iCON
®
451/452 User Guide
Version: v019ext
Page: 24 of 28
APPENDIX A: LIMITED WARRANTY
HARDWARE: Option
®
warrants its products to be free from defects in workmanship and materials, under normal
use and service, for one year. If a product does not operate as warranted during the applicable warranty period,
Option
®
shall, at its option and expense, repair the defective product or part, deliver to Customer an equivalent
product or part to replace the defective item. All products replaced will become property of Option
®
. Replacement
products may be new or reconditioned. Option
®
shall not be responsible for any software, firmware, information or
memory data of Customer contained in, stored on, or integrated with any products returned to Option
®
pursuant to
any warranty.
SOFTWARE: Option
®
warrants that the software programs licensed from it will perform in substantial conformance
to the program specifications therefore for a period of ninety (90) days from the date of purchase from Option
®
or
its Authorized Reseller. Option
®
warrants the magnetic media containing software against failure during the
warranty period. No updates are provided. Option
®
’s sole responsibility hereunder shall be (at Option
®
’s discretion)
to replace any defective media with software, which substantially conforms to Option
®
’s applicable published
specifications. Customer assumes responsibility for the selection of the appropriate applications program and
associated reference materials. Option
®
makes no warranty that its products will work in combination with any
hardware or applications software products provided by third parties, that the operation of the software products
will be uninterrupted or error-free, or that all defects in the products will be corrected. For any third-party products
listed in the Option
®
software product documentation or specifications as being compatible, Option
®
will make
reasonable efforts to provide compatibility, except where the non-compatibility is caused by a “bug” or defect in the
third party’s product.
STANDARD WARRANTY SERVICE: Standard warranty service for hardware products may be obtained by
delivering the defective product, accompanied by a copy of the dated proof a purchase, to Option
®
’s Corporate
Service Center or to an Authorized Option
®
Reseller during the applicable warranty period. Standard warranty
service for software products may be obtained by calling Option
®
’s Corporate Service Center or an Authorized
Reseller, within the warranty period. Products returned to Option
®
’s Corporate Service Center must be pre-
authorized by Option
®
with a Return Material Authorization (RMA) number marked on the outside of the package,
and sent prepared, insured, and packaged appropriately for safe shipment. The repaired or replaced item will be
shipped to Customer, at his own expense, not later than thirty (30) days after receipt by Option
®
.
WARRANTIES EXCLUSIVE: If an Option
®
product does not operate as warranted above, customer’s sole remedy
shall be repair or replacement, at Option
®
’s option. The foregoing warranties and remedies are exclusive and are
in lieu of all other warranties, express or implied, either in fact or by operation of law, statutory or otherwise,
including warranties of merchantability and fitness for a particular purpose, Option
®
neither assumes nor
authorizes any person to assume for it any other liability in connection with the sale, installation, maintenance or
use of its products. Option
®
shall not be liable under this warranty if its testing and examination disclose that the
alleged defect in the product does not exist or was caused by Customer’s or any third person’s misuse, neglect,
improper installation or testing, unauthorized attempts to repair, or any other cause beyond the range of intended
use, or by accident, fire or other hazard.
LIMITATION OF LIABILITY: In no event, whether based in contract or tort (including negligence) shall Option
®
be
liable for incidental, consequential, indirect, special or punitive damages of any kind, or for loss of revenue, loss of
business, or other financial loss arising out of or in connection with the sale, installation, maintenance, use,
performance, failure, or interruption of its products, even if Option
®
or its Authorized Reseller has been advised of
the possibility of such damages.
