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T R O U B L E S H O O T I N G
P R O B L E M
S O LU T I O N
It’s not working!
Check that the blender is plugged into the outlet and that the
power is on.
My blender stopped working
half way through blending...
Your blender may have overheated. When blending thick
contents (dates, nut butters, etc.) the appliance must be used on
the highest dial setting. Allow the machine to cool down for
30-45 minutes before turning it back on.
During blending, the
contents do not appear to
be moving.
The cup may be over-loaded or may have trapped an air bubble.
You can carefully remove the lid and try adding more liquid or
reducing the quantity in the cup.
Why is my cup cloudy or
stained? How can I clean it?
The minerals from fruits and vegetables, such as leafy greens,
can cause a film on your cup. Follow the instructions for a deep
cleaning on page 8.
My blender is emitting a
strong electrical smell.
The smell will dissipate after a few uses and the lubricants will
The blades are now stiff
and won't rotate
Stop using the unit and contact Support / Warranty -
[email protected]
My blades are leaking
Stop using the unit and contact Support / Warranty -
[email protected]
There is grease on the top of
my blender base
Stop using the unit and contact Support / Warranty -
[email protected]
I dropped my cup and it
cracked.
Replacement cups can be purchased on the Froothie website.
O P T I M U M
N U T R I F O R C E 2 . 0 E X T R A C T O R
