce SSD power.
■
SSD status indicator amber, Service Action Required.
■
Temperature warning displays in utility output.
■
78° C - Additional drive write throttling is engaged.
■
SSD status indicator amber, Service Action Required.
■
Critical temperature status displays in utility output.
Caution - Sustained critical temperatures might cause data loss.
Refer to the server documentation for additional service information.