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2. Others
A. External damage (including wear, tear, and scratches) are not entitled to the return service;
5. All components, parts and accessories replaced during the warranty period belong to the Company.
B. Faults caused by the Internet and wireless information service providers (operators) are not covered by
the warranty;
3. If any of our product is required to be fixed , you may bring it at any warranty shop in our national
warranty network;
4. If water enters the device or it is seriously damaged by human factors, therefore it requires repair, and the
customer needs to sign first there pair agreement form with the OPPO Customer Service Centre;
C. Our warranty does not cover services verbally promised by the dealer that the warranty violates
principles set forth on the warranty card.
For products that meet the replacement requirements, you can go to our nearest approved warranty service
centre for replacement. Upon replacement, if the device is faulty, we can replace it with a device of the same
specification and model; if any accessory is faulty, the faulty accessory will be replaced. Both replacements
are free of charge.
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