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REDSCAN Manager Trouble Shooting
Can not Install REDSCAN Manager
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Install to recommended PC below.
[Recommended PC Specifications]
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If REDSCAN Manager is running, close the REDSCAN Manager.
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If another installer is running, wait for the install to complete.
Can not connect to REDSCAN
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RLS-2020 series has 2 LAN ports, main Ethernet port and Maintenance port. Check which port is
used. Refer below page for default settings of main and maintenance ports.
[PC Settings for REDSCAN Manager]
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Check network settings of the PC and REDSCAN. Are they correct? Try ping from the PC to
REDSCAN. (Example: Open command prompt and enter [ping 192.168.0.126].)
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Is Windows firewall opened for REDSCAN Manager?
[PC Settings for REDSCAN Manager]
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Check Windows firewall settings.
Control Panel --- Windows Firewall --- Advanced settings --- Inbound Rules. Select REDSCAN
Manager Advanced, right click it, and select Properties. Select Protocols and Ports tab. If Protocol
type is not Any, select Any.
Содержание RLS-2020I
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