710-0190-100
Introduction
Your Linx device allows you to connect an analog phone or fax
machine to your Ooma Office account. Decide where you want to
locate your phone or fax machine, find the closest power outlet,
and you should be up and calling in a few minutes.
Please follow the instructions below to install your hardware.
Ooma Office Linx
Quick Installation Guide
System status indicator
•
Blue
when connected to a Base Station.
Amber
when the Linx is powered on, but
no Base Station is detected.
•
Blinks
amber
when trying to pair with a
Base Station.
•
Blinks alternating
blue
and
amber
during
a software upgrade.
Line status LED
•
Blue
when the line is idle
•
Amber
when it is in use.
Reset button
•
Used to factory-reset the Linx device.
Telephone jack
Connect your telephone or fax machine with
a standard telephone cord (not included).
Quick Reference
The Linx won’t pair with my Base Station
•
Move the Linx closer to your Base Station and try again.
•
Perform a a factory reset of the Linx by pushing the reset
button on the bottom of the device. Hold for 10 seconds until
the system status light blinks
amber
. It will automatically try
to pair again with a Base Station.
I hear an “extension has not been set up” error message
when I pick up the handset
Log into Ooma Office Manager, navigate to the Devices section
to confirm the Linx has been assigned to a user. If it has not been,
assign it to the desired user.
Troubleshooting
Refer to the Base Station Quick Installation Guide to
configure your hardware, if you have not done so already.
Put your Base Station into “pairing mode” by pressing and
holding the PAGE button on the back of your Base Station
for three seconds. The Base Station will search for devices
to pair with for up to five minutes.
Once paired, both the Base Station and Linx will light up
blue
and you can start calling!
NOTE
The Linx device may require a software upgrade the
first time it is connected. While it is upgrading, the system
status indicator on the Linx will blink
blue
and
amber
.
DO NOT UNPLUG THE LINX WHILE IT IS UPGRADING.
NOTE
If the phone or fax machine still has no service,
please contact Ooma Office Support at
866-939-6662 (US)
or 877-948-6662
(Canada).
NOTE
You’ll want to confirm that your Ooma Office Base
Station is online. The system status indicator should be
lit blue. If it is not, please refer to your Base Station
Quick Installation Guide.
Connect your phone/fax machine
Use a standard telephone cord to connect
your analog phone or fax machine to the
phone jack at the bottom of the Linx device.
Plug in your Linx device
Plug the Linx in to the power outlet. The
system status indicator should blink
amber
as it looks for a Base Station.
Step 3
Pair Your Linx
Step 2
Set Up Your Linx
Front view
Bottom view
Step 1
Add Linx to Your Account
Otherwise, you will need to add your Linx
with your Ooma Office account.
Visit
http://office.ooma.com/add_device
and simply follow the on-screen instructions.
PAGE
If your Linx is labeled
Ready to Call
,
you may skip this step and continue to Step 2.
READY
TO CALL
If the indicator on your Linx is
blue
, you may
skip Step 3 as you are now
Ready to Call
.
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