Warranty
For your own records, staple or attach your sales receipt to this manual. Please also write
the store name/location and date purchased below.
STORE NAME/LOCATION: ____________________________________
DATE PURCHASED: __________________________________________
THREE (3) YEAR LIMITED WARRANTY:
(SAVE THIS WARRANTY INFORMATION)
Optimus Enterprise, Inc. warrants to its customers and or consumer of this electric heater and the
parts thereof will be free from defect in material and workmanship, under normal use, for a period of
three (3) years from the date of initial purchase. The warranty does not apply to repairs necessitated
by damage, misuse, abuse or alternation and to any repair of merchandise not used within the United
States or Canada. Unless otherwise proscribed by law, Optimus Enterprise, Inc. shall not be liable for
any personal injury, property damage or any incidental or consequential damages of any kind (include
water damage) resulting from malfunctions, defects, misuse, improper installation or alternation of this
product. This warranty is the only warranty extended by Optimus Enterprise, Inc. to its original
customers and/or consumer purchased of this heater. Optimus Enterprise, Inc. disclaims all other
warranties, express or implied, that arise by the operation of law, specifically including the implied
warranties of merchantability and fitness for a particular purpose. Optimus Enterprise, Inc. shall not be
liable for any incidental or consequential damage, which may have resulted from any alleged breach
of warranty. Some states do not allow limitations on how long implied warranty lasts or the exclusion
or limitation of incidental or consequential damage, so the above limitations or exclusion may not
apply to you. This warranty gives you specific legal rights you may also have other rights which vary
from state to state.
Should the heater fail during the warranty period, the owner should:
● Within the first 30 days from date of purchase, the store from which you purchased your Optimus
product should replace this product if it is defective in material or workmanship (provided the store
has in-stock replacement).
● Within the first 12 months from date of purchase, Optimus Enterprise, Inc. will repair or replace
the product if it is defective in material or workmanship providing it is returned to Optimus
Enterprise, Inc. with freight prepaid, with evidence of purchase date (cash registered receipt)
together with $15.00 check or money order for handling and return packaging/ shipping charges.
● In year 2 through 3 from date of purchase, Optimus Enterprise, Inc. will repair or replace the
product with a refurbished heater if it is defective in material or workmanship providing it is
returned to Optimus Enterprise, Inc. with freight prepaid, with evidence of purchase date (cash
register receipt) together with US$20.00 check or money order for handling and return packaging/
shipping charges.
IMPORTANT: ANY REPAIRS SHOULD BE PERFORMED BY AN AUTHORIZED
SERVICE REPRESENTATIVE. DO NOT ATTEMPT TO REPAIR THIS HEATER
YOURSELF. DOING SO MAY VOID YOUR WARRANTY.
PLEASE RETAIN THIS WARRANTY AND SALES RECEIPT TO INSURE YOUR
PRODUCT WARRANTY.
IMPORTANT: RETURN INSTRUCTIONS:
Your warranty depends on your following these instructions if you are returning the unit more than 30
days after the date of purchase:
● Carefully pack the heater in the original container or a suitable container to avoid damage in
shipping.
● Seal the carton. Address an envelope as follows:
Optimus Enterprise, Inc.
Customer Service Department
2201 E. Winston Road, Unit #J
Anaheim, CA92806
● Inside the envelope, enclose your name, full address with zip code, daytime phone number,
evidence of purchase date (cash register receipt) AND A CHECK OR MONEY ORDER for
handling and return packaging/ shipping charges. Please also include a brief explanation of the
problem you are having with the unit.
● Optimus Enterprise, Inc. recommends you insure the package (as damage in shipments is not
covered by your warranty).
● All shipping charges must be prepaid by you (as noted as above).
INSTRUCTION MANUAL
AND OWNER'S GUIDE
Infrared Quartz Radiant Heater
Model: H-5511
INFORMATION HOTLINE:
If, after reading this owner’s guide, you have any
question or comments, please feel free to write us or call us at 1-888-672-5832 or
e-mail us at [email protected]. Our customer service representative will be
happy to help you.
PLEASE READ AND SAVE THESE INSTRUCTIONS.
