52
If none of the above solutions solves the problem, ask your Hearing Care Professional
for assistance.
Symptom
Possible causes
Solutions
No sound
Worn-out battery
Replace the battery
pg. 20 & 21
Clogged sound outlet
Clean mold
pg. 40
Consider replacing wax filter or dome
pg.41 & 43
Intermittent or
reduced sound
Clogged sound outlet
Clean mold or replace wax filter or dome
pg. 40, 41 & 43
Moisture
Wipe battery with a dry cloth
pg. 45
Worn-out battery
Replace the battery
pg. 20 & 21
Squealing noise
Hearing instrument inserted improperly
Reinsert hearing instrument
pg. 25
Ear wax accumulated in ear canal
Have ear canal examined by your doctor
common problems and their solutions
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