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operabeds.com
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0333 222 8584
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6.
Guarantee
As stated in the Warranty Terms and Conditions, below, Opera provides a
manufacturer’s warranty of 2 years from the date of purchase for the mattress
cover, this decreases by 50% every year. The mattress has a manufacturer’s
warranty of 1 year.
7.
Opera Warranty Terms and Conditions
7.1
Warranty Terms
7.1.1
Subject to the terms and conditions set out below, Opera agrees to
repair or replace the product within the United Kingdom at its own cost,
and any Opera accessory supplied with it, purchased by you from Opera.
In circumstances where the product does not perform in accordance with
Opera’s specifications during the warranty period commencing
on the date of delivery (or deemed delivery) of the product.
7.1.2
This contractual product warranty does not operate to limit rights
under the statutory warranties referred to in clause 7.3.1 below
.
7.2
Warranty Conditions
7.2.1
Proof of purchase (invoice) must be provided when requesting
service under warranty.
7.2.2
Opera requires any customer requesting service under the warranty
to comply with directions from Opera staff in relation to troubleshooting any
issue and facilitating any repair or replacement under these Warranty Terms
and Conditions.
7.2.3
The customer is responsible for inspecting all goods received from
Opera upon arrival. In instances where goods have been damaged in transit,
the customer must report this to Opera within 3 working days of receipt of
the product. Failure to report physical damage on arrival within three working
days of receipt may result in denial of warranty for physical damage.
