ONTIME
|
BREEZE
EB
IKE MANUAL
|
VERSION 1.0
54
•
In case the issue is not diagnosed by standard ways; for our hub motor kits, ONTIME ebikes,
and other house brand products, since the electrical system is modular and has easy access.
We would be able to easily send you replacement parts such as a controller to swap and test
and return the defective one. You may be required to purchase the parts initially and pay for the
shipping costs. You can return the unused parts for full refund later on
•
Customers are required to have a level of technical knowledge with tools to recover their
system remotely and safely without our assistance
•
If at any stage of the diagnostics or even after parts replacement, it turns out to be a part
intrinsic defect within the warranty criteria; we will refund the cost of the purchased component
as accepted by warranty validated by the head of technical debt
