S
UPPLEMENT
PHL2700
TERMINAL
/ RF-ID
FEATURE
6
RF-ID
SUPPLEMENT
TROUBLE
SHOOTING
7
General checks:
Make sure everything is installed properly
Check the power supply of all devices
Is the reading window of the terminal clean?
Is the optical window of the cradle clean?
Is the RF-ID tag readable,
eg. not damaged?
Has the terminal been configured to
read the type of RF-ID tag? Consult
your application.
When the terminal has a problem with
reading/writing the RF-ID tag:
A metal object is placed direct above
or below the RF-ID tag.
Remove the metal object or move the
tag to an other area.
The RF-ID tag is not read
Decrease the distance between the tag
and the terminal.
Point the terminal to the edge of the
tag.
Make sure there is only one tag in the
reading range.
Place the nose of the terminal in
perpendicular direction with the tag.
The RF-ID tag is not recognized
When using I-code tag, possibly the tag
is in “quiet” mode.
Enable the terminal to send a “reset
quiet mode” command. (consult docu-
mentation of user application)
Check if the type of RF-ID tag is
supported by the user’s application.
If not, enable it. (consult documentation
of user application)
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7.2 READ OPERATION
PROBLEMS
