8
9
Status Light Reference
Fast Flashing White –
Device establishing a
Wi-Fi
®
connection.
Slowly Flashing Amber –
Device is searching
for a neighbor to establish a mesh connection.
Try moving it closer to the AP access point.
Solid Amber –
Device is initializing, rebooting,
or downloading new software.
Solid White–
Device is powered on, connected
to the network, and operating normally. Wi-Fi
®
connection is active.
Troubleshooting
■
ATOM status light is off
•
Your device might be powered off. Check that it is securely
seated in the power outlet.
•
The power outlet may not be functioning. Use another device
to check that the outlet is operational.
■
ATOM status light is slowly blinking amber
•
Your device may be too far away from the closest AP150
or AP250 access point. Try moving the device closer to
an access point.
■
Unable to connect to wireless network
•
Make sure that you are using the correct username
and password.
•
Contact customer support.
■
Connected to the wireless network but unable to
access the Internet
•
Move your device closer to the access point and see if the
connection problem resolves.
•
Contact customer support.
