Unpacking
Each
OPTICIS HD/SDI converter
package includes the following items;
OPTICIS
HD/SDI(ODSG-01-HS) Unit
One (1) 5V, 3A Power Supply Adapter
Download cable
User manual
Troubleshooting
Problem Remedy
Actions
Converter not
Operate
Make sure the 5V power is plugged in the
back of the unit.
Check to see if the power LED light is on.
No picture (or signal)
Or Poor picture
1. If you are using copper based HDMI cable,
overall length of the cables (length of the
cable from video source to switch and
length of the cable from switch to display)
should not exceed 20ft. Exceeding 20ft.
with copper based cables will result in no
or poor picture quality. To extend beyond
20ft, please use fiber optical HDMI/DVI
extension cables
2. Use high quality HDMI cables.
3. If you are using computers, try other
refresh rate settings. Most HDTVs have
refresh rate of 48Hz and computer’s video
cards are usually set at higher refresh rate.
Try lower refresh rates.
4. Make sure all HDMI connectors are tightly
secured to all HDMI ports. Loose plugging
on the HDMI connectors will result in no or
poor picture.
5. Turn off all equipments (video source,
switch and HDTV) and restart all
equipments.
Incorrectly sized picture /
resolution or No picture
Reset the product by power off.
1-9 Troubleshooting
