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Troubleshooting and Support
If you are experiencing difficulties with your mobile phone, please
go through the following troubleshooting techniques:
The Mobile Phone will not power on
1. Ensure the battery is inserted correctly
2. Ensure you are pressing and holding the power button for 6
seconds. (Red end call key on the inside of the phone)
3. Ensure you have charged the phone for at least 10 minutes
The phone is asking for a password on start-up
1. The default password is 0000. You can change the password
via steps outlined previously in security settings
The phone is asking for a PUK code
1. This means you have input the incorrect password 3 times or
more. Contact your SIM card provider to retrieve your PUK
code to unlock your phone.
SIM card error or no SIM card
1. Ensure you have inserted the SIM card correctly and are
using the correct size SIM card. Follow instructions previously
stated for installing the SIM card.
2. Your SIM card may be damaged or dirty, ensure you replace
your SIM with your SIM card provider if this error occurs.
Failure to connect to the network
1. Your network signal may be weak or out of range. Contact
your SIM card provider or try the phone in a different location
to check your signal.
Содержание FlipPhone2
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Страница 4: ...4 Overview of the Phone...
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Страница 45: ...45 4 Type in your phones passcode to factory reset the phone the default passcode is 0000...
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